Hendrick Volkswagen of Concord
Concord, NC
Filter Reviews by Keyword
By Type
617 Reviews of Hendrick Volkswagen of Concord
I am so happy with the level of customer service I received from both Olga in service and Robert in sales at Hendricks VW. Every time I go in I am treated like family. These two employees are the epit received from both Olga in service and Robert in sales at Hendricks VW. Every time I go in I am treated like family. These two employees are the epitome of excellent customer service. I am a repeat customer and will continue to be! More
I really appreciate Robert’s effort in helping me find the right car. Even after it became evident that I wasn’t likely to purchase the vehicle he had immediately available at the time he patiently answer the right car. Even after it became evident that I wasn’t likely to purchase the vehicle he had immediately available at the time he patiently answered more of my questions and served as a great ambassador for both the brand and dealership. It’s always hard to find a car salesperson that is motivated, helpful, and straightforward and I’ve found that to be especially true in the past few years as supply is incredibly constrained and demand high. Robert has ticked all of these boxes and I’m looking forward to the opportunity to work with him again! More
Robert was incredibly friendly, helpful and patient! I had been without a vehicle for 2 months and when it came time to pay I couldn't have all the money wired but he quickly found us a solution! The en I had been without a vehicle for 2 months and when it came time to pay I couldn't have all the money wired but he quickly found us a solution! The entire process was smooth and seamless! I would send anyone I know to him! More
This was my 2nd time working with Robert Nixon on a purchase and as last time he delivered. If you are need of a new or used vehicle at Hendrick Volkswagen of Concord please see Robert top notch sales purchase and as last time he delivered. If you are need of a new or used vehicle at Hendrick Volkswagen of Concord please see Robert top notch sales guy for sure! . More
Great experience buying our VW with RD. No pressure, honest, and answered all of our questions. Never felt rushed through the process. We shopped around a lot and finally came back to th No pressure, honest, and answered all of our questions. Never felt rushed through the process. We shopped around a lot and finally came back to this dealerships because of RD. More
Henry Lee was amazing! He answered all my questions and got me a new car with no pressure! Definitely recommend the dealership and Henry! He answered all my questions and got me a new car with no pressure! Definitely recommend the dealership and Henry! More