Herb Chambers BMW of Sudbury

Worst car detailing ever, I wish I could upload the pictures. Literally cleaner before I drop my car for service.. These people have no integrity.. pictures. Literally cleaner before I drop my car for service.. These people have no integrity.. More

The BMW Sudbury is very comfortable place. Recently I did a vehicle maintenance there. The service is excellent and very professional. The agent Chavin was very kind and she provided various Recently I did a vehicle maintenance there. The service is excellent and very professional. The agent Chavin was very kind and she provided various recommendations and answered my questions patiently. the service was completed in a reasonable time. More

Henry was great to work with and financial office as well!! Pick up was easy and Cameron technician did a good intro on all accessories ! well!! Pick up was easy and Cameron technician did a good intro on all accessories ! More

Tammy was very responsive, helped me order the car I wanted, easy negotiation, knowledgeable staff. She understood my needs, treated me fairly and didn't try to oversell. Very happy with the outcome and wanted, easy negotiation, knowledgeable staff. She understood my needs, treated me fairly and didn't try to oversell. Very happy with the outcome and experience. More

My vehicle went in and had numerous issues and Edward the service advisor walked me through what needed to be done. Everything was taken care of in a timely manner service advisor walked me through what needed to be done. Everything was taken care of in a timely manner More

Very professional and thorough with excellent communication among the staff and the customer. Appreciate the heads up on potential issues and how to address them. Edward was particularly helpfu communication among the staff and the customer. Appreciate the heads up on potential issues and how to address them. Edward was particularly helpful on my state inspection and as a result did reach out to the RMV for a missing plate sticker. More

Yordanys and Stephanie Roffo were Great Stephanie is Always Great very happy with service here Always Great very happy with service here More

I'v been a customer for several years. I find the service people to be very knowledgeable, professional and helpful. I find the service people to be very knowledgeable, professional and helpful. More

I recently had the pleasure of visiting BMW of Sudbury, and I must say, the experience was outstanding! From the moment I walked in, I felt welcomed and valued as a customer. A special shout-out to the and I must say, the experience was outstanding! From the moment I walked in, I felt welcomed and valued as a customer. A special shout-out to the service team, especially Nick and Billy. Billy was incredibly attentive and responsive when I was booking my appointment, assisting me through text messages to ensure everything was perfect. On the day of my visit, Nick made the process even smoother. He provided timely updates and answered all my questions with patience and expertise. The level of professionalism and care they exhibited truly set this dealership apart. It's clear they prioritize customer satisfaction, making my visit not just a routine service appointment, but a genuinely pleasant experience. I highly recommend BMW of Sudbury to anyone looking for exceptional service and a team that genuinely cares about their customers. Thank you, Billy and Nick, for making my experience so positive! More

I did not think a deal was possible, as we were quite a distance apart. However, after going back-and-forth, and both of us making concessions, a deal was had. This is our seventh vehicle with the Herb Ch distance apart. However, after going back-and-forth, and both of us making concessions, a deal was had. This is our seventh vehicle with the Herb Chambers group. Best dealership around. More