
Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,103 reviews
Leased my first BMW after being a loyal Lexus owner for many years.. Bola was a pleasure to work with as our sales advisor. Very patient, kind, and informative, on the cars features. We had a hard time arr many years.. Bola was a pleasure to work with as our sales advisor. Very patient, kind, and informative, on the cars features. We had a hard time arriving at a reasonable price. We picked up the car yesterday, was not pleased of the looks of the car as the windows were dirty, the dashboard screen had fingerprints, but the breaks/wheels had remained very dirty looking/rusty. Thought they would be cleaned when I picked up my first BMW, and stressed that especially the tire/wheels area need to be cleaned hope they aren't rusted. After all this is a new car. More
I will continue to be a loyal customer of this dealership sales and service are excellent. sales and service are excellent. More
I had the pleasure of working with Yordanys Perez - BMW Service Advisor at BMW of Sudbury. I can say that I’ve been too my local dealer multiple times and it’s always a dreaded situation, the last BMW deal Service Advisor at BMW of Sudbury. I can say that I’ve been too my local dealer multiple times and it’s always a dreaded situation, the last BMW dealership, I went to put my tire on inside out, making it hard for me to trust them. I decided to give Sudbury a chance, and Yodanys did not disappoint . Yordanys Kept me informed of the status of my tires and even the little video of the multi inspection from Francisco the technician was amazing!! Him showing me my tires, how I needed an alignment because they were wearing unevenly was great. Thank you Yordanys I will make sure to tell everyone about my experience with you have a loyal customer! It’s worth my 1 hour ride!!!! More
Repeat customer after 10 years. My original salesmen, Peter, moved away. Had the pleasure to work with Tony and Vince made our process incredibly easy and quick. No pressure sales t My original salesmen, Peter, moved away. Had the pleasure to work with Tony and Vince made our process incredibly easy and quick. No pressure sales tactics, no last minute add ons in the finance department. Just a clean, quick transaction all around. I’ll be back. More
This was the worst service visit in the 20 years I have been dealing with Herb Chambers been dealing with Herb Chambers More
Jack was very professional and made the entire experience extremely easy and enjoyable. I’ve experienced buying a vehicle in the past and have interacted with salesman that have made me uncomfortable and fee extremely easy and enjoyable. I’ve experienced buying a vehicle in the past and have interacted with salesman that have made me uncomfortable and feel pressured. Jack never made me feel any of those things! From the beginning he told me he only wanted me to buy a car that I wanted and that he would not pressure me at all. Jack lived up to this and then some! After deciding to go with the vehicle Jack showed me, he went above and beyond to get me the vehicle THAT DAY. I was incredibly pleased to have worked with Jack! He made my experience as a customer more enjoyable and way more easy! Incredible salesman and person! More
I have been an honest and loyal customer of Herb Chambers BMW of Sudbury and always enjoyed the customer care and service provided at this location; hence I service both my BMWs at this location. But this ti BMW of Sudbury and always enjoyed the customer care and service provided at this location; hence I service both my BMWs at this location. But this time, the experience was not so good and something I would NOT like to see this repeat and forget as soon as possible. The star rating is for this experience only, otherwise I would always rank a 5 STAR rating for BMW of Sudbury. More
Overall still good dealership but certainly have fell below their own standards in the past few years. Being a long term customer, no longer have a good experience when I visit the dealership. below their own standards in the past few years. Being a long term customer, no longer have a good experience when I visit the dealership. More
JACK O'DONOVAN IS THE BEST ! ! I am very happy with the sales support I received from Jack. He is very professional and extremely knowledgeable about BMWs. Jack was very helpful ! I am very happy with the sales support I received from Jack. He is very professional and extremely knowledgeable about BMWs. Jack was very helpful and made the whole car buying process enjoyable and very smooth! He was very thorough, took care of every aspect of the sale, and always kept me informed. I highly recommend Jack. More