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Hendrick Volvo Cars of Charleston
Charleston, SC
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,327 Reviews of Hendrick Volvo Cars of Charleston
June 29, 2020
Very pleased with our purchase experience. The team was great and our sales representative, Derek Ulbricht, was fantastic from initial introduction through the final delivery. great and our sales representative, Derek Ulbricht, was fantastic from initial introduction through the final delivery. More
by cobull
Employees Worked With
Derek Ulbricht
June 26, 2020
New car purchase The sales person TJ was fantastic explained everything very clear the financial man Phil was also great. You have a five facility and team.The time t The sales person TJ was fantastic explained everything very clear the financial man Phil was also great. You have a five facility and team.The time they spent with us and the information they shared were invaluable thank you. More
by pennyandbob
Employees Worked With
TJ. Sales and Phil financial
June 25, 2020
Prompt and professional This was our first experience with Hendricks Volvo and we were very pleased with our experience. From the initial call to schedule my wife’s car for This was our first experience with Hendricks Volvo and we were very pleased with our experience. From the initial call to schedule my wife’s car for service, drop off, a complimentary loaner to Picking up her car it was an overall excellent experience. More
by tgardy1
Employees Worked With
Kenneth Safe
June 25, 2020
Calli Young and William were great in trying to help me resolve a problem I had. Thank you for taking the time to help in such a professional and curious way. You are two very valuable employees! resolve a problem I had. Thank you for taking the time to help in such a professional and curious way. You are two very valuable employees! More
by Ddmevans
Employees Worked With
Calli Young and William
June 24, 2020
Jonathan and Courtney are amazing. We are long time Volvo owners (first one being a 1975 164E) and this is the best dealership we have ever worked with. Damon in sales is fantastic. Always helpful an Volvo owners (first one being a 1975 164E) and this is the best dealership we have ever worked with. Damon in sales is fantastic. Always helpful and wants to make the customer smile when they leave!! More
by saywilli
Employees Worked With
Courtney, Damon, Jonathan, Phillip, Dan
June 18, 2020
Service department provided an loaner while they did the recall work. The car was ready before promised and returned with a car wash and work as promised. recall work. The car was ready before promised and returned with a car wash and work as promised. More
by Robert R
Employees Worked With
Service Dept Manager
June 09, 2020
Came unexpectedly and received quality care I was shopping Saturday 6/6 and my brake sensor light came on. I drove to Volvo and Bryce greeted me checked the issue, explained it possibly couldn't I was shopping Saturday 6/6 and my brake sensor light came on. I drove to Volvo and Bryce greeted me checked the issue, explained it possibly couldn't be fixed today. I didn't have a ride hope and I believe Kristine ( not sure of the correct name) she drove me home and was the sweetest most pleasant person. Later that day Bryce called my car was all ready done and unfortunately I didn't have a ride back so they kept it till Monday. I picked it up it was spotless and fixed and the encounters were very pleasant each time. That Bryce is extremely knowledgeable, pleasant, honest and extremely friendly. I have been with Volvo for almost 20 years and I will never go to another dealer. Thank you for being there for me Bryce and Christine 6/6 and Volvo for always being there for the last 20 years. More
by Michael17
Employees Worked With
Bryce and I think the lady was Christine.
June 06, 2020
I was satisfied with the inspection. I was told on the phone it cost $145, but it was $172 with tax. Not happy. They said the call center for Hendrix makes them look bad. I agree. phone it cost $145, but it was $172 with tax. Not happy. They said the call center for Hendrix makes them look bad. I agree. More
by Wagon
Employees Worked With
James?
May 31, 2020
GREAT AS ALWAYS. THIS WAS A 40K SERVICE, BUT NEEDED A BATTER ALWAYS VERY FRIENDLY AND PROFESSIONAL. WORK WAS DONE VERY WELL VERY SATISFIED CUSTOMER, HOWEVER WAS DISAPPOINTED NO ONE WAS WEARING MASKS AT A TIME ALWAYS VERY FRIENDLY AND PROFESSIONAL. WORK WAS DONE VERY WELL VERY SATISFIED CUSTOMER, HOWEVER WAS DISAPPOINTED NO ONE WAS WEARING MASKS AT A TIME OF THIS PANDEMIC US OLDER CUSTOMERS WANT TO FEEL PROTECTED. More
by Skip Burn
Employees Worked With
JONATHAN T.
