Hendrick Volkswagen of Concord

Bought used from Hendrick VW We bought a used 2007 Yukon from Hendrick VW of Concord. BreAnna Griffin was fantastic to work with. Chip Olen also helped us and was great. Dealershi We bought a used 2007 Yukon from Hendrick VW of Concord. BreAnna Griffin was fantastic to work with. Chip Olen also helped us and was great. Dealership is absolutely customer service oriented. BreAnna answered all of our questions, what she didn't know she found out. Any issues we had were quickly taken care of (just basic issues with the car- new tires, etc). They stood by their word, even when numbers changed (trade in value of our car and price of new tires). What they quoted us, is what they stuck with, even to their loss. Professional, but not overwhelming or pushy. Fantastic customer service, highly recommend going to see BreAnna Griffin if in the market for a car. She will work with you and make sure you are taken care of! Tell her Keren Coffin sent you! More

Me and my new TDi. I spent quite a while looking for a practical used vehicle, having vowed never to buy another new one. The new Hendricks Concord VW was built and open I spent quite a while looking for a practical used vehicle, having vowed never to buy another new one. The new Hendricks Concord VW was built and opened within walking distance of the Speedway [CMS], and my subdivision. I heard a radio commercial advertising UP TO 25% off MSRP on select 2014s. That got my attention! I looked online and was not able to find any specific models [VIN numbers]. So, I emailed the dealership for a list of Jetta[s] [25% off]. I had previously driven a '14 Passat and Jetta TDI model at the dealership, but forgot my salesman's name. So after getting VIN numbers for the 25th Anniversary 25% off Jetta TDIs, I made an appointment to come do another test drive. BreAnna Griffin was my salesperson for my deciding test drive. She was very friendly and attentive. She showed me all the features of the car, and gave me an overview of CarNet, and MyVW. She has continued to answer my questions after the sale, that took place in November. She even remembers my name ever time she has seen me getting the oils changed for service. I am happy that I bought new and have had such great service with my neighborhood dealership and its staff. I would recommend BreAnna, and Hendricks, to any car buyers looking for quality vehicles and service. I have had two 10,000 mile oil changes/maintenance performed. I love my TDI and the great gas mileage that it is getting! More

Buying a TDI Jetta First shopped on line to see if Hendrick VW had what I wanted. Then went to the dealer and BreAnna was my salesperson. She immediately found the car First shopped on line to see if Hendrick VW had what I wanted. Then went to the dealer and BreAnna was my salesperson. She immediately found the car I was looking for and brought it to the front. After a test drive I went on my way. No hard sell, no pressure just "I'll be here if you decide to buy." She was very knowledgeable about the Jetta TDI, friendly and easy to work with. Very pleasent experience. More

BreAnna and my Volkswagen I have had few car-buying experiences that have proven as satisfying as my time at Hendrick Volkswagen. In addition, a large part of that satisfaction I have had few car-buying experiences that have proven as satisfying as my time at Hendrick Volkswagen. In addition, a large part of that satisfaction is the result of my salesperson, BreAnna Griffin – who I found to be a force of nature when it came to my satisfaction. BreAnna is knowledgeable, kind, infectious, and committed to the values that Hendrick Automotive aspires. If you are looking for a new or new Volkswagen, I cannot not think of any dealership that I would recommend more than Hendrick Volkswagen – and, if you are looking for a salesperson that you can trust with your search, I cannot think of anyone more able and willing to help than BreAnna. If you ask for her - mention my name . . . I would appreciate it. Just say Jeff. Thanks. “BreAnna – you are Awesome!” More

Great dealership to work with I worked with Andy and was great. He offered a low pressure sales process. They understood my needs and found a car that met those needs. I will be I worked with Andy and was great. He offered a low pressure sales process. They understood my needs and found a car that met those needs. I will be buying another car from this dealership. Great job! More

Dread car buying NO MORE!!! The time we spent at Hendrick Volkswagen of Concord was no less than an outstanding experience from beginning to end. I have never purchased from a d The time we spent at Hendrick Volkswagen of Concord was no less than an outstanding experience from beginning to end. I have never purchased from a dealership that seemed to be one step ahead throughout the entire process. From handling our trade in appraisal while we were on a test drive, to filling our new car with gas while we were completing our purchase, to having the car detailed and ready to go when we were done signing papers. Everything went very fast and extremely smooth. We had the pleasure of having BreAnna Griffin as our sales consultant. She is absolutely amazing!! By the time we left I felt like she had become our friend not just sold us a car. She kept the mood light, was extremely knowledgeable, and made a normally stressful experience completely relaxed and fun! She went way above our expectations in many ways throughout the entire process. She made us feel like a member of a car buying family!! We will purchase from her again!! We love our new Beetle!!! Thank you so much!! Trey and Tara Hill More

Great experience MI From the moment I contacted this dealership the experience was wonderful. Stewart Mills is a great person to work with as were all the other people I From the moment I contacted this dealership the experience was wonderful. Stewart Mills is a great person to work with as were all the other people I had the pleasure to work with in obtaining a vehicle that would work best for me. I am very happy with my new Jetta. Joan More

Car buying experience Hi, just wanted to post a review on or experience at Hendrick Volkswagen of Concord. We had a great experience with all the salesman and serviceman w Hi, just wanted to post a review on or experience at Hendrick Volkswagen of Concord. We had a great experience with all the salesman and serviceman we worked with at . The salesman were knowledgeable in every aspect of the process and went out of their way to make this buying experience a joy! I especially want to say a great big thanks you to Stewart Mills, he was the best!!! We purchase a 2012 Jetta TDI and are loving our car..... We will be back for our next car purchase! Thank you again for your service, Patrick & Patty Griffin More

Love love love our new Golf Great car. Great experience. Happy customer! We had been interested in the Golf for over a year but Stewart Mills and the folks at Hendrix helped us Great car. Great experience. Happy customer! We had been interested in the Golf for over a year but Stewart Mills and the folks at Hendrix helped us bring it home. More

Unexpected car buying experience! Walked into Hendricks VW of Concord, really not expecting to purchase a Van, but to browse the selection. Andy pointed out a few options after I menti Walked into Hendricks VW of Concord, really not expecting to purchase a Van, but to browse the selection. Andy pointed out a few options after I mentioned how my wife wanted a minivan and I ended up purchasing a 2014 Used VW VAN! Overall, the experience was great!!! Andy drove us around all the Hendricks lots to compare features and prices. He sat and scoured the internet for an hour searching for exactly what my wife wanted. Yet, when everything was said and done the best deal for the dollar was with Hendricks VW and the very first car I looked at! My intent was to test drive a pre selected list of cars. (Impala, Charger, A truck or two, and a few SUVs and trucks, and all new). After seeing the VW van that was used with low miles and learning of the extended warranty because it was VW certified, the overall value for the price was an easy decision! If you are in the market for a new VW or a used car, I recommend checking out VW of Concord and ask for Andy Burke! He will point you in the right direction without any pressure or the typical car dealer pressure! Thank you! WFC More