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Hendrick Toyota Apex

Apex, NC

5.0
3,240 Reviews

1210 Laura Village Road

Apex, NC

27523

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3,240 Reviews of Hendrick Toyota Apex

October 15, 2018

Needed an inspection for registration Nice system to make an appointment on line. Left car before they opened, but had early drop off too. Got a call to let me know it was done. No extra c More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 20, 2018 -

Hendrick Toyota Apex responded

Me, we are very happy we could provide you with a positive experience!

October 14, 2018

Quick, easy and reliable Got my 15,000 mile service and customer to care of my truck was top notch. Would tell anyone this is the place for honest and loyal service More

by Tacomaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joed
Nov 20, 2018 -

Hendrick Toyota Apex responded

Tacomaguy, thank you for sharing your positive experience!

October 14, 2018

Great Service Brian and Nick were very courteous and professional when I brought my car in for 10,000 mile service. The waiting area was comfortable with nice ref More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dean, Nick
October 12, 2018

Good efficient in and out Had 10 K service plus NC State inspection. Good check in and check out. Very friendly service and Good value for money. Plan to come back. More

by Rlm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken or Ben, sorry forgot service rep.
Nov 20, 2018 -

Hendrick Toyota Apex responded

Rlm, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Toyota Apex

October 10, 2018

The best customer service Rick Sanchez was great helping me. He explained everything to me. I had a lot of service to be done that day, so they gave me a loaner car. Absolutely More

by dfballard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Sanchez
Nov 20, 2018 -

Hendrick Toyota Apex responded

Dfballard, we're happy you found our staff to be so supportive during your experience here at Hendrick Toyota Apex.

October 10, 2018

Consistently good experiences for both service and sales. I had another good experience with the service department yesterday. I have purchased 3 new vehicles from this dealer over the past 5 years. All ser More

by CustomerServiceGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Turnquest
Nov 20, 2018 -

Hendrick Toyota Apex responded

Customerserviceguy, it's experiences like yours that really keep us motivated!

October 09, 2018

Excellent customer service Mr. Enrique (Rick) Sanchez explained every detail of all the findings during the car service and provided recommendations. Made it easier for me to un More

by vel0cid@d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique (Rick).Sanchez and Matt
Nov 20, 2018 -

Hendrick Toyota Apex responded

Vel0cid@d, we're glad to hear you enjoyed your visit.

Nov 20, 2018 -

Hendrick Toyota Apex responded

Hi Vel0cid@d, thank you so much for your positive comments about Hendrick Toyota Apex!

October 07, 2018

Service experience Excellent customer service !! Brian Needham was great helping me. He explained everything and answered all questions and guided us thru the require More

by Sunil
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Needham
Nov 20, 2018 -

Hendrick Toyota Apex responded

Sunil, your wonderful feedback and rating mean a lot to us.

October 04, 2018

Service Thorough service of my 2017 highlander. I appreciate the opportunity to return to where I purchased it to have it serviced. Thank you for your service More

by annahcreech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
my husband took it in, not sure name
Nov 20, 2018 -

Hendrick Toyota Apex responded

Annahcreech, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Apex!

October 03, 2018

email notification The use of email notification as to the status of my car's inspection/repair. There were additional upselling on the email but those are easy to byp More

by pshekell!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Reardon
Nov 20, 2018 -

Hendrick Toyota Apex responded

Pshekell!, we really appreciate your feedback!

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