Wilson Dowridge

I had. a fantastic experience buying my X1 from this dealership, after looking around for some time and making decision on witch make I have to go with. W a fantastic experience buying my X1 from this dealership, after looking around for some time and making decision on witch make I have to go with. Wilson Dowridge, the sales consultant, was knowledgeable, patient and helpful throughout the. process. Wilson, took all the time necessary to answer my questions - I bet he does that with everyone of his customers- explained. the vehicle's features like he. wants for him, and never made me feel pressured. Chad Armstrong, the finance manager, professional and transparent. Chad, explained the financing options and available coverage in a way to understand without trying to push or sell unnecessary products. Nana Hagan, the sales manager, made the entire purchase smooth. From selecting the vehicle to finalizing the. transaction every person of this group went above and beyond and together to make sure I was comfortable. It is rare to find a team in the car business that values trust and customer satisfaction like this. I truly appreciate their integrity and character. I should and could give 5 stars, but the transaction was not flawless 100% and was almost falling apart because of an other manager attitude, fortunately the team was completely different, professional and genuinely cared to making the process right. Character and customer service! Respectfully. More

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Wilson made my latest BMW purchase the best 5-star VIP experience possible. I’ve purchased 5 BMWs across 3 dealerships, including Sudbury's prior owners, but the current Sudbury management was the best by experience possible. I’ve purchased 5 BMWs across 3 dealerships, including Sudbury's prior owners, but the current Sudbury management was the best by far. They made the whole experience smooth, professional, and truly VIP, and Wilson went the extra mile the entire time. He’s also a genuinely friendly guy who’s great to work with. I can’t thank him enough! More

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Evan was extremely helpful knowledgeable and patient with us as we had a lot of questions since this is our first BMW us as we had a lot of questions since this is our first BMW More

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It is rare to find a level of service that remains consistently excellent over time, but Wilson Dowridge at BMW of Sudbury manages to exceed expectations every single time. As a Senior Client Advis consistently excellent over time, but Wilson Dowridge at BMW of Sudbury manages to exceed expectations every single time. As a Senior Client Advisor, Wilson brings a perfect balance of deep expertise and a personable, low-pressure approach. Whether you are navigating a complex transaction or just looking for honest advice on a vehicle, he handles every detail with incredible professionalism and care. He truly understands the value of a client’s time and goes above and beyond to ensure a seamless, high-touch experience. If you are looking for someone who is knowledgeable, transparent, and genuinely invested in your satisfaction, I cannot recommend Wilson highly enough. He is a true asset to the BMW of Sudbury team. More

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Wilson was very helpful answered all my questions followed up daily until we get the job done followed up daily until we get the job done More

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Good customer service and amenities. Sales person was friendly and made the shopping experience very pleasant. Sales person was friendly and made the shopping experience very pleasant. More

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The sales person that I worked with was Wilson Dowridge at BMW of Sudbury. He was excellent. He certainly knows the car sales business and has a very nice personality and good sense of humor. He constantl at BMW of Sudbury. He was excellent. He certainly knows the car sales business and has a very nice personality and good sense of humor. He constantly was in touch with me throughout the entire process which in this case had a lot of challenges and knew exactly how to work through them and got the car to me when he said it would be ready. I would highly recommend him to anyone who is looking to buy a BMW. Thanks Jim Navoni More

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Excellent service at the dealership. The sales person Wilson was amazing and great in getting best deals!! The sales person Wilson was amazing and great in getting best deals!! More

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Fran the service Manager and Wilson my salesman were great. They coordinated my needs and had me in and out in no time. Beautiful waiting area with a Coffee bar and bowls of apples! great. They coordinated my needs and had me in and out in no time. Beautiful waiting area with a Coffee bar and bowls of apples! More

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I had a great experience at BMW Sudbury. Wilson was extremely helpful and made me feel very comfortable and confident with my purchase. They have a great selection of used cars which is what Wilson was extremely helpful and made me feel very comfortable and confident with my purchase. They have a great selection of used cars which is what I was shopping for. The financing process was quick and Wilson even helped me deal with insurance reps. I recommended this dealership to my friends who are also looking for vehicles! More

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