Hendrick Toyota Apex
Apex, NC
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2,595 Reviews of Hendrick Toyota Apex
Great Customer service - on time and courteous I loved they professionalim and their promptness with my oil change. The area is clean and no-one is pushing services that I don't need. I loved they professionalim and their promptness with my oil change. The area is clean and no-one is pushing services that I don't need. More
First oil change Organized and quick service. Staff was friendly and courteous , frequent updates. My appt wasn't scheduled until the end of the month and I got a n Organized and quick service. Staff was friendly and courteous , frequent updates. My appt wasn't scheduled until the end of the month and I got a new appt in 2 days. More
50K Mile Service I had my daughter's car serviced and Paula was my service advisor. She was extremely friendly, explained exactly what was to be included in the servic I had my daughter's car serviced and Paula was my service advisor. She was extremely friendly, explained exactly what was to be included in the service beforehand and went over everything after the service was performed. When I scheduled the appointment, they said it would take approximately an hour and they were finished the work in less than an hour so I was able to continue my day without any delays. I was very happy with the service. More
Good customer service every time. We own four Toyota vehicles and bring three of them to this dealership simply because the service techs are genuinely nice people. I also like the fac We own four Toyota vehicles and bring three of them to this dealership simply because the service techs are genuinely nice people. I also like the fact we don't have to wait 2-3 hours for an oil change, like we used to at another Hendrick Toyota dealership. More
35K mile service Took our 2013 Corolla in for 35K mile service. Our service advisor, John Desmond, was very professional and answered all our questions. The entire exp Took our 2013 Corolla in for 35K mile service. Our service advisor, John Desmond, was very professional and answered all our questions. The entire experience went very smoothly and we would highly recommend this dealer. More
Toyota Service Took my 2013 Toyota Corola in for 30 montn/30,000 mile service. Paula was my service adviser. She was courteous, explained what they eould do and the Took my 2013 Toyota Corola in for 30 montn/30,000 mile service. Paula was my service adviser. She was courteous, explained what they eould do and the cost, and got me out in a timely manner. Excellent service. More
Rav 4 10,000 mile maint. Mike Person was friendly and kept me updated at all times. Painless rxperience. Waiting area is wonderful, delicoius snacks and bevages. Comfortable s Mike Person was friendly and kept me updated at all times. Painless rxperience. Waiting area is wonderful, delicoius snacks and bevages. Comfortable seating and relaxing atmosphere More
Unprofessional Quality of Service is way below expectation; they forgot key holder in the car. Service manager didn't know anything about navigation maps update. Car Quality of Service is way below expectation; they forgot key holder in the car. Service manager didn't know anything about navigation maps update. Car wash is a joke; does not clean the car. More
In and out in less than an hour I had my 2013 Highlander in for the 25,000 mile maintenance. No issues since it was purchased. I have always received great service at Hendrick. Was I had my 2013 Highlander in for the 25,000 mile maintenance. No issues since it was purchased. I have always received great service at Hendrick. Was on my way in less than an hour. More
Never a bad experience I'm a transplant from SoCal and can't be happier with how knowledgeable and polite the service department is. They are always on time, friendly, and h I'm a transplant from SoCal and can't be happier with how knowledgeable and polite the service department is. They are always on time, friendly, and have a decent waiting room. Three thumbs up! More