Hendrick Volkswagen of Concord

Excellent service from Product Specialist, Robert, to the Finance Manager, Jordan. Will most definitely refer friends and family to the dealership and to Robert Nixon. Finance Manager, Jordan. Will most definitely refer friends and family to the dealership and to Robert Nixon. More

Robert is an outstanding sales person and walked me thru all aspects of the New Tiguan !!! Great information to share that helped make the lease easy !! Great Service overall ! Thanks Robert all aspects of the New Tiguan !!! Great information to share that helped make the lease easy !! Great Service overall ! Thanks Robert More

Kendra Newell is beyond fantastic!! She was very attentive to our needs and went wat out of her way to answer all our questions. We didn't even have to ask for an extended test drive - she arranged attentive to our needs and went wat out of her way to answer all our questions. We didn't even have to ask for an extended test drive - she arranged it and offered it to us! This has never happened to us before with a dealership. You can really tell Kendra cares about the happiness and comfort of her customers. On a scale of 1-10, Kendra rates a 15!! More

Robert Nixon and Jordan were great to work with. I purchased my 3rd Atlas and the experience was far better than any I've ever had. Robert was genuinely kind , knowledgeable and very personable. He purchased my 3rd Atlas and the experience was far better than any I've ever had. Robert was genuinely kind , knowledgeable and very personable. He explained everything and was eager to help in anyway. I appreciated the professionalism in him. I look forward to returning for service even though I am one and a half hours away. Again thank you for the smooth transaction. Joyce McCloskey. More

I moved to North Carolina from Pennsylvania and am so happy I found Hendricks. I have had my Touareg in for maintenance as well as a repair. When I call for an appointment I always ask for John because happy I found Hendricks. I have had my Touareg in for maintenance as well as a repair. When I call for an appointment I always ask for John because I know I'll receive excellent service. He is very friendly and very knowledgeable and takes good care of me and my Touareg. THANK YOU JOHN!!! More

Ruslan did a great job helping me with my first big car purchase. The staff was very helpful, and the whole process was quick and easy. purchase. The staff was very helpful, and the whole process was quick and easy. More

Dealer was recommended by my cousin who purchased many cars from you. Product Specialist Ruslan Prestwood was great he went above and beyond to make sure we left satisfied. Great customer service! Will re cars from you. Product Specialist Ruslan Prestwood was great he went above and beyond to make sure we left satisfied. Great customer service! Will recommend to friends and family. More

Our experience at Hendrick Volkswagen was easy, friendly, and helpful. Our salesman was easy to work with and helped us answer any questions we had. Great buying experience! and helpful. Our salesman was easy to work with and helped us answer any questions we had. Great buying experience! More

Thank you Olga for your excellent customer service you are AMAZING!!! Very professional attentive and kind always making sure the customer is satisfied THANK YOU OLGA!!! :) are AMAZING!!! Very professional attentive and kind always making sure the customer is satisfied THANK YOU OLGA!!! :) More

BeAnna advised me on Monday that she was gonna send Joe and Patrick and email to reach out concerning some issues with newly purchased used vehicle (Hendricks volkswagen of Concord) as of today 11.19.20 no and Patrick and email to reach out concerning some issues with newly purchased used vehicle (Hendricks volkswagen of Concord) as of today 11.19.20 no one has reached out and I have called numerous of times with no response. End up having to pay for repairs out of pocket for a vehicle that I had less than 2 weeks and less than 300 miles. More