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Hendrick Volvo Cars of Charleston

Charleston, SC

4.9
1,345 Reviews

1464 Savannah Highway

Charleston, SC

29407

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1,345 Reviews of Hendrick Volvo Cars of Charleston

March 30, 2024

Had a great experience buying a car at Rick Hendrick Volvo from Trevor Satterfield. He was very helpful and did not pressure me into a sale. He answered my questions and followed up on every request. More

by LAReinink
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Satterfield
Apr 02, 2024 -

Hendrick Volvo Cars of Charleston responded

Good morning Lareinink, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day! Best, Doreen Cue Reputation/Service Assistant Hendrick Volvo Cars of Charleston

March 27, 2024

Disappointing Experience at Hendrick Volvo Cars of Charleston Used Car Department I regret to express my profound disappointment with the used car department at Hendrick Volvo Cars of Charleston, p More

by patrickemiles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Zarrillo, Damon Delaney, Tony Young
Mar 29, 2024 -

Hendrick Volvo Cars of Charleston responded

Good afternoon Patrickemiles, At Hendrick Volvo, we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call (Dan Zarrillo/General Manager), we look forward to hearing from you soon. Best, Doreen Cue Reputation/Service Assistant Hendrick Volvo Cars of Charleston

March 26, 2024

Tim the Volvo Sales Manager was at a family wedding and put us in the hands of Drew Lansink. We’ve never had such a seamless, stressless or purchasing decision at an auto dealer in 40 Years. Drew was extre More

by Pklug1807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Lansick 10+, Martin Kappauf, Tim Freidag
Mar 28, 2024 -

Hendrick Volvo Cars of Charleston responded

Good morning Pklug1807, Your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day. Best, Doreen Cue Reputation/Service Assistant Hendrick Volvo Cars of Charleston

March 25, 2024

Matthew Goda took care of me and my car. Great customer service and extremely knowledgeable! More

by vayandle1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Shelton, Matt Goda, Jennifer Rogers
Mar 27, 2024 -

Hendrick Volvo Cars of Charleston responded

Good morning Vayandle1962, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volvo Cars of Charleston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best, Doreen Cue Reputation/Service Assistant Hendrick Volvo Cars of Charleston

March 20, 2024

Always friendly and answers any questions I may have. Very knowledgeable. Even the salesman from over a year ago asked how I was doing. More

by Jkamos1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Salyers
Mar 22, 2024 -

Hendrick Volvo Cars of Charleston responded

Good morning Jkamos1961, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volvo Cars of Charleston. Thank you so much again for your feedback! We hope you have a great day! Best, Doreen Cue Reputation/Service Assistant Hendrick Volvo Cars of Charleston

March 18, 2024

Hendricks Volvo of Charleston did not disappoint when it came to Customer Service. Bryce did an amazing job with helping to get my vehicle serviced quickly. I definitely will be returning! More

by Shantell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Salyers
Mar 20, 2024 -

Hendrick Volvo Cars of Charleston responded

Good morning Shantell, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volvo Cars of Charleston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best, Doreen Cue Reputation/Service Assistant Hendrick Volvo Cars of Charleston

March 12, 2024

We were in Charleston for a conference; therefore, nearly 4 hours from home. My new 2024 XC90’s check engine light came on. We were told by our dealership to get to a service department as soon as possible More

by aclark29690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Salyers, Ronnie Odegaard, Lisa Alderson
Mar 14, 2024 -

Hendrick Volvo Cars of Charleston responded

Good morning Aclark29690, We're happy you found our staff to be so supportive during your experience here at Hendrick Volvo Cars of Charleston. Your satisfaction is our top priority and we're here for you whenever you need us! Thank you for the high star rating! Best, Doreen Cue Reputation/Service Assistant Hendrick Volvo Cars of Charleston

March 09, 2024

Neil Berzins was outstanding, very knowledgeable, professional, courteous and just very attentive. He kept us up to date on the status of our service. More

by jfmusar
Recommend Dealer
Yes
Employees Worked With
Neil Berzins
Mar 12, 2024 -

Hendrick Volvo Cars of Charleston responded

Good morning Jfmusar, We're happy to hear you had such a positive experience with our team! Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Volvo Cars of Charleston! We do hope we can be of assistance in the future. Take care! Best, Doreen Cue Reputation/Service Assistant Hendrick Volvo Cars of Charleston

March 08, 2024

Bryce Salyers, my Customer Service Rep, could not have been more professional. He kept in touch and explained everything very well. Thanks Bill Daniel More

by bdaniel222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Salyers
Mar 12, 2024 -

Hendrick Volvo Cars of Charleston responded

Good afternoon Bill, 'We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you for the high star rating! Please enjoy your weekend! Best, Doreen Cue Reputation/Service Assistant Hendrick Volvo Cars of Charleston

March 08, 2024

Been buying Volvos from them for almost 30 years. Great service and great people! Thanks Bryce! More

by C Horn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Bryce Salyers
Mar 12, 2024 -

Hendrick Volvo Cars of Charleston responded

Good morning C Horn, We're so glad that we were able to go above and beyond your expectations! It's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Hendrick Volvo Cars of Charleston Best, Doreen Cue Reputation/Service Assistant Hendrick Volvo Cars of Charleston

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