Hendrick Toyota Apex
Apex, NC
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2,594 Reviews of Hendrick Toyota Apex
very personal and attentive service I have been taking my car here, (after buying it here,) for two years and every time the service has been personal and excellent. i will keep going he I have been taking my car here, (after buying it here,) for two years and every time the service has been personal and excellent. i will keep going here More
Excellent Service Take both my cars in for service. When needed Always good! Very fast in and out. Clean waiting room. Return my cars washed and ready to go. Take both my cars in for service. When needed Always good! Very fast in and out. Clean waiting room. Return my cars washed and ready to go. More
Good buying experience, consistently good service I had an excellent buying experience back in 2012: invoice+0 on a new car (yeah, I know, they get holdback and do make money on the sale, but invoice+ I had an excellent buying experience back in 2012: invoice+0 on a new car (yeah, I know, they get holdback and do make money on the sale, but invoice+0 seems fair to me). Other charges and dealer add-ons are consistent with the rest of NC, and not egregious. The sales process, salesman (Brett) and closing process were all very good, and quick. Their service department is consistently 5-star. Timely and friendly greeting, efficient, and it's easiest to wait, because they're always very quick on routine servicing. The waiting area is large, has good tables (high and low) to work on, power outlets, and good free wifi. The coffee is surprisingly good! I serviced a car there yesterday, and they made a minor adjustment to the muffler free of charge; many a service operation would charge a "book time" of 15-30 minutes for that, i.e. $30-90, but they didn't. Nice. Service pricing is very reasonable indeed, even without the coupons that they regularly send in the mail. More
Friendly staff and Great service My husband and i decided on a friday evening to go car shopping. We stopped at some dealerships prior to Hendrick in Apex but the service was not as g My husband and i decided on a friday evening to go car shopping. We stopped at some dealerships prior to Hendrick in Apex but the service was not as good as what we received at Hendrick. Garrett and his team were awesome. Thank you. More
Service I bought my Corolla here in 2013 and have always had excellent service when it has needed oil changes, car wash etc. The staff are courteous & friendl I bought my Corolla here in 2013 and have always had excellent service when it has needed oil changes, car wash etc. The staff are courteous & friendly and the waiting area is always kept clean & welcoming. The complimentary bottles of water, coffee is also good. More
service The service manager was very polite and professional. I felt that he was very concerned that I have a good experience.The work was done in a timely or The service manager was very polite and professional. I felt that he was very concerned that I have a good experience.The work was done in a timely order. More
Great service very nice people Will return for future services just check your confirmation for dates and times :) Al was great even thought the date on my confirmation and the date Will return for future services just check your confirmation for dates and times :) Al was great even thought the date on my confirmation and the date I had agreed to were different he took care of me with no problem, I was very greatful More
Great service! The Dealership personnel were very courteous, prompt, gave a great experience! Would recommend them to any future customer. Handled safety recall item The Dealership personnel were very courteous, prompt, gave a great experience! Would recommend them to any future customer. Handled safety recall item fast and efficiently. More
Easy to work with, economical, courteous and respectful I was surprised at the courtesy and friendliness with which the staff worked with me and helped me resolve my service issue. Exceeded my expectations. I was surprised at the courtesy and friendliness with which the staff worked with me and helped me resolve my service issue. Exceeded my expectations. More
OUTSTANDING! I am a customer at the Hendrick Toyota Scion of Apex. It has an excellent customer service and a very nice working environment. Every single time, the I am a customer at the Hendrick Toyota Scion of Apex. It has an excellent customer service and a very nice working environment. Every single time, the service is very OUTSTANDING. Not only they know how to take care of cars, they also know how to take care of customers and make us feel comfortable. The service is fast-paced- they know how to do the best quality of work in a minimum amount of time. I have no complaints for Hendrick Toyota and I am extremely happy with them. Thanks Hendrick Toyota for all you have done!!! More