Hendrick Toyota Apex
Apex, NC
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2,595 Reviews of Hendrick Toyota Apex
Great service Michael Person exudes professionalism and did a great job of explaining everything. I came in for my 20,000 mile service and informed them that I had Michael Person exudes professionalism and did a great job of explaining everything. I came in for my 20,000 mile service and informed them that I had a slow leak in one of the tires. They removed the two nails and repaired the tire at no cost. I would recommend Toyota of Apex to anyone in the future. More
Prompt, Professional and Pleased! This was my first time taking our recently purchased 2012 Toyota Camry to a dealership for the repair of a recall item. I dreaded this appointment be This was my first time taking our recently purchased 2012 Toyota Camry to a dealership for the repair of a recall item. I dreaded this appointment because I don't do well with large dealerships. But I made the appointment, arrived on time, and they checked me in quickly. Al Gilmer greeted me and everything was smooth sailing from that point forward. They said it would take about 2.5 hours so I dreaded the wait, but Al showed me the waiting areas - some for parents with kids, some areas for no kids, and free Wi-Fi, coffee/water, and breakfast snacks while you wait. I really enjoyed my visit and will definitely be coming back for future service if/when needed. Thanks for a great experience! Jeremy Wilson More
Thank You, Al Gilmer Al Gilmer has always been friendly, efficient and thoroughly professional. He led the process of getting my car in quickly and made sure the process Al Gilmer has always been friendly, efficient and thoroughly professional. He led the process of getting my car in quickly and made sure the process was faster than promised and even made sure my car was washed even though I thought it might take too long. Thank you, Al. More
Loyal customer I have purchased several vehicles, new and used, from Toyota of Apex. They earned my loyalty before they re-branded as Hendrick Toyota. Good thing to I have purchased several vehicles, new and used, from Toyota of Apex. They earned my loyalty before they re-branded as Hendrick Toyota. Good thing too, because if I had known initially it was a Hendricks dealership, I would have gone back to Fred Anderson. I have had a number of terrible experiences at other Hendricks Autopark dealerships , and still would not go there if you paid me. Toyota of Apex, however, is a great place. Friendly, helpful and well-staffed, great service department. No complaints at all. Five stars. More
Efficient, professional service department. I took my vehicle in for a "recall" appointment and was treated superbly. The service staff were attentive and professional. While waiting for my se I took my vehicle in for a "recall" appointment and was treated superbly. The service staff were attentive and professional. While waiting for my service to be completed I spoke to a number of the sales staff. To a person they were courteous, professional, and fully informed of Toyota's product line. I will shop Hendrick Toyota in the future. More
Advisor Albert was great! Albert my Advisor was wonderful. He assisted me from start to finish. All while multi-tasking to make sure other customers were taken care of. Albert my Advisor was wonderful. He assisted me from start to finish. All while multi-tasking to make sure other customers were taken care of. More
Always fantastic service! I use them for all maintenance on my vehicle and they are always friendly and efficient. They have also accomodated me when I have needed urgent advi I use them for all maintenance on my vehicle and they are always friendly and efficient. They have also accomodated me when I have needed urgent advice or fixes. More
Excellent service The service was excellent. Very prompt, no waiting. Everyone was very polite and respectful of our needs. The waiting room was comfortable, with co The service was excellent. Very prompt, no waiting. Everyone was very polite and respectful of our needs. The waiting room was comfortable, with coffee and refreshments. More
Professional, personable and efficient service Our service rep listened carefully, explained our options and the associated costs and even beat the time estimate about how long the work would take Our service rep listened carefully, explained our options and the associated costs and even beat the time estimate about how long the work would take to complete. More
friendly staff and quick service The staff who helped me is MS. Paul, she is quite nice. She teaches some basic knowledge to me about vehicle maintenance. I just waited about 50 minut The staff who helped me is MS. Paul, she is quite nice. She teaches some basic knowledge to me about vehicle maintenance. I just waited about 50 minutes, they gave me a perfect work. Thanks, I appreciate it. More