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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,563 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,563 reviews

January 04, 2023

Always the best top notch service. Never any surprises. Matt always takes great care of our Lexus More

by York1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Herb Chambers Lexus of Sharon responded

When an Herb Chambers Lexus of Sharon customer says words like this, we know we're doing our job right! Thanks for all your support and for giving Matt a shout-out.

January 03, 2023

Excellent customer service. Ryan V. is very professional, attentive and provided helpful recommendations and answers to my questions. More

by P.deandrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Jan 04, 2023 -

Herb Chambers Lexus of Sharon responded

We appreciate the time you took to give Ryan a shout-out! Thanks so much for the kind words and we look forward to seeing you at Herb Chambers Lexus of Sharon again next time. Have a good day!

January 02, 2023

From sales to service everyone is extremely knowledgeable..courteous..and honest...their philosophy of integrity at this dealership shines through..Herb C should be proud the way customers are More

by ceciliaoliwa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nour Mond
Jan 03, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We appreciate your business and hope to see you back again at Herb Chambers Lexus of Sharon. Safe travels!

December 31, 2022

I picked this Lexus of Sharon due to online 5 starts rating from previous customers even-thought it was an hour away from my place. I had a very good experience and a warm welcome guest from Kevin Tonth More

by MDX
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Tonthat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! Hearing that you had such a successful purchase experience working with Kevin and the Herb Chambers Lexus of Sharon team made our day. With regard to the exchange process, we appreciate you taking the time to share this feedback and will be sure to keep it in mind moving forward. If there is anything more I can do to assist you, please feel free to reach out. Best, Johnny Dang - General Manager - jdang@herbchambers.com

December 31, 2022

Excellent in every aspect. Monika was very helpful, she explained everything on details about what needed to be done. I won’t go anywhere else to get the service for my car oth More

by brunildashosho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monika
Jan 03, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that Monika delivered such a successful service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon. Safe travels!

December 31, 2022

I am very impressed by how well and quickly I was treated at Herb Chambers, Ryan was respectful of my time and very efficient with the entire process. Thank you Ryan! More

by Reginald.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Jan 03, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review, Reginald! We are so glad to hear that Ryan and the Herb Chambers Lexus of Sharon team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

December 31, 2022

Outstanding service always very helpful and clean Ryan’s amazing. He’ll let me know. What My car needs no pressure on what’s going to get done if not this time next time I love dealing with them. Excellent More

by Alise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Ryan Valadao
Jan 05, 2023 -

Herb Chambers Lexus of Sharon responded

Alise, outstanding service is what we love to hear! Thanks for leaving Herb Chambers Lexus of Sharon a five-star review and giving a shoutout to Ryan. Knowing you are happy and confident in your vehicle is fantastic. Until next time!

Jan 06, 2023 -

Alise responded

They have showed me over and over again. What a different car dealership they are they are neat and kind and they keep their word. I bought a truck somewhere else and I brought it to them to be serviced !! Lesson learned. From now on when I’m buying a car, I will go directly to them and find my car that I’m looking for. I am sure that I will find at Herb chamber dealership. The car that I’m looking for. That’s how much I trust them.

December 30, 2022

Found a great deal on 2022 RX at year end. It's hard to find any availability these days but they had the one for us here. Neil was great to work with to meet our needs. More

by s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Shah
Dec 30, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Neil and the Herb Chambers Lexus of Sharon team. Drive safely in your 2022 Lexus RX, and enjoy it! We hope to see you back!

December 30, 2022

I always recommend my friends and family to this Lexus dealer. I’ll be a customer for life with them. William Tran was great and a pleasure to work with on our new Lexus. More

by Deninsovann80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Keevers
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Than
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review and kind words about Herb Chambers Lexus of Sharon. We are pleased to hear about William and our team's great work. We hope to see you in the future!

December 30, 2022

Excellent service treat me like a family! well done! Thumbs up👍 Recommend mark !very nice man, very patient! More

by Jackychen
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Herb Chambers Lexus of Sharon responded

Jacky, thank you for the great review! We are so glad to hear that you had a successful experience working with Mark and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

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