Hendrick Toyota Apex

Efficient, professional service department. I took my vehicle in for a "recall" appointment and was treated superbly. The service staff were attentive and professional. While waiting for my se I took my vehicle in for a "recall" appointment and was treated superbly. The service staff were attentive and professional. While waiting for my service to be completed I spoke to a number of the sales staff. To a person they were courteous, professional, and fully informed of Toyota's product line. I will shop Hendrick Toyota in the future. More

Advisor Albert was great! Albert my Advisor was wonderful. He assisted me from start to finish. All while multi-tasking to make sure other customers were taken care of. Albert my Advisor was wonderful. He assisted me from start to finish. All while multi-tasking to make sure other customers were taken care of. More

Always fantastic service! I use them for all maintenance on my vehicle and they are always friendly and efficient. They have also accomodated me when I have needed urgent advi I use them for all maintenance on my vehicle and they are always friendly and efficient. They have also accomodated me when I have needed urgent advice or fixes. More

Excellent service The service was excellent. Very prompt, no waiting. Everyone was very polite and respectful of our needs. The waiting room was comfortable, with co The service was excellent. Very prompt, no waiting. Everyone was very polite and respectful of our needs. The waiting room was comfortable, with coffee and refreshments. More

Professional, personable and efficient service Our service rep listened carefully, explained our options and the associated costs and even beat the time estimate about how long the work would take Our service rep listened carefully, explained our options and the associated costs and even beat the time estimate about how long the work would take to complete. More

friendly staff and quick service The staff who helped me is MS. Paul, she is quite nice. She teaches some basic knowledge to me about vehicle maintenance. I just waited about 50 minut The staff who helped me is MS. Paul, she is quite nice. She teaches some basic knowledge to me about vehicle maintenance. I just waited about 50 minutes, they gave me a perfect work. Thanks, I appreciate it. More

Great Customer service - on time and courteous I loved they professionalim and their promptness with my oil change. The area is clean and no-one is pushing services that I don't need. I loved they professionalim and their promptness with my oil change. The area is clean and no-one is pushing services that I don't need. More

First oil change Organized and quick service. Staff was friendly and courteous , frequent updates. My appt wasn't scheduled until the end of the month and I got a n Organized and quick service. Staff was friendly and courteous , frequent updates. My appt wasn't scheduled until the end of the month and I got a new appt in 2 days. More

50K Mile Service I had my daughter's car serviced and Paula was my service advisor. She was extremely friendly, explained exactly what was to be included in the servic I had my daughter's car serviced and Paula was my service advisor. She was extremely friendly, explained exactly what was to be included in the service beforehand and went over everything after the service was performed. When I scheduled the appointment, they said it would take approximately an hour and they were finished the work in less than an hour so I was able to continue my day without any delays. I was very happy with the service. More

Good customer service every time. We own four Toyota vehicles and bring three of them to this dealership simply because the service techs are genuinely nice people. I also like the fac We own four Toyota vehicles and bring three of them to this dealership simply because the service techs are genuinely nice people. I also like the fact we don't have to wait 2-3 hours for an oil change, like we used to at another Hendrick Toyota dealership. More