Herb Chambers Lexus of Sharon

Everything was perfect. Treated like a VIP. Everyone was great especially Dave and Sam. And the new Lexus is amazing!! Treated like a VIP. Everyone was great especially Dave and Sam. And the new Lexus is amazing!! More

My wife and I recently had the pleasure of working with Hung Truong at Herb Chambers Lexus in Sharon while purchasing a 2025 Lexus RX 350h, and I can honestly say it was the best car buying experience we’v Hung Truong at Herb Chambers Lexus in Sharon while purchasing a 2025 Lexus RX 350h, and I can honestly say it was the best car buying experience we’ve ever had! From the moment we walked in, Hung greeted us pleasantly and asked how he could help us. From there, he invited us to his office and he began to explain the differences between the various RX 350 models and it was clear that he was incredibly knowledgeable about the vehicle. He was keenly interested in making sure we felt informed and confident in our decisions and he took the time to patiently answer all of our many questions. Even though there wasn’t a 2025 model on the lot for us to test drive, Hung arranged for us to drive a prior year model, which was invaluable. We decided to reserve a new RX 350h that was to be delivered in a month or so. Hung told us he would keep us informed and to our surprise, he called to tell us that our car had arrived weeks before we thought it would. The car was exactly as he had described, inclusive of all of the features we discussed. The entire purchase process was smooth, and Hung was there every step of the way, answering more questions and ensuring we felt comfortable with our decision. What impressed us most was his commitment to our satisfaction. Hung arranged a convenient time for us to learn about the car's features, helped us set everything up, and explained how everything works in detail. His professionalism and genuine concern for our experience made all the difference. We wholeheartedly recommend Hung Truong to anyone looking to buy a car. His dedication and expertise transformed what can often be a stressful process into a truly enjoyable experience. Thank you, Hung, for your outstanding service! Sincerely, Ed Drake More

I have been dealing with Herb Chambers for decades. I’ve always found them to be terrific when it comes to dealing with issues involving warranties, and just plain automobile services. For this particu I’ve always found them to be terrific when it comes to dealing with issues involving warranties, and just plain automobile services. For this particular trip on January 23, 2025, I dealt with Matthew KLINE, A service advisor,and found him to be very attentive, knowledgeable, and friendly. More

I was very pleased with the excellent service and support from Anil and the team at Herb Chambers in Sharon. They made buying a car a pleasurable experience. I would highly recommend this dealership and An from Anil and the team at Herb Chambers in Sharon. They made buying a car a pleasurable experience. I would highly recommend this dealership and Anil when buying your next car. thank you! More

Very happy with the sales staff. I was in a hurry and didn't have a ton of time to waste at a dealership - they accommodated my hurried needs. The pick-up was very quick and easy. I I was in a hurry and didn't have a ton of time to waste at a dealership - they accommodated my hurried needs. The pick-up was very quick and easy. I would recommend them. More

Dave was attentive and knowledgeable. He was a pleasure to work with. Would surely recommend him. He was a pleasure to work with. Would surely recommend him. More

Very professional and thorough. Monica was very knowledge and helpful..took the time to explain all of the details about the repair Monica was very knowledge and helpful..took the time to explain all of the details about the repair More

The agent was very helpful and kind he explained everything an was very helpful and thorough explaining everything to me and solve my problem. everything an was very helpful and thorough explaining everything to me and solve my problem. More

As always Lexus of Sharon has the BEST customer service and service! I alwats feel confident driving after my car is serviced! and service! I alwats feel confident driving after my car is serviced! More

Ronni is an excellent service representative, always helpful and very knowledgeable and experienced. Much appreciated. helpful and very knowledgeable and experienced. Much appreciated. More