Hendrick Toyota Apex

Always Great Service has always been great. All the service writers have always been helpful, friendly and extremely courteous and with a great sense of humor. I Service has always been great. All the service writers have always been helpful, friendly and extremely courteous and with a great sense of humor. I usually use Danielle but have also relied on Nick for his expertise in some fields, especially electronics. They always go above and beyond what is necessary even to checking out if I have any recalls on either of my Toyota's. I could almost spend a day talking to any of the people there. I even spoke to Bob about a new Highlander. The only thing that I do not like about it is the donut spare. WHY????? with the platinum edition or limited? More

Camry Service `Outstanding service experience for 30K inspection and oil change. Everyone was curteous and professional. Same experience for 5k, 10k, 15k, 20k, 2 `Outstanding service experience for 30K inspection and oil change. Everyone was curteous and professional. Same experience for 5k, 10k, 15k, 20k, 25k, and 30k. Service was quick and efficient. Highly recommend Hendrick Toyota. More

A good Experience Came in for 10,000 mile service under Toyota Care Care. Was treated very well by everyone. I assume the service( oil and filter change tire rotation a Came in for 10,000 mile service under Toyota Care Care. Was treated very well by everyone. I assume the service( oil and filter change tire rotation and fluid checks) I assume was done well, but it is a little hard to check. The car remains excellent. More

Good experience at Henddrick Toyota Scion Apex I bought a car last September at Toyota Apex, it is very comfortable when I drive the car, and the price is reasonable. The dealer leaves me a good im I bought a car last September at Toyota Apex, it is very comfortable when I drive the car, and the price is reasonable. The dealer leaves me a good impression for their kind behaviors. Now I have go to the service department twice, and they all do a very good job for me, thanks. More

Best car buying and car servicing experiences I've ever had. The service advisor was extremely courteous, attentive, accommodating and helpful. He was very thorough in articulating assessment findings while prov The service advisor was extremely courteous, attentive, accommodating and helpful. He was very thorough in articulating assessment findings while providing exemplary customer service. I would have to say that this has the greatest car buying and service experience I have ever had. More

Great job Each timeI go get my car services its a pleasant vist everyone is friendly from beginning to end plus I'm there for longer then an 1hr.keep up the goo Each timeI go get my car services its a pleasant vist everyone is friendly from beginning to end plus I'm there for longer then an 1hr.keep up the good work guys!. Ps love the popcorn! . More

BEST SERVICE EVER When I go in for routine service, I am out within an hour. The staff is ALWAYS friendly and on top of everything. I like having an exterior wash eac When I go in for routine service, I am out within an hour. The staff is ALWAYS friendly and on top of everything. I like having an exterior wash each time I go in for service. Love this dealership. More

Dealing with Hendrick Toyota of Apex was a pleasure Our service manager, Dan Johnson, was great. He was friendly, listened to our concerns and saw that they were all addressed. Dan called before any w Our service manager, Dan Johnson, was great. He was friendly, listened to our concerns and saw that they were all addressed. Dan called before any work was done to make sure we were OK with the price and he called several hours before I expected to say that the work was done. When we picked the car up it had been washed and was running like new! More

Oil smell As a customer from out of state, I was treated like I was a local customer. The service department personnel responded with concern and a can do attit As a customer from out of state, I was treated like I was a local customer. The service department personnel responded with concern and a can do attitude. I was asking them to followup on another Toyota dealers work and all went very well. More

Backing up your reputation My daughter wanted a new car but works a lot during the holidays. I live out of state so I called around to see what kind of deal I could get for her. My daughter wanted a new car but works a lot during the holidays. I live out of state so I called around to see what kind of deal I could get for her. I spoke to a delightful young woman named Delisa Fouchee and she gave me a price that was significantly less than any of the competitors... Way less. I asked her to confirm it in writing as an out the door price and she did, so I sent my daughter in after she got off work. As in life there are no free lunches, and it turns out that the price was indeed too good to be true... Even though it was confirmed and re-confirmed in print before she went in. As a father I would go to the end's of the earth for my daughter, so you can imagine that things did get a little 'heated' when they tried to back out of the deal. It took a few hours, but they chose to stand behind their reputation. We agreed on a slightly higher price and they ultimately sold my daughter the car. While I did not anticipate things working out the way they did, my daughter is pleased so I am I. I'm on my fifth Lexus, so it's nice to know that when a Toyota dealer's reputation is questioned that integrity wins out. More