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Hendrick Volvo Cars of Charleston

Charleston, SC

4.9
1,299 Reviews

1464 Savannah Highway

Charleston, SC

29407

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1,299 Reviews of Hendrick Volvo Cars of Charleston

July 17, 2020

Bryce provided excellent customer service. He went above and beyond to assist me. After pulling my Volvo up, he opened the door, wished me a good day, & closed my door. More

by rgarr002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce
Jul 19, 2020 -

Hendrick Volvo Cars of Charleston responded

Hi Rgarr002, thank you so much for your positive comments about Hendrick Volvo Cars of Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2020

Typical sleazy car dealer. We have never owned a Volvo. We liked what we read, test drove one and put a deposit down late on a Saturday for Monday pick up. This dealer sold the car to someone else befor More

by Esquire1001
Recommend Dealer
No
Employees Worked With
Damon, Anthony
Jun 30, 2020 -

Hendrick Volvo Cars of Charleston responded

John Hand, at Hendrick we are constantly striving to be better and would value the opportunity to discuss your experience further especially after seeing your comments and concerns on several review channels. At your convenience, please call (General Manager Dan Zarillo at 843-402-6501). Thank you and we look forward to hearing from you.

June 29, 2020

Very pleased with our purchase experience. The team was great and our sales representative, Derek Ulbricht, was fantastic from initial introduction through the final delivery. More

by cobull
Recommend Dealer
Yes
Employees Worked With
Derek Ulbricht
Jun 30, 2020 -

Hendrick Volvo Cars of Charleston responded

Cobull, we are so pleased you enjoyed your visit to Hendrick Volvo Cars of Charleston! Thank you for the kind comments about our teammate Derek! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 26, 2020

New car purchase The sales person TJ was fantastic explained everything very clear the financial man Phil was also great. You have a five facility and team.The time t More

by pennyandbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ. Sales and Phil financial
June 26, 2020

I highly recommend Damon. He was efficient and understood my budget. He went out of his way to fix the tint in the back window. More

by Ryanwiebler
Recommend Dealer
Yes
Employees Worked With
Damon D
Jun 30, 2020 -

Hendrick Volvo Cars of Charleston responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback about our teammate Damon. He gives 100% every day. We are happy to hear that your window is fixed. We can't wait to see you again, have a great day.

June 25, 2020

Prompt and professional This was our first experience with Hendricks Volvo and we were very pleased with our experience. From the initial call to schedule my wife’s car for More

by tgardy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Safe
Jun 26, 2020 -

Hendrick Volvo Cars of Charleston responded

Tgardy1, we're glad to hear you enjoyed your first visit with us! Thank you for taking the time to leave us a 5-star review!

June 25, 2020

Calli Young and William were great in trying to help me resolve a problem I had. Thank you for taking the time to help in such a professional and curious way. You are two very valuable employees! More

by Ddmevans
Recommend Dealer
Yes
Employees Worked With
Calli Young and William
Jun 28, 2020 -

Hendrick Volvo Cars of Charleston responded

Ddmevans, we're so glad that we were able to get your situation resolved for you. We truly thrive on making our customers happy no matter what. Thank you for your time and we hope to see you again soon. Thanks again, Cali and the Hendrick Volvo Cars of Charleston team! PS- Have a blast on your trip!

June 24, 2020

Jonathan and Courtney are amazing. We are long time Volvo owners (first one being a 1975 164E) and this is the best dealership we have ever worked with. Damon in sales is fantastic. Always helpful an More

by saywilli
Recommend Dealer
Yes
Employees Worked With
Courtney, Damon, Jonathan, Phillip, Dan
June 18, 2020

Service department provided an loaner while they did the recall work. The car was ready before promised and returned with a car wash and work as promised. More

by Robert R
Recommend Dealer
Yes
Employees Worked With
Service Dept Manager
Jun 19, 2020 -

Hendrick Volvo Cars of Charleston responded

Thank you again for taking the time to let us know how we did. we are happy to hear that everything went smoothly during your recall work. Thank you for taking the time to leave us this review. Have a great day.

June 09, 2020

Came unexpectedly and received quality care I was shopping Saturday 6/6 and my brake sensor light came on. I drove to Volvo and Bryce greeted me checked the issue, explained it possibly couldn't More

by Michael17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce and I think the lady was Christine.
Jun 10, 2020 -

Hendrick Volvo Cars of Charleston responded

Hi Michael17, we are very happy Bryce provided you with such a positive experience! Michael17, we're happy you found our staff to be so supportive during your experience here at Hendrick Volvo Cars of Charleston. Thank you again for leaving a 5-star review.

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