Hendrick Toyota Apex

Thank you Service department and Nat Highest standards of servicing customers. Perfect communication and handling customers. Very quick and quality service. Great ambience and basic ameni Highest standards of servicing customers. Perfect communication and handling customers. Very quick and quality service. Great ambience and basic amenities to wait while the car is getting the service. More

Service After Sale Service after sale has been painless, constant with attention to customer needs - time, shuttle service and ease. Car is currently under warranty. W Service after sale has been painless, constant with attention to customer needs - time, shuttle service and ease. Car is currently under warranty. We also asked for potential concerns to be addressed - wear on tire and sound we heard. They addressed all concerns. More

Puts the customer first After my tires were rotated elsewhere, I was told I needed strut replacement -cost $2200. I called Hendrick Toyota Apex and spoke with Joel who sugges After my tires were rotated elsewhere, I was told I needed strut replacement -cost $2200. I called Hendrick Toyota Apex and spoke with Joel who suggested I come over same day to check the vehicle.The struts and suspension were fine, but the front brake pads needed replacement and the oil needed a change as the filter was leaking. Estimated cost $238.instead of $2200. 5 stars ro Joel and Hendrick Toyota. Apex. More

Excellent Experience Danielle Christie provided excellent service. My 2013 Highlander needed its 25000 service and the NC inspection. The work was completed in less than a Danielle Christie provided excellent service. My 2013 Highlander needed its 25000 service and the NC inspection. The work was completed in less than an hour and I drove away with a clean vehicle. Anne Rothrock More

Excellent Service The inspection for my automobile was done right on schedule and efficiently by C. Ly .Danielle Christie was a great help with the paperwork throughout The inspection for my automobile was done right on schedule and efficiently by C. Ly .Danielle Christie was a great help with the paperwork throughout the process from start to finish. I will continue to use Hendrick Toyota of Apex to service my 2007 Highlander. More

Service Had my 2012 Camry hybrid in for 50000 mile service. Great tuned around time. They have serviced my car since I bought it. Even bought tired there. Had my 2012 Camry hybrid in for 50000 mile service. Great tuned around time. They have serviced my car since I bought it. Even bought tired there. More

Great Services I brought my Toyota 2013 Prius for the 5K service in Nov 2013 and already received 4 services there. the customer services is great and quick. I even I brought my Toyota 2013 Prius for the 5K service in Nov 2013 and already received 4 services there. the customer services is great and quick. I even enjoyed waiting for the services (I can watch TV, magzines, enjoyed free Popcorn, bottle water etc More

Great service I was very pleased with the prompt and courteous service I received. Dan Johnson explained what was done and went over everything in language I could I was very pleased with the prompt and courteous service I received. Dan Johnson explained what was done and went over everything in language I could understand. I will bring my vehicle back for your excellent service whenever it is needed. Norma Jeane Walker More

Great customer service! Always get my services done at this dealership and love the customer service I receive. Almost polite, explain everything thoroughly, and go the extr Always get my services done at this dealership and love the customer service I receive. Almost polite, explain everything thoroughly, and go the extra mile. This weekend I took my truck in for service and was told they would be longer wait and was given a free rental for the day (no charge). Will always go to this dealership for my services. More

Great flexibility in scheduling My maintenance appointment was scheduled for June but I happened to be in town and had time last weekend. So I called to see if I could move up my app My maintenance appointment was scheduled for June but I happened to be in town and had time last weekend. So I called to see if I could move up my appointment. Hendrick Toyota was able to give accommodate that. They even washed the car for this 'tire rotation' type of maintenance. Loved the ice cold water and pop corn too. More