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Hendrick Volvo Cars of Charleston

Charleston, SC

4.9
1,278 Reviews

1464 Savannah Highway

Charleston, SC

29407

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1,278 Reviews of Hendrick Volvo Cars of Charleston

February 03, 2020

Exceptional Always very satisfied with service at this location This was a routine service issue and was resolved to my satisfaction with the help of the serv More

by db29414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Fisher
January 24, 2020

We love the service department at this dealership. Our family has been customers since 2007. It's great that we deal with the same team of employees when we visit, too. They are thorough with their expla More

by Mitchum
Recommend Dealer
Yes
Employees Worked With
Bryce Salyers
Jan 28, 2020 -

Hendrick Volvo Cars of Charleston responded

Mitchum, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 21, 2020

Clean, professional, honest and they make you feel very welcome. That don’t make you “dread” bringing your car to the dealership. So far everything have been very fast and efficient. More

by Mac
Recommend Dealer
Yes
Employees Worked With
Jonathan Toopes
Jan 23, 2020 -

Hendrick Volvo Cars of Charleston responded

Mac, we're happy you found Jonathan and our team to be so supportive during your experience here at Hendrick Volvo Cars of Charleston. Thank you for taking the time to leave us this information about your recent visit. You are welcome to visit us anytime. Have a wonderful day!

January 17, 2020

Great help. Very responsive and patient. And the Car is terrific. called to make an appointment, but arrived by mistake at a different time unannounced. The folks were immediately helpful, even though I More

by Prefer no name shown.
Recommend Dealer
Yes
Employees Worked With
Scott and Damon
Jan 21, 2020 -

Hendrick Volvo Cars of Charleston responded

We love your review and that you are enjoying your new car. Thanks so much. We are always happy to assist and cannot wait to see you in the future for service. Have an amazing day!

January 14, 2020

Seamless, professional service with knowledgeable staff. I recently took my T8 S90 in for it's 10,000 mile service and worked with service advisor Bryce Salyers. Bryce couldn't have been more courteous and p More

by ofakhoury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Salyers
Jan 15, 2020 -

Hendrick Volvo Cars of Charleston responded

Thank you so much for sharing your recent service experience at Hendrick Volvo Cars of Charleston. Bryce and the rest of our Volvo Service Team are thrilled to hear they were able to meet and exceed your expectations. We look forward to seeing you and your Volvo at your next visit. Have a wonderful day!

January 13, 2020

They tried to trick u into thinking that they gave u a discount off sticker, then noticed that they put it back on the invoice as dealer fees. STAY AWAY. GO SOMEWHERE ELSE. The worst ive ever seen. More

by 2much4u
Recommend Dealer
No
Employees Worked With
All of em
Jan 15, 2020 -

Hendrick Volvo Cars of Charleston responded

Thank you for your recent review. Please know that we take great care in pricing our vehicles using Market Based Pricing to provide a convenient and hassle-free experience for our clients. We include our South Carolina Closing Fee, the $505 you referenced, in the sale price online in compliance with SC laws. We are required to show this fee on all Buyer's Orders. Our General Manager, Dan Zarrillo would be happy to discuss the situation with you to go over any other concerns you may have. At a time convenient for you, please contact Dan at (843)571-2727.

January 07, 2020

Volvo Interval Inspection Bryce provide me with excellent customer service. I appreciated the fact that he honored my request to service and return my Volvo prior to the deale More

by Queen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Salyers, Service Advisor
Jan 08, 2020 -

Hendrick Volvo Cars of Charleston responded

We are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 20, 2019

Service Our service writer is Jonthan T. He is always helpful and makes our dealership experience enjoyable. We are happy to have a nice dealership to mainta More

by Carolyn 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 08, 2020 -

Hendrick Volvo Cars of Charleston responded

Carolyn 1234, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

December 13, 2019

This is the fourth Volvo I have bought at your dealership. I am always impressed with the courtesy and professionalism of your employees. Bryce is my go to person for service on my vehicles. He is More

by Bruce7040
Recommend Dealer
Yes
Employees Worked With
Bryce (Service Rep)
Jan 08, 2020 -

Hendrick Volvo Cars of Charleston responded

Bruce7040, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Hendrick Volvo Cars of Charleston

December 11, 2019

Excellent service. My service advisor, Jonathan Toopes continues to offer EXCELLENT SERVICE when I have a need or question about my 2019 XC90. He steps up to the plate a More

by jpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Toopes
Jan 08, 2020 -

Hendrick Volvo Cars of Charleston responded

Hello Hagood.morrison, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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