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Hendrick Volvo Cars of Charleston

Charleston, SC

4.9
1,358 Reviews

1464 Savannah Highway

Charleston, SC

29407

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1,358 Reviews of Hendrick Volvo Cars of Charleston

August 30, 2020

We decided to give Volvo a shot in addition to the Porsche and Mercedes SUVs we were considering. The sales team was so horrible and disorganized that we're not even considering Volvo at all anymore. More

by Lj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Sep 03, 2020 -

Hendrick Volvo Cars of Charleston responded

Hi Lisa G., We appreciate you taking the time to tell us about your recent visit. We see that this is your 3rd 1-star review for us and would really like the opportunity to hear you out and fix this so it doesn't happen again. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. I (Cali Young) and General Manager (Dan Zarillo) have both tried to reach you several times via phone and email and have not heard back. Would you mind giving us a call so that we may discuss it with you further? Thank you!

August 29, 2020

I've been very satisfied with my Volvo service and Bryce Salyers in particular. He has been very good in keeping me apprised of my S60's service. More

by dr3400tkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Salyers
Aug 31, 2020 -

Hendrick Volvo Cars of Charleston responded

Dr3400tkc, we're so glad that Bryce was able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2020

I was able to get a prompt appointment, the car was serviced plus everything else checked. Bryce was very clear and helpful in explaining what the issue was. More

by Peter W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Salyers
Aug 31, 2020 -

Hendrick Volvo Cars of Charleston responded

Peter W., we are so pleased you enjoyed your visit with Bryce to Hendrick Volvo Cars of Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2020

Bryce was awesome! Best service experience ever! And, thanks for washing my car & letting me hang out at the charge station. Great experience!! See you soon! More

by Youasktoomanyquestions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Salyers
Aug 31, 2020 -

Hendrick Volvo Cars of Charleston responded

Youasktoomanyquestions, we're happy you found our staff to be so supportive during your experience here at Hendrick Volvo Cars of Charleston. If you have any further questions, please give us a call. We're always happy to help!

August 27, 2020

Bryce Salyers was fantastic in my service visit. He explained things about my car and advocated for me. My experience was exemplary because of Bryce. More

by drann33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Salyers
Aug 31, 2020 -

Hendrick Volvo Cars of Charleston responded

Drann33, we are so pleased you enjoyed your visit to Hendrick Volvo Cars of Charleston with Byrce. Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2020

Worked with Bryce in the service department and had a great experience. Greeted quickly upon arrival and treated with kindness and respect. Will always go to Volvo for service! More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce
August 25, 2020

Bryce is always very kind and helpful. The work performed is on target and I love they clean my car before they return it. I have never had a problem with any of their work. More

by Doris K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Salyers
August 25, 2020

Bryce was vary helpful. He explain everything to me carefully with the issue I was having with my car in a vary polite way.That right there let's me know, my car was in good hands. I'm a new customer a More

by Evans18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Salyers
August 22, 2020

Great service! I always take my vehicle here for work and we are never dissatisfied with the service or the timing to get it done. You will not be disappointed. More

by cfacello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Fischer
Aug 24, 2020 -

Hendrick Volvo Cars of Charleston responded

Cfacello, we're happy you found our staff to be so supportive during your experience here at Hendrick Volvo Cars of Charleston. Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2020

I purchased my 2018 Volvo in 2017. Although, I have had several mechanical/electrical issues with this vehicle, I have been extremely pleased with the service team at Hendrick Volvo. My service provider i More

by sgaskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Fisher
Aug 24, 2020 -

Hendrick Volvo Cars of Charleston responded

Hi Sgaskins, thank you for taking the time to leave a review for us at Hendrick Volvo Cars of Charleston. We're happy we could meet your expectations! Courtney is an awesome teammate and always goes above and beyond with her guests. Thank you so much again for your feedback! We hope you have a great day!

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