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Hendrick Volvo Cars of Charleston
Charleston, SC
1,244 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,244 Reviews of Hendrick Volvo Cars of Charleston
May 03, 2019
2017 s-90 This was the fifth time service was performed on the same recurring problem. This time the culprit was found and handled expertly. A learning experi This was the fifth time service was performed on the same recurring problem. This time the culprit was found and handled expertly. A learning experience. More
by great golfer
Employees Worked With
Service Manager, William; Virgil, Service Writer.
Helpful April 19, 2019
Easy Peasey Making a convenient appointment was easy. The service took the amount of time that had been estimated. I received an evaluation in my email. Volvo Making a convenient appointment was easy. The service took the amount of time that had been estimated. I received an evaluation in my email. Volvo honored the coupons I had been sent and I was told how much the service would cost in advance. The showroom is new, bright, and comfortable. More
by janie annie
Employees Worked With
Courtney Fisher
April 19, 2019
Impressive Volvo Dealership We visited the Charleston dealership and it was very impressive. The building is very modern and very nice. The salesmen and employees were all ve We visited the Charleston dealership and it was very impressive. The building is very modern and very nice. The salesmen and employees were all very nice. The salesman (TJ) had a car I was interested in cleaned up and inside the dealership by the time we arrived. I took a rest drive. The dealership looked for a car with all the features I wanted and gave me a choice. They stayed in touch until my car was delivered to the dealership. More
by KatKay
Employees Worked With
Tanju Tercanli
April 15, 2019
OK... now annoying Virgil made this experience! Forcing me to add comments and a minimum word requirement is annoying. Just made this whole experience less than par. Virgil made this experience! Forcing me to add comments and a minimum word requirement is annoying. Just made this whole experience less than par. Why? More
by Jps
Employees Worked With
Virgil
April 15, 2019
Best car buying experience ever ! Lisa Alderson and Robert Schneider made my car buying experience the best ! They pointed out the features of the car, the buying options, and the serv Lisa Alderson and Robert Schneider made my car buying experience the best ! They pointed out the features of the car, the buying options, and the service offered by Volvo and dealership. They were professional, courteous and responsive. More
by Carter1
Employees Worked With
Lisa Alderson, Robert Schneider
April 11, 2019
Excellent - every single time Virgil Smith and his team at Volvo Cars of Charleston service are absolutely outstanding. They always answer my questions with transparency and confid Virgil Smith and his team at Volvo Cars of Charleston service are absolutely outstanding. They always answer my questions with transparency and confidence and are abundantly kind and helpful - every single time! More
by vvvv
Employees Worked With
Virgil Smith
March 27, 2019
Great experience at Volvo. I enjoyed my experience with Ken and everyone at Volvo. They were helpful and helped me find what I was looking for, and more. They are really a team I enjoyed my experience with Ken and everyone at Volvo. They were helpful and helped me find what I was looking for, and more. They are really a team and everyone treated me like I was their number one focus. More
by Barb
Employees Worked With
Ken
March 21, 2019
Courteous and professional It’s a pleasure dealing with the service team! They are courteous and accommodating. I really appreciated the beautiful new loaner car they provided. It’s a pleasure dealing with the service team! They are courteous and accommodating. I really appreciated the beautiful new loaner car they provided. Would definitely buy another car there. More
by Debra1
Employees Worked With
Johnathan toopes
March 18, 2019
Excellent Service with friendly staff. Hendrick Volvo's team was well informed and if there were any issues brought it up to me immediately with printouts of the cost o with friendly staff. Hendrick Volvo's team was well informed and if there were any issues brought it up to me immediately with printouts of the cost of each service and let me decide if I wanted to go ahead or get it done somewhere else. Most repair shops do not give you handouts to show what everything will cost which is extremely helpful. Also, Virgil Smith was an excellent service advisor who is highly qualified and wants to make sure that you get the best service possible. More
by Volvo Customer
Employees Worked With
Virgil Smith
March 04, 2019
Service appointment My car was in for routine service and a few minor warranty repairs all of which were taken care of. The service did take longer than expected but I w My car was in for routine service and a few minor warranty repairs all of which were taken care of. The service did take longer than expected but I was able to keep the loaner car until the next day. Jonathan was particularly helpful and knowledgeable. More
by volvodoc
Employees Worked With
Jonathan
