Hendrick Toyota Apex

Happy w/ my experience Tool my truck in for service and I always go to Mike Landrove as my service advisor. Not only is he a fellow Toyota enthusiast, but he is also very kn Tool my truck in for service and I always go to Mike Landrove as my service advisor. Not only is he a fellow Toyota enthusiast, but he is also very knowledgeable, efficient and professional. And the express tech that performed the work was respectful of my vehicle and made sure everything was done correctly and neatly. I was in and out in a timely manner. More

Outstanding customer service The service was on time as promised and the Service Adviser was very thorough and helpful. I was there for less than an hour and the waiting area was The service was on time as promised and the Service Adviser was very thorough and helpful. I was there for less than an hour and the waiting area was excellent. More

Awesome place Beautiful environment, I love the knowledgeable staff and smooth service! Keep up the awesome work continue to keep customers updated and be the best Beautiful environment, I love the knowledgeable staff and smooth service! Keep up the awesome work continue to keep customers updated and be the best you can I expect nothing less from the best great job! More

Friendly, knowledable and fast service. We have our 2016 RAV-4 Hybrid serviced here and they have done a great job in regular service calls and while replacing the rear hatch struts while st We have our 2016 RAV-4 Hybrid serviced here and they have done a great job in regular service calls and while replacing the rear hatch struts while still under factory warranty. No cost to us and friendly, knowledgeable service. The customer waiting area also offers several atmosphere options. More

Fast and Excellent service I had 10k maintenance service and state inspection couple of days ago. It proceeded faster than I expected and reasonable price. Staffs were friendly I had 10k maintenance service and state inspection couple of days ago. It proceeded faster than I expected and reasonable price. Staffs were friendly and worked so hard. More

Customer Service Excellence I have taken my Tundra to this location for every service/repair necessary for the last 6 years. I am continually impressed with the top notch service I have taken my Tundra to this location for every service/repair necessary for the last 6 years. I am continually impressed with the top notch service and professionalism! More

Found/fixed this year dash rattle other dealers couldn't fix Brian Bess was wonderful to work with. He found and fixed my issue with super fast response. He got a part overnight and keep me abreast throughout t Brian Bess was wonderful to work with. He found and fixed my issue with super fast response. He got a part overnight and keep me abreast throughout the entire process. This was my first interaction with this dealer and I will now look to purchase my next Toyota here. More

Exceeded. all my expectations I purchased my 2018 Highlander in Mississippi, but I recently moved to the Raleigh area and needed a new location for regular maintenance. I decided o I purchased my 2018 Highlander in Mississippi, but I recently moved to the Raleigh area and needed a new location for regular maintenance. I decided on Hendrick Toyota in Apex and had my first service visit yesterday. It could not have gone better. The waiting area is comfortable, with complementary coffee and snacks. The Wi-Fi is fast and easily accessible. And the service did not take as long as I thought it would. But the best part of the experience was my service representative, Brian B. He met me at me at the car as soon as I arrived and handled all the paperwork promptly, efficiently, and pleasantly. He even helped me track down my extended maintenance service contract, which I had misplaced And he even recommended some great places to eat (very helpful for someone new to the area). I was more than pleased, and I highly recommend the service department at this dealership. More

Wonderful experience Recently I came in for a 30k maintenance as well as software update and Ms. Caitlin Lourie is professional and very helpful. Came in around 1 and done Recently I came in for a 30k maintenance as well as software update and Ms. Caitlin Lourie is professional and very helpful. Came in around 1 and done by 5. Wonderful experience! More

They do it right Have been going here for service for two years. Not one complaint during that time. I have found that it does not matter who you are working with, the Have been going here for service for two years. Not one complaint during that time. I have found that it does not matter who you are working with, they are well trained, polite and keep you informed of the status on your car's maintenance. More