Hendrick Toyota Apex

Good customer service every time. We own four Toyota vehicles and bring three of them to this dealership simply because the service techs are genuinely nice people. I also like the fac We own four Toyota vehicles and bring three of them to this dealership simply because the service techs are genuinely nice people. I also like the fact we don't have to wait 2-3 hours for an oil change, like we used to at another Hendrick Toyota dealership. More

35K mile service Took our 2013 Corolla in for 35K mile service. Our service advisor, John Desmond, was very professional and answered all our questions. The entire exp Took our 2013 Corolla in for 35K mile service. Our service advisor, John Desmond, was very professional and answered all our questions. The entire experience went very smoothly and we would highly recommend this dealer. More

Toyota Service Took my 2013 Toyota Corola in for 30 montn/30,000 mile service. Paula was my service adviser. She was courteous, explained what they eould do and the Took my 2013 Toyota Corola in for 30 montn/30,000 mile service. Paula was my service adviser. She was courteous, explained what they eould do and the cost, and got me out in a timely manner. Excellent service. More

Rav 4 10,000 mile maint. Mike Person was friendly and kept me updated at all times. Painless rxperience. Waiting area is wonderful, delicoius snacks and bevages. Comfortable s Mike Person was friendly and kept me updated at all times. Painless rxperience. Waiting area is wonderful, delicoius snacks and bevages. Comfortable seating and relaxing atmosphere More

Unprofessional Quality of Service is way below expectation; they forgot key holder in the car. Service manager didn't know anything about navigation maps update. Car Quality of Service is way below expectation; they forgot key holder in the car. Service manager didn't know anything about navigation maps update. Car wash is a joke; does not clean the car. More

In and out in less than an hour I had my 2013 Highlander in for the 25,000 mile maintenance. No issues since it was purchased. I have always received great service at Hendrick. Was I had my 2013 Highlander in for the 25,000 mile maintenance. No issues since it was purchased. I have always received great service at Hendrick. Was on my way in less than an hour. More

Never a bad experience I'm a transplant from SoCal and can't be happier with how knowledgeable and polite the service department is. They are always on time, friendly, and h I'm a transplant from SoCal and can't be happier with how knowledgeable and polite the service department is. They are always on time, friendly, and have a decent waiting room. Three thumbs up! More

Disappointment I was very disappointed yesterday when the oil was changed, I was suppose to have the fender on each side at the front fixed where screws had come out I was very disappointed yesterday when the oil was changed, I was suppose to have the fender on each side at the front fixed where screws had come out. The car is not old. It has less than 50,000 miles and it should not be coming apart where it is and according to them it is not under warranty to be fixed. More

Great service! I showed up to the dealership thinking I was there on the day my appointment was for but I didn't, completely my fault. They immediately said they wou I showed up to the dealership thinking I was there on the day my appointment was for but I didn't, completely my fault. They immediately said they would work me in without me even asking. Paula my service advisor did tell me that my wait would be longer. They still had me out in an hour! Great service! Paula is an excellent advisor! More

Dealer Maintenance I bought my Tacoma at another dealer while this dealership was being built. When it came time for my first maintenance I went here, and have been bac I bought my Tacoma at another dealer while this dealership was being built. When it came time for my first maintenance I went here, and have been back ever since. I wait for my vehicle in the nice waiting lounge they have, get a free bottle of water out of the fridge, eat some popcorn and either watch TV on the big screen TV or read a magazine or two I brought with me. There is a quitter lounge also, but I generally lounge where the big TV is. The folks there are courteous, and always come back to the lounge to tell me how things are going with my truck even before it is ready, or if there is anything I need to consider doing to the truck while there. I always get a free truck wash too, which is a nice touch. I will continue to get my service done here. More