Hendrick Volkswagen of Concord

We drove an hr to test drive a vehicle at this dealership and from the start our sales rep Ruslan was awesome. He made sure to send me a bill of sale as well as a custom video showcasing the car before our v and from the start our sales rep Ruslan was awesome. He made sure to send me a bill of sale as well as a custom video showcasing the car before our visit. Once there he had the vehicle ready for our test drive. He was attentive and knowledgeable and made sure the car was washed/detailed and the gas tank full before we left which was after closing! I highly recommend this dealership and don’t forget to ask for Ruslan!! More

Had a great experience with Ruslan Prestwood including free delivery of the car to my front door!! Thank you to you and your team. free delivery of the car to my front door!! Thank you to you and your team. More

Service at VW of Concord yesterday was superb as usual. Olga is the very best as service advisor, but the whole service team is fantastic. Parts were needed that had to be ordered, but this was done very Olga is the very best as service advisor, but the whole service team is fantastic. Parts were needed that had to be ordered, but this was done very expeditiously. Their need was noted on Saturday and yesterday, Tuesday, they were there and ready to install. The work was done quickly while I waited. The total time spent for the repair was far less than 2 hours. Excellent work, to say the least. I highly recommend having a VW of any model serviced at VW of Concord. Even the waiting area is excellent! More

Ruslan took great care of us, he was not pushy and very helpful through the whole car buying process. He even made sure that our new to us GMC Sierra was cleaned and ready to go. He even helped my wife s helpful through the whole car buying process. He even made sure that our new to us GMC Sierra was cleaned and ready to go. He even helped my wife sink her phone and went over all of the options with her. Dave in finance did a great job also. Thanks for a great truck! More

Robert Nixon provided us with an exceptional experience. He listened to understand our needs as a growing family and used his extensive knowledge of the inventory to recommend a number of options that fit o He listened to understand our needs as a growing family and used his extensive knowledge of the inventory to recommend a number of options that fit our requirements within our general range. Robert, along with the Sales Manager, Patrick, worked with us to get within a number that worked for all parties. At no time did we feel pressured to rush into a purchase. Overall, this was our best experience purchasing a vehicle to date. Robert, Patrick, David in Finance, and everyone at Hendrick VW of Concord were extremely professional and welcoming. More

Overall experience was very good. They have a good selection of both new and used VW vehicles. This is the 3rd car I’ve purchased from this location. They have a good selection of both new and used VW vehicles. This is the 3rd car I’ve purchased from this location. More

Jaz was an extremely helpful sales representative that provided us with excellent service. We will definitely be recommending this location to friends and family. provided us with excellent service. We will definitely be recommending this location to friends and family. More

Great experience with Jaz my sales person. She answered questions and helped to program my app on my phone. Stayed with us until I walked out with the keys. She answered questions and helped to program my app on my phone. Stayed with us until I walked out with the keys. More

Experience was A+ Jaz was awesome to deal with! Would definitely recommend this dealership and salesperson. Would definitely recommend this dealership and salesperson. More

They worked with me and gave me a great deal that I can live with. Thanks for all help. live with. Thanks for all help. More