Hendrick Toyota Apex
Apex, NC
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2,594 Reviews of Hendrick Toyota Apex
Always a great experience No matter what I bring our car in for, I am always pleased. I have never had any issues and all the advisers are very pleasant to deal with No matter what I bring our car in for, I am always pleased. I have never had any issues and all the advisers are very pleasant to deal with More
Great service! Easy to schedule an appointment, friendly and efficient staff. Paula was professional, accurate and probably had the best customer service attitude I Easy to schedule an appointment, friendly and efficient staff. Paula was professional, accurate and probably had the best customer service attitude I have experienced! Courtesy shuttle within 15 miles of work or home a very big satisfier -thank you' More
Great Service but did not correct problem I came in for 40000 mile service and the maint. required light was coming on and when I left it was still coming on now here is the problem. A trip to I came in for 40000 mile service and the maint. required light was coming on and when I left it was still coming on now here is the problem. A trip to this dealer is 90 miles and now I have to return for something that should have been fixed the first time. If I did not have the extended maintenance pkg. I would not go back. More
Excellent staff, service and price! I always return to Totota of Apex since I receive excellent service. I know that I am dealing with staff who are very qualified to take care of my I always return to Totota of Apex since I receive excellent service. I know that I am dealing with staff who are very qualified to take care of my concerns and my car. More
Service makes the difference! The brand is everywhere so it's all about service. This dealership delivers. The culture is friendly and helpful. Doors held open as you travel th The brand is everywhere so it's all about service. This dealership delivers. The culture is friendly and helpful. Doors held open as you travel through the dealership, updates, complimentary car wash when your service is complete all make this the area pick. More
Great service I went in for an oil change and the service was excellent, the staff was very friendly, they Explained what was done and washed my car I went in for an oil change and the service was excellent, the staff was very friendly, they Explained what was done and washed my car More
Toyota Prius They gave me a great deal on my Prius. The salesman was very receptive to negotiations. The warranty and extended service agreement (free oil changes They gave me a great deal on my Prius. The salesman was very receptive to negotiations. The warranty and extended service agreement (free oil changes and maintenance for the first 50K miles) were reasonably priced. I easily paid more for full synthetic oil changes on my last car at Jiffy Lube or Wal-Mart. The waiting area when you bring your car in is clean with free snacks and tea/coffee. All the employees are courteous and helpful. I'll buy my next vehicle here as well. More
Service I brought in my 2010 Venza for a problem with the rear seat not folding down and a recall matter regarding the heated seats. Paula Foster was outstan I brought in my 2010 Venza for a problem with the rear seat not folding down and a recall matter regarding the heated seats. Paula Foster was outstanding in keeping me advised of the handling of these matters. She was courteous and clear with all of her explanations. Paula is a credit to your dealership and service department. More
Service - rack and pinion replacement Met with service manager and he is really nice on taking care of my van service needs. Very satisfied and prompt response. I would recommend others. Met with service manager and he is really nice on taking care of my van service needs. Very satisfied and prompt response. I would recommend others. More
Recall on airbags We were very satisfied with the way your service department handled our recall and would go back to your dealership when and if we needed a new car. We were very satisfied with the way your service department handled our recall and would go back to your dealership when and if we needed a new car. Thanks again. Jane Burgess More