Hendrick Toyota Apex

Finally I had complained about terrible screeching noise when wheel was turned when road was wet and I parked. It happened again last Sunday and fortunately I had complained about terrible screeching noise when wheel was turned when road was wet and I parked. It happened again last Sunday and fortunately I got Rick Sanchez who listened to me and understood my upset. He made arrangements to duplicate the wetness underneath the car and they discovered that the rotors needed to be machined did it and wetted car down again and everything checked out. Thank you Rick and glad that Hendrick's has someone like you who listened. More

It was very good. My experience with the service adviser was very good. They kept me informed and answered any questions that I had and my wait time was not long. My experience with the service adviser was very good. They kept me informed and answered any questions that I had and my wait time was not long. More

Corolla for a Couple of Newlyweds! As a recent college graduate and newly married man, the car buying experience was an impending trial I dreaded. Having assisted my parents in finding As a recent college graduate and newly married man, the car buying experience was an impending trial I dreaded. Having assisted my parents in finding their newest vehicle, Toyota of Apex's Dan Graham went above and beyond alleviating the dread of car buying I brought to the table. In fact, they got me into a reliable vehicle for a more than reasonable price. They provided the information I needed to make an informed car buying decision across the market with no pressure towards buying from them. I look forward to purchasing another vehicle from Dan Graham when my wife's car inevitably gives out! More

Great experience with sales person. Friendly, cordial. Through and up front. Not much haggling back and forth. Overall experience was better than usual. I experience with sales person. Friendly, cordial. Through and up front. Not much haggling back and forth. Overall experience was better than usual. I may recommend. More

New Tires I recently had four new Michelin tires installed at Hendrick Toyota in Apex and was very pleased with the deal, the assistant service manager, and the I recently had four new Michelin tires installed at Hendrick Toyota in Apex and was very pleased with the deal, the assistant service manager, and the quality of the install. They even provided me a loaner car which I will consider when it comes time to purchase my next car. More

10,000 service I scheduled the service for 5 pm and ended up being about 25 minutes late. They took me anyway and completed the oil change and tire rotation in less I scheduled the service for 5 pm and ended up being about 25 minutes late. They took me anyway and completed the oil change and tire rotation in less time than anticipated. I was glad to have that chore taken care of and will schedule my 15,000 mile check up on line as well. They do a great job. Thanks, More

Very good experience Did a very good job. Everyone is very friendly. Mr. Rick Sanchez Was very helpful with my service. Explained everything very well and helped me unders Did a very good job. Everyone is very friendly. Mr. Rick Sanchez Was very helpful with my service. Explained everything very well and helped me understand. More

Apex Toyota - an absolute gem of a dealership - total professionalism and tops in Customer Service! Excellent! If I buy another Toyota - which I probably will - - an absolute gem of a dealership - total professionalism and tops in Customer Service! Excellent! If I buy another Toyota - which I probably will - I will buy here at this fine dealership... Period. More

10,000 mile checkup. The dealer took care of the 10,000 mile checkup. The timeframe was reasonable for the work that was done. Brian was the service person who handled e The dealer took care of the 10,000 mile checkup. The timeframe was reasonable for the work that was done. Brian was the service person who handled everything. More

Good fast service I was a bit in a hurry due to my personal schedule. The service rep was very courteous and got the job done right and fast. I was impressed! I was a bit in a hurry due to my personal schedule. The service rep was very courteous and got the job done right and fast. I was impressed! More