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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,507 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,507 reviews

May 18, 2023

Service was efficient , Ryan explained everything that was needed to be serviced on my vehicle.The job was done in less time then projected. More

by cherylkeenan53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
May 19, 2023 -

Herb Chambers Lexus of Sharon responded

We appreciate you taking the time to share your experience! We're glad Ryan was able to provide efficient service and keep you informed about what was needed for your vehicle. Thanks for choosing Herb Chambers Lexus of Sharon.

May 17, 2023

It was a pleasure to work with Sean Conway and the team at Herb Chambers Lexus Sharon. They were courteous, professional, and knowledgeable. More

by Gwentling
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Herb Chambers Lexus of Sharon responded

We are so happy to hear that Sean and the team went above and beyond to provide you with stellar care. Thank you for having confidence in Herb Chambers Lexus of Sharon!

May 17, 2023

It was a great experience to work with Sean Conway and the team at Herb Chambers Lexus Sharon. They were superb, professional, and knowledgeable More

by D.muroki
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Herb Chambers Lexus of Sharon responded

We are thrilled to know that you had a great experience while working with Sean and the Herb Chambers Lexus of Sharon team! Your wonderful comments about their exceptional service, expertise, and professionalism are greatly appreciated.

May 16, 2023

HC Lexus had greater opportunity to test drive the model I was interested compared to several other dealers in the region which was a necessity for a first time Lexus buyer. More

by Former MB owner- happy Lexus buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Keevers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Herb Chambers Lexus of Sharon responded

Apologies on not meeting your expectations. Please reach out to me directly to discuss, so I can see if we missed anything. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

May 16, 2023

This was my first time here and I found them super nice and excellent service . More

by Prem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you so much for your kind words. The Herb Chambers Lexus of Sharon appreciates your business!

May 16, 2023

Sale person (Keven) very friendly, details information, and respectfully. He is going above his job and work early schedule to satisfy our convince. Thank you for the excellent service. More

by andynguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Tonthat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Herb Chambers Lexus of Sharon responded

Andy, we value your kind feedback regarding Keven's exceptional service at Herb Chambers Lexus of Sharon. We appreciate you acknowledging his dedication to ensuring your satisfaction with an early schedule. It was our pleasure to assist you!

May 16, 2023

This is the nicest dealer service in the area. From the moment you drive into the bay you are greeted with the nicest most polite young men. The lounge area is always sure to have free coffee, b More

by Ethel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio in the bay. And the pleasant woman in the cafe., Jackson Callahan
May 16, 2023 -

Herb Chambers Lexus of Sharon responded

Hello Ethel, We're grateful for the 5-star rating and your thoughtful review! It's great to hear that you enjoyed our courteous team and our comfortable lounge area. At Herb Chambers Lexus of Sharon, we want to ensure your satisfaction throughout your visit. Thank you for allowing us to service your vehicle!

May 16, 2023

Excelente customer service. The person who I work was placent and willing to help me. Monica are great and hope I can set up my appointments with her More

by maricumbia1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Herb Chambers Lexus of Sharon responded

We appreciate your kind review of our excellent customer service here at Herb Chambers Lexus of Sharon! We are happy to hear that Monica provided you with a pleasant and helpful experience. Our team is looking forward to setting up your appointments with the same level of care and professionalism. Thanks for choosing us!

May 15, 2023

Neil Shah, our salesman was very helpful through all steps of our purchase of our RX 350. Sanjay in Finance was excellent as well. I highly recommend both! More

by Nick L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Shah
May 15, 2023 -

Herb Chambers Lexus of Sharon responded

We are pleased to read your positive review, Nick! Neil and Sanjay both will be thrilled to hear that you found them very helpful and personable. Thank you for recommending Herb Chambers Lexus of Sharon and we hope that you enjoy your new Lexus RX 350!

May 15, 2023

Excellent customer service by Monica P. Set me up for 20,000 miles service and tire replacement… More

by renechew50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We appreciate your business and hope to see you back again at Herb Chambers Lexus of Sharon. Safe travels!

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