Hendrick Toyota Apex

Great experience, always great service, we love our Rav4 and our Scion I know you want me to rate the service center but I won't do it again because I don't like to write and our Scion I know you want me to rate the service center but I won't do it again because I don't like to write More

I took my 2007 Prius in to have the HV water pump replaced under a recall campaign. When I called to see if they were done, I was told that the other water pump (the one on the engine) was leaking a replaced under a recall campaign. When I called to see if they were done, I was told that the other water pump (the one on the engine) was leaking and should be replaced at a cost of about $350. Tyrone said that when the technician had the car on the rack, he noticed a line of dried sludge leading back to the water pump. I thanked him for the info and said I would consider it. As my wife drove me to pick up the car, we browsed a Toyota owners forum online and found dozens of posts concerning this same coincidence - when replacing the HV water pump, the service department recommended replacement of the engine water pump. When I got to the garage, I asked Tyrone if he would show me the evidence. He indicated I would have to make an appointment to return the car, so they could put it up on a rack for me. I asked him whether he added any coolant to the engine and he said no. I asked him if the reservoir was indicating low fluid and he said no but he was sure it was leaking just the same. I asked him why I hadn't observed any puddles of coolant where I park and he said it was only leaking out as I drove but not when I'm parked with the engine off. I told him I had just had the car inspected 2 days prior to this at Firestone and they had not indicated any low fluids. I checked it myself when I got home and the fluid level is normal. End of story. I will find another garage for my Prius, as I cannot trust these guys! More

Employees and service was great! I needed a new windshield and Hendrix allowed Glass Solutions to replace it at Hendrix the same day as my 45,000 mile maintenance service. That 's what I call SERV windshield and Hendrix allowed Glass Solutions to replace it at Hendrix the same day as my 45,000 mile maintenance service. That 's what I call SERVICE! More

My visit was for 20,000 mile oil change and routine service. This has always been a hastle to get done except at Hendrick, where I can wait for the vehicle in the comfort of the waiting room, with TV, service. This has always been a hastle to get done except at Hendrick, where I can wait for the vehicle in the comfort of the waiting room, with TV, wireless internet and a cup of coffee or bottle of water. I also appreciate getting a free truck wash during my visit. More

We purchased a 2012 Camry Hybrid. The experience was great. NO pressure and everything was explained in length. It was like purchasing a vehicle from a friend. Thanks.... We have one issue. The dri great. NO pressure and everything was explained in length. It was like purchasing a vehicle from a friend. Thanks.... We have one issue. The driver side back door window tinting is pulling away apparently from the lock box that was there. We'll contact the service department. More

I am from out of town and needed a toyota dealer - the service i received was excellent, with timeliness and courtesy. They even washed my car before returning it to me and did several checks beyond my e service i received was excellent, with timeliness and courtesy. They even washed my car before returning it to me and did several checks beyond my expectation. More

I was provided excellent service. The car was taken in on time. Service personnel listened to my concerns. Car returned in a timely manner with all work completed. on time. Service personnel listened to my concerns. Car returned in a timely manner with all work completed. More

Nick is the reason we keep coming back. The dealership is always very clean and brightly lighted as well. Your service pricing is very competitive. always very clean and brightly lighted as well. Your service pricing is very competitive. More

This dealership has genuinely service-oriented staff and in my experience works to make the service or sales experience as inviting as possible. I bought my 2012 Toyota Cmary in June and was in for my first in my experience works to make the service or sales experience as inviting as possible. I bought my 2012 Toyota Cmary in June and was in for my first srevice. Their attractive show room and waiting area has good coffee, real cream, and tea. My service advisor Tyronne was both knowledgeable and solicitous. I can recommmend this dealership so far unhesitatingly. More

I have never been treated so well by any auto dealership before. I usually hate leaving my car at a dealership. I have had the employees take my car for lunch jaunts leaving the inside full of trash and t before. I usually hate leaving my car at a dealership. I have had the employees take my car for lunch jaunts leaving the inside full of trash and the radio tuned to a station I would never listen to. Not so here. I enjoyed the visit and talking with your employees. My vehicle was repaired and cleaned. Everyone was polite and made sure I was satisfied. When I purchased the vehicle, 2008 Scion XB, I also purchased an extended warranty. When they discovered the water pump leak,during a recall procedure, I couldn't find my copy of the warranty but when I asked if they could find it Nick did. Therefore the warranty took care of the majority of the fee. Thanks again and when we are ready to purchase another vehicle we will definitely vist your facility.. More