Herb Chambers Toyota of Auburn

Herb Chambers delivered exceptional service, competitive pricing, and a seamless car-buying experience. The GM, Dan, gave us a warm welcome, and Chandler was incredibly knowledgeable and personable. Thanks pricing, and a seamless car-buying experience. The GM, Dan, gave us a warm welcome, and Chandler was incredibly knowledgeable and personable. Thanks to his expertise, my wife and I confidently purchased our car. What could have been a stressful process turned into a relaxed and enjoyable experience. Highly recommend! More

I have bought numerous cars from Herb Chambers of Auburn and have always been treated very well and will probably buy more and have always been treated very well and will probably buy more More

Excellent customer service great knowledge of cars and how the service is and any iissues I might have car how the service is and any iissues I might have car More

Excellent service right from the moment I pulled in to the time I left. Kevin was great. Excellent customer service the time I left. Kevin was great. Excellent customer service More

Good experience! Staff all good very friendly people experienced very well sales person very good! Staff all good very friendly people experienced very well sales person very good! More

Thank you Brian for taking the stress out of purchasing a new car. You took the time to explain all the details from start to finish and I appreciate that. new car. You took the time to explain all the details from start to finish and I appreciate that. More

I dealt with a sales person called Joel and he was very friendly and professional. friendly and professional. More

Service center consistently states their inspection sticker machine is down with no notice to appointment holders. I made an appointment three weeks in advance. You need to let me know that you canno sticker machine is down with no notice to appointment holders. I made an appointment three weeks in advance. You need to let me know that you cannot fulfill the requested service before I come in. This has happened about a dozen times over the years across two vehicles. I suspect the machine isn’t down and it’s related to their staffing. Just be honest and drop the deception. Also, don’t make me feel unreasonable when I now must make an appointment with another service center. No apology or solution offered. I will never step foot in this dealership again. Currently looking for a reputable Toyota dealership for my next purchase after buying my last two cars here. Service is important when choosing a dealership. Your level of communication and misrepresentation of available services is unacceptable and you have lost me as a customer. More

Even with appointment it was not well communicated when appt slot starts 11am when I checked about detail inside cleaning they said it will take 6-7 hours so plan another day and also they didn’t even knew appt slot starts 11am when I checked about detail inside cleaning they said it will take 6-7 hours so plan another day and also they didn’t even knew whether I walked in or appt and inspection utility was down. Not sure if it went down just before my appointment or earlier again if any given chance about ahead of notification if it went down earlier would have avoided my 30 mins drive during office time and waited for an hour just to returned without anything , Usually it never happened in Toyota service center at north Attleboro where they have appointments sheet and keep me updated. Everyone plan and book slot just to make things done , it’s not walked in . After all returned home with no work done is big disappointment and waste of time. It would be helpful if I keep updated also representative can see what I have mentioned in during online service opt so that they can tell if it’s possible with my slot or not. More

James B gave the best service with a smile my car was done very quickly Best dealership to get the best service in the area thank you James at Herb Chambers in Auburn MA done very quickly Best dealership to get the best service in the area thank you James at Herb Chambers in Auburn MA More