
Hendrick Toyota Apex
Apex, NC
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3,231 Reviews of Hendrick Toyota Apex
Excellent customer service I brought my 2014 Toyota FJ Cruiser in for scheduled maintenance. They were prompt receiving me, gave me the estimated wait time, and exceeded it! T I brought my 2014 Toyota FJ Cruiser in for scheduled maintenance. They were prompt receiving me, gave me the estimated wait time, and exceeded it! They are always courteous and accommodating. Thank you, Hendrick Toyota Scion Apex! More
excellent service, realistic and helpful advice They are always timely and efficient, excellent service with realistic expectations for car owners, helpful I maintaining my older Sienna , don't expe They are always timely and efficient, excellent service with realistic expectations for car owners, helpful I maintaining my older Sienna , don't expect you to replace entire van mechanics each visit More
5000 checkup was A-OK I was only there for my 5000 mile checkup but the staff was courteous and professional. The only negative is they forgot to reset my maintenance warn I was only there for my 5000 mile checkup but the staff was courteous and professional. The only negative is they forgot to reset my maintenance warning but quickly rectified that once I brought it to their attention. The car wash is a nice added perk. More
Great sales but terrible post-sales service I arrived at 7 a.m. as my appointed time for oil change/tire rotation and waited for 10 minutes before my assigned advisor came to talk to me. They I arrived at 7 a.m. as my appointed time for oil change/tire rotation and waited for 10 minutes before my assigned advisor came to talk to me. They then assigned me to another advisor because the first advisor was busy. While I was waiting, they sent the third advisor because the second advisor felt ill. I finally got my car back at 8:40 a.m. as I was promised to have it done at 8 - 8:10 a.m. This is not the first time I have bad post-sales experience with this dealer. They have great sales representatives but several of their service advisors seem not to enjoy their jobs and do not have engineering concepts. More
good service They provided very good service to me... I recommend this to a friend...I have free service till my car with me. Even if it is free service they treat They provided very good service to me... I recommend this to a friend...I have free service till my car with me. Even if it is free service they treat me well. More
Thank you Brian for an amazing experience once again.. I just want to say that "I Just Love this Dealership and I Just Love these Guys"! Since I purchased my Scion and brought my car in for service, ever I just want to say that "I Just Love this Dealership and I Just Love these Guys"! Since I purchased my Scion and brought my car in for service, every experience has been more than wonderful... Everyone that works here has been amazing. I have always gotten fast service that more than exceeded my expectations. Thank you everyone and Thank you Brian....I Love you all. Anne and her mom More
Recall and servicing Great customer service, very friendly and professional! I came in for simple servicing. My agent told me there were 3 recalls on my Camry they would l Great customer service, very friendly and professional! I came in for simple servicing. My agent told me there were 3 recalls on my Camry they would like to take care of. They gave me a free rental and fixed my car by the next morning. Very efficient! Thank you so much! More
Excellent service Thank you Brian for the quick and efficient service we were in and out in no time! Now we feel much safer since the airbag has been replaced. Thank you Brian for the quick and efficient service we were in and out in no time! Now we feel much safer since the airbag has been replaced. More
5K service Came in for 5 K service. Professional and polite staff (Mike) as usual. Quick and timely turn around for completion of service and car wash. Came in for 5 K service. Professional and polite staff (Mike) as usual. Quick and timely turn around for completion of service and car wash. More
Great car buying experience Traded in 2015 Camry for 2016 Camry I worked with Ryan Rhodes and Clair Olson they where both great and gave me the best deal I could have asked for t Traded in 2015 Camry for 2016 Camry I worked with Ryan Rhodes and Clair Olson they where both great and gave me the best deal I could have asked for they work great as a team and I will refer any friends and family that are looking for new and used cars More