Hendrick Volvo Cars of Charleston
Charleston, SC
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1,299 Reviews of Hendrick Volvo Cars of Charleston
Bryce provided excellent customer service. He went above and beyond to assist me. After pulling my Volvo up, he opened the door, wished me a good day, & closed my door. and beyond to assist me. After pulling my Volvo up, he opened the door, wished me a good day, & closed my door. More
Typical sleazy car dealer. We have never owned a Volvo. We liked what we read, test drove one and put a deposit down late on a Saturday for Monday pick up. This dealer sold the car to someone else befor We liked what we read, test drove one and put a deposit down late on a Saturday for Monday pick up. This dealer sold the car to someone else before we got there. No integrity. We will never own a Volvo or do business with this dealer and advise others they have no integrity and will sell any car to the next buyer regardless of contracts or deposits. More
Very pleased with our purchase experience. The team was great and our sales representative, Derek Ulbricht, was fantastic from initial introduction through the final delivery. great and our sales representative, Derek Ulbricht, was fantastic from initial introduction through the final delivery. More
New car purchase The sales person TJ was fantastic explained everything very clear the financial man Phil was also great. You have a five facility and team.The time t The sales person TJ was fantastic explained everything very clear the financial man Phil was also great. You have a five facility and team.The time they spent with us and the information they shared were invaluable thank you. More
Prompt and professional This was our first experience with Hendricks Volvo and we were very pleased with our experience. From the initial call to schedule my wife’s car for This was our first experience with Hendricks Volvo and we were very pleased with our experience. From the initial call to schedule my wife’s car for service, drop off, a complimentary loaner to Picking up her car it was an overall excellent experience. More
Calli Young and William were great in trying to help me resolve a problem I had. Thank you for taking the time to help in such a professional and curious way. You are two very valuable employees! resolve a problem I had. Thank you for taking the time to help in such a professional and curious way. You are two very valuable employees! More
Jonathan and Courtney are amazing. We are long time Volvo owners (first one being a 1975 164E) and this is the best dealership we have ever worked with. Damon in sales is fantastic. Always helpful an Volvo owners (first one being a 1975 164E) and this is the best dealership we have ever worked with. Damon in sales is fantastic. Always helpful and wants to make the customer smile when they leave!! More
Service department provided an loaner while they did the recall work. The car was ready before promised and returned with a car wash and work as promised. recall work. The car was ready before promised and returned with a car wash and work as promised. More
Came unexpectedly and received quality care I was shopping Saturday 6/6 and my brake sensor light came on. I drove to Volvo and Bryce greeted me checked the issue, explained it possibly couldn't I was shopping Saturday 6/6 and my brake sensor light came on. I drove to Volvo and Bryce greeted me checked the issue, explained it possibly couldn't be fixed today. I didn't have a ride hope and I believe Kristine ( not sure of the correct name) she drove me home and was the sweetest most pleasant person. Later that day Bryce called my car was all ready done and unfortunately I didn't have a ride back so they kept it till Monday. I picked it up it was spotless and fixed and the encounters were very pleasant each time. That Bryce is extremely knowledgeable, pleasant, honest and extremely friendly. I have been with Volvo for almost 20 years and I will never go to another dealer. Thank you for being there for me Bryce and Christine 6/6 and Volvo for always being there for the last 20 years. More