Hendrick Volkswagen of Concord

Genuine service and honest. Happy to have gotten my car from this dealership and will definitely consider them for future business. Happy to have gotten my car from this dealership and will definitely consider them for future business. More

Robert is the reason we went back to Hendrick VW! ! He is genuine and professional in all of the ways that are important when making a huge investment. His customer service goes way beyond what is gen ! He is genuine and professional in all of the ways that are important when making a huge investment. His customer service goes way beyond what is generally expected and will bring us back in the future. More

Nice, polite, knowledgeable, considerate encouraging very humble and easy to talk to i would recommend friends and family to this location also to the sale man...Great Job... humble and easy to talk to i would recommend friends and family to this location also to the sale man...Great Job... More

Excellent service, salesman, & inventory to choose from! We will definitely be going back when we are ready for our next vehicle. We will definitely be going back when we are ready for our next vehicle. More

I had a great experience with Hendrick Volkswagen, the Product Specialist, Jairo was very kind, attentive and knowledgeable about the vehicle I selected. I was a walk-in but was helped immediately, making Product Specialist, Jairo was very kind, attentive and knowledgeable about the vehicle I selected. I was a walk-in but was helped immediately, making a purchase the same day. Would highly recommend. More

They work very hard to make sure we were happy with our purchase and they customer service was great. purchase and they customer service was great. More

Customer service was outstanding. Robert and Brianna (sale manager)were willing to go above and beyond. They care about us and not like just another sale. Robert and Brianna (sale manager)were willing to go above and beyond. They care about us and not like just another sale. More

The dealership was easy to find. The staff was very welcoming and quick with helping us. The staff was very welcoming and quick with helping us. More

I would say we had a good experience with Hendrick VW. We went to a few dealerships and felt most comfortable at Hendrick. Robert has a friendly, non-pushy approach that we appreciated. Purchasing a new c We went to a few dealerships and felt most comfortable at Hendrick. Robert has a friendly, non-pushy approach that we appreciated. Purchasing a new car is not a pleasant experience, in general. You're making a huge investment, and you just hope you've done enough research to not get bamboozled. I think Hendrick VW made the process as good as it could be. More

Today, I had the pleasure of working with Ruslan, who provided me with the best customer service I’ve ever experienced at a dealership. He was honest and transparent, never pushy, and maintained a calm d provided me with the best customer service I’ve ever experienced at a dealership. He was honest and transparent, never pushy, and maintained a calm demeanor throughout our interaction. Even though I wasn’t looking to purchase a car today—just exploring my options—he patiently answered all my questions. Ruslan showed me various trim levels and offered insightful comparative analysis. He allowed me to sit in each vehicle, demonstrating their features while taking the time to understand my preferences and needs. His dedication made me feel valued as a potential customer. I can’t wait until I’m ready to buy my vehicle, and I will definitely be returning to work with him again! More