Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Volvo Cars of Charleston
Charleston, SC
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,327 Reviews of Hendrick Volvo Cars of Charleston
May 14, 2019
Reiliable, helping me to have peace of mind We purchased a 2018 Volvo XC 60 almost 18 months ago. The purchase experience was painless and clear. Since then our regular service has been sterling We purchased a 2018 Volvo XC 60 almost 18 months ago. The purchase experience was painless and clear. Since then our regular service has been sterling. I have worked with several service representatives and have no reservation in recommending the service department. More
by Ned 2
Employees Worked With
Johnathan was the service representative; Bryce was another time---both are fantastic and thorough!
May 13, 2019
Damon was very easy to work with It was a pleasure working with Damon. There was no pressure sales tactics and that back and forth negotiation with managment. Will be returning for a It was a pleasure working with Damon. There was no pressure sales tactics and that back and forth negotiation with managment. Will be returning for a second car in a few months. More
by afsintl
Employees Worked With
Damon
May 04, 2019
Excelent work and wonderful people Good experience for anyone needing a Volvo service. Managers are polite and knowledgeable. They are ready and accept all challenges or needs availab Good experience for anyone needing a Volvo service. Managers are polite and knowledgeable. They are ready and accept all challenges or needs available for you and your automobile. More
by cpeargle
Employees Worked With
Courtney Fisher
May 03, 2019
2017 s-90 This was the fifth time service was performed on the same recurring problem. This time the culprit was found and handled expertly. A learning experi This was the fifth time service was performed on the same recurring problem. This time the culprit was found and handled expertly. A learning experience. More
by great golfer
Employees Worked With
Service Manager, William; Virgil, Service Writer.
April 19, 2019
Easy Peasey Making a convenient appointment was easy. The service took the amount of time that had been estimated. I received an evaluation in my email. Volvo Making a convenient appointment was easy. The service took the amount of time that had been estimated. I received an evaluation in my email. Volvo honored the coupons I had been sent and I was told how much the service would cost in advance. The showroom is new, bright, and comfortable. More
by janie annie
Employees Worked With
Courtney Fisher
April 19, 2019
Impressive Volvo Dealership We visited the Charleston dealership and it was very impressive. The building is very modern and very nice. The salesmen and employees were all ve We visited the Charleston dealership and it was very impressive. The building is very modern and very nice. The salesmen and employees were all very nice. The salesman (TJ) had a car I was interested in cleaned up and inside the dealership by the time we arrived. I took a rest drive. The dealership looked for a car with all the features I wanted and gave me a choice. They stayed in touch until my car was delivered to the dealership. More
by KatKay
Employees Worked With
Tanju Tercanli
April 15, 2019
Best car buying experience ever ! Lisa Alderson and Robert Schneider made my car buying experience the best ! They pointed out the features of the car, the buying options, and the serv Lisa Alderson and Robert Schneider made my car buying experience the best ! They pointed out the features of the car, the buying options, and the service offered by Volvo and dealership. They were professional, courteous and responsive. More
by Carter1
Employees Worked With
Lisa Alderson, Robert Schneider
April 15, 2019
OK... now annoying Virgil made this experience! Forcing me to add comments and a minimum word requirement is annoying. Just made this whole experience less than par. Virgil made this experience! Forcing me to add comments and a minimum word requirement is annoying. Just made this whole experience less than par. Why? More
by Jps
Employees Worked With
Virgil
April 11, 2019
Excellent - every single time Virgil Smith and his team at Volvo Cars of Charleston service are absolutely outstanding. They always answer my questions with transparency and confid Virgil Smith and his team at Volvo Cars of Charleston service are absolutely outstanding. They always answer my questions with transparency and confidence and are abundantly kind and helpful - every single time! More
by vvvv
Employees Worked With
Virgil Smith
March 27, 2019
Great experience at Volvo. I enjoyed my experience with Ken and everyone at Volvo. They were helpful and helped me find what I was looking for, and more. They are really a team I enjoyed my experience with Ken and everyone at Volvo. They were helpful and helped me find what I was looking for, and more. They are really a team and everyone treated me like I was their number one focus. More
by Barb
Employees Worked With
Ken
