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Herb Chambers Toyota of Auburn

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.8
3,423 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,423 reviews

November 06, 2024

Brian was great to work with, very thorough and honest. Took time to explain everything. Quick and easy maintenance. More

by ohalloran07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Brian provided thorough and honest service at Herb Chambers Toyota of Auburn. It's great to know your maintenance experience was quick and easy! Thanks for the feedback!

November 03, 2024

Fantastic service from the gentleman named James. He answered all my questions and took the time to really help me. More

by sjohnson250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that James provided fantastic service and took the time to assist you at Herb Chambers Toyota of Auburn. Thank you for sharing your experience with us!

November 03, 2024

Always have good experience's with the service department. They always double check to make everything was completed. Good experience's. More

by Donald.ouellette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Donald! We're glad to hear that you've consistently had positive experiences with our service department at Herb Chambers Toyota of Auburn. Thank you for your feedback!

November 02, 2024

Quick service, excellent customer service, explained everything in depth, very friendly, honest, will be bringing our car back More

by Burnslb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear about your positive experience with our team at Herb Chambers Toyota of Auburn! It's great to know that the service was quick and thorough. We look forward to welcoming you back for future visits!

November 01, 2024

I had Dat as my service advisor great communication and my service was a great experience over and above what I needed I bought the the truck there and have been going there for every service and continue More

by Rdalto1044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for your continued trust in Herb Chambers Toyota of Auburn! We're delighted to hear that Dat provided excellent communication and service during your visit. We look forward to assisting with all future needs!

October 30, 2024

I have always had a great experience at Herb Chambers Toyota in Auburn. Excellent customer service and the techs fully explain everything being done and why. More

by favidito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear about your positive experiences with our team at Herb Chambers Toyota of Auburn! Providing excellent customer service and clear communication is always our goal. Thank you for the kind words, and we look forward to serving you again!

October 25, 2024

Exceptional service. Friendly, knowledgeable , and helpful without the pressure. A pleasure to do business with. More

by lauriecamf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Herb Chambers Toyota of Auburn responded

Laurie, we're delighted to hear you enjoyed working with our team here at Herb Chambers Toyota of Auburn! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

October 24, 2024

Great service, never had a greater experience than at Toyota of Auburn.very knowledgable and helpful. More

by bqmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that you had such a positive experience with us at Herb Chambers Toyota of Auburn! Our team is committed to providing knowledgeable and helpful service. Thank you for your kind words!

October 23, 2024

I was a walk in and was treated as if I had an appointment. Answered all my questions professional. I'm very satisfied with the way I was treated. I would refer herb Chambers Toyota services to an More

by 3872jdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience! We're delighted to hear that our team at Herb Chambers Toyota of Auburn made you feel welcome and answered all your questions. We appreciate the recommendation and look forward to assisting anyone you send our way!

October 23, 2024

Superb service by everyone. Didn't think work would be completed immediately let alone hours. More

by MARY
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for the review, Mary! We're glad our Herb Chambers Toyota of Auburn team could take care of you efficiently and we hope you won't hesitate to reach out if we can be of service again in the future!

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