Hendrick Volkswagen of Concord

Friendly experience Went into look at an Atlas while visiting family in the area and ended up going home with one. Taylor was very nice to work with as well as the other Went into look at an Atlas while visiting family in the area and ended up going home with one. Taylor was very nice to work with as well as the others involved in the process. The facility is top notch with plenty of model variety to give the buyer great options. My mother referred me to Hendrick and I’m glad I made the visit! I would recommend to anyone! More

Fantastic!!!! My husband and I have never own a VW before, and in reality we never even consider buying one before. Jonathan Martinescu made the experience so easy My husband and I have never own a VW before, and in reality we never even consider buying one before. Jonathan Martinescu made the experience so easy and stress free that we never felt we were buying a car at all. His passion for VW is infectious, and he actually made the car buying experience enjoyable. Robert helped us close the deal and his professionalism was impressive. This deal could not have been done without Joe Watts and Patrick Steadman, so my husband and I thank you very much. We will recomend this dealer to all of our friends and family. More

Taylor is wonderful! Taylo is amazing to work with ! She is understanding, was super accommodating, and made the entire process enjoyable. I will be returning when I lease Taylo is amazing to work with ! She is understanding, was super accommodating, and made the entire process enjoyable. I will be returning when I lease my next car! More

Expertise & No Pressure I am in the beginning stages of looking for my next car and was referred by a friend to seek out Taylor in sales to assist me in my search. She has b I am in the beginning stages of looking for my next car and was referred by a friend to seek out Taylor in sales to assist me in my search. She has been wonderful in sending me vehicles that not only I am interested in, but that are well within the price range that I told her. I am quite a drive from your dealership, but because Taylor has been so helpful and has really been attentive to my needs, I will definitely be making the drive to make sure you get my business. Her professionalism, attentiveness and no pressure approach is appreciated. More

Awesome Customer Service From the time I walked in to the time I left with my new ride Robert Nixon was an awesome salesman!! I love my NEW RIDE! Thank you so much Robert and From the time I walked in to the time I left with my new ride Robert Nixon was an awesome salesman!! I love my NEW RIDE! Thank you so much Robert and Hendricks!! More

Easy car buying experience! RD made our car buying experience so easy. We went to the VW dealership, not really thinking we would end up with an Atlas, but he did a great job sh RD made our car buying experience so easy. We went to the VW dealership, not really thinking we would end up with an Atlas, but he did a great job showing us all of the features. He listened when I told him that we were between the Atlas and a competitor and he pointed out many of the differences between the two vehicles. My family didn't have enough time the first day for a test drive and RD didn't pressure us, yet invited us to come back at a convenient time to test drive. My husband and I were both very impressed with the test drive and ultimately decided on an Atlas. Throughout the negotiations, the entire process was very easy and RD was knowledgable, communicative and made it all very seamless. I'd recommend him to anyone in the market for a VW! More

Great Service I was interested in a used car that they had on their lot. It wasn't a VW model so I could tell that they didn't know as much about it as they normall I was interested in a used car that they had on their lot. It wasn't a VW model so I could tell that they didn't know as much about it as they normally would with a VW but you could tell they did their research to make sure I knew as much about the car as possible. Their staff made me confident in my purchase and also gave me a very fair price for my new car. Robert was great in helping me make my decision and I couldn't be happier with my new car! More

Easy, quick and painless On the recommendation of a friend we went with Hendrick Volkswagen of Concord. We called ahead to inquire about the car we ending up purchasing (Volks On the recommendation of a friend we went with Hendrick Volkswagen of Concord. We called ahead to inquire about the car we ending up purchasing (Volkswagen Atlas). They were helpful on the phone and were able to process basic information ahead time. There was no haggling or long negotiotiatons. They just gave us a great deal! RD was very helpful and knowlegable about the vehicle. He even put up with and was helpful with our six month old baby. Overall great car-buying experience! Highly reccomend. More

Great experience & excellent customer service! I bought a car from RD last weekend and the overall experience better than you could ever ask for! It was easy, hassle free, and made me feel like the I bought a car from RD last weekend and the overall experience better than you could ever ask for! It was easy, hassle free, and made me feel like they were there to help me get exactly what I wanted, not just trying to make a sale. They treat you exactly the way a customer should be treated, in a way that made me comfortable. I have always tried to avoid the salesmen until its time to buy as I like to do my research and browsing on my own but next time I am in the market for a car I will be coming straight to these guys as they really are there to help make the customer happy, which is not all that common anymore. They have gained a customer for life with their outsanding customer service! More

Overall a great experience. Super friendly and knowledgeable staff. If my sales agent Manning didn’t know the answer to a technical question he looked it up right away. The o Super friendly and knowledgeable staff. If my sales agent Manning didn’t know the answer to a technical question he looked it up right away. The only area for improvement I can suggest is follow up on service issues. Sales agreed to take care of a couple of minor issues and said they would call me. I didn’t get the expected calls so I had to initiate a few calls to get it resolved. Once I reached out they resolved it quickly. My experience with the service department was top-notch. More