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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,103 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,103 reviews

April 24, 2025

Leased my first BMW after being a loyal Lexus owner for many years.. Bola was a pleasure to work with as our sales advisor. Very patient, kind, and informative, on the cars features. We had a hard time arr More

by Cindi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bola, Renato
April 22, 2025

I will continue to be a loyal customer of this dealership sales and service are excellent. More

by chickadeehollow12
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry ,Ding
Apr 22, 2025 -

chickadeehollow12 responded

Thank you for every thing !

Apr 22, 2025 -

Herb Chambers BMW of Sudbury responded

Hi Chick! We appreciate your shoutout to our team at Herb Chambers BMW of Sudbury! We'll see you next time!

April 22, 2025

I had the pleasure of working with Yordanys Perez - BMW Service Advisor at BMW of Sudbury. I can say that I’ve been too my local dealer multiple times and it’s always a dreaded situation, the last BMW deal More

by katherinevelasquez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Herb Chambers BMW of Sudbury responded

Hi Katherine! We're delighted to hear that Yordanys and Francisco provided you with such a positive experience at Herb Chambers BMW of Sudbury. It's wonderful knowing the team earned your trust and made it worth the drive! Thank you for choosing us, we look forward to serving you again in the future!

April 21, 2025

Repeat customer after 10 years. My original salesmen, Peter, moved away. Had the pleasure to work with Tony and Vince made our process incredibly easy and quick. No pressure sales t More

by asharma719
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vince Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Apr 21, 2025 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience with us at Herb Chambers BMW of Sudbury! We're delighted to hear that Tony and Vince made the process smooth and pressure-free. We look forward to welcoming you back in the future!

April 20, 2025

This was the worst service visit in the 20 years I have been dealing with Herb Chambers More

by chrisrobertson916
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Karen Peterson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Herb Chambers BMW of Sudbury responded

It's hard to see that we didn't earn your five stars. If there is anything I can do to improve your experience, I would like to help. Would you please call me at your earliest convenience? Thank you, Sean King - General Manager - sking@herbchambers.com

April 19, 2025

Jack was very professional and made the entire experience extremely easy and enjoyable. I’ve experienced buying a vehicle in the past and have interacted with salesman that have made me uncomfortable and fee More

by Nicka12088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Herb Chambers BMW of Sudbury responded

Hi Nick! Thank you for sharing your positive experience with Jack at Herb Chambers BMW of Sudbury! We're delighted to hear that he made the process smooth and pressure-free, ensuring you got exactly what you wanted. Enjoy your vehicle, and we appreciate having had the opportunity to assist you!

April 16, 2025

I have been an honest and loyal customer of Herb Chambers BMW of Sudbury and always enjoyed the customer care and service provided at this location; hence I service both my BMWs at this location. But this ti More

by Asif Mohamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
Apr 16, 2025 -

Herb Chambers BMW of Sudbury responded

Asif, thank you for your loyalty and feedback. I'm sorry to hear that this recent experience didn't meet the high standards you've come to expect from us. We value your input and would like to address any concerns you have directly. Please feel free to reach out at your convenience so we can make things right for you. Thank you, Sean King - General Manager - sking@herbchambers.com

April 16, 2025

Overall still good dealership but certainly have fell below their own standards in the past few years. Being a long term customer, no longer have a good experience when I visit the dealership. More

by Sam L
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Recommend Dealer
Yes
Employees Worked With
Don’t want to call out anyone
Apr 17, 2025 -

Herb Chambers BMW of Sudbury responded

Sam, thank you for sharing your feedback. We value our long-term customers and it's concerning to hear that we've fallen short of expectations recently. Please feel free to reach out so we can discuss how we might improve your experience in the future. Thank you, Sean King - General Manager - sking@herbchambers.com

April 16, 2025

I received great service for the 30,000 maintenance appointment from Peter and the team at Herb Chambers BMW of Sudbury. More

by Jim S11115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
Apr 17, 2025 -

Herb Chambers BMW of Sudbury responded

Jim, we're delighted to hear that Peter and the team provided you with great service during your recent visit here at Herb Chambers BMW of Sudbury. Thank you for sharing your experience!

April 15, 2025

JACK O'DONOVAN IS THE BEST ! ! I am very happy with the sales support I received from Jack. He is very professional and extremely knowledgeable about BMWs. Jack was very helpful More

by Claudia G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Herb Chambers BMW of Sudbury responded

Claudia, we're delighted to hear that Jack provided you with such a smooth and enjoyable experience at Herb Chambers BMW of Sudbury. Thank you for recommending him! Enjoy your new ride!

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