Hendrick Toyota Apex
Apex, NC
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2,595 Reviews of Hendrick Toyota Apex
Recall and servicing Great customer service, very friendly and professional! I came in for simple servicing. My agent told me there were 3 recalls on my Camry they would l Great customer service, very friendly and professional! I came in for simple servicing. My agent told me there were 3 recalls on my Camry they would like to take care of. They gave me a free rental and fixed my car by the next morning. Very efficient! Thank you so much! More
Excellent service Thank you Brian for the quick and efficient service we were in and out in no time! Now we feel much safer since the airbag has been replaced. Thank you Brian for the quick and efficient service we were in and out in no time! Now we feel much safer since the airbag has been replaced. More
5K service Came in for 5 K service. Professional and polite staff (Mike) as usual. Quick and timely turn around for completion of service and car wash. Came in for 5 K service. Professional and polite staff (Mike) as usual. Quick and timely turn around for completion of service and car wash. More
Great car buying experience Traded in 2015 Camry for 2016 Camry I worked with Ryan Rhodes and Clair Olson they where both great and gave me the best deal I could have asked for t Traded in 2015 Camry for 2016 Camry I worked with Ryan Rhodes and Clair Olson they where both great and gave me the best deal I could have asked for they work great as a team and I will refer any friends and family that are looking for new and used cars More
Quick service Came back for reinspection and had car appraised in less than an hour. Several reps helped move process along quickly and smoothly. Wifi access was m Came back for reinspection and had car appraised in less than an hour. Several reps helped move process along quickly and smoothly. Wifi access was made easier to allow catching up on the web will waiting. More
Oil change and steering check The original appointment was for an oil change and we added on a check for a noise the steering was making. Excellent service by all. The original appointment was for an oil change and we added on a check for a noise the steering was making. Excellent service by all. More
Was very disappointed in time it took. Had made appointment a week in advance. Was told it would be 1hr& 15 mins. After2hrs&15 mins. Car was ready. My other previous service apps. Never too Had made appointment a week in advance. Was told it would be 1hr& 15 mins. After2hrs&15 mins. Car was ready. My other previous service apps. Never took that long. It was 30000 m app. For oil & tire rotation only. I do not have service writers name as he did not have receipt ready and said he would mail it to me. I did not leave Hendricks as satisfied as I have always been before. More
Service department My 2012 Prius was making a funny sound when the steering wheel was turned to the left and right. This scared me so I took it into the Hendrick Toyota My 2012 Prius was making a funny sound when the steering wheel was turned to the left and right. This scared me so I took it into the Hendrick Toyota service department. Al Gilmer assisted me. After the problem was identified, Al explained the findings as well as searched for options to help me with the cost to fix my vehicle. My confidence in this dealership gets better and better with each visit. Hendrick Toyota is awesome and the service department is stellar. I highly recommend this dealership for all your automotive needs. Flo joe- Apex More
Service Trip Paula was WONDERFUL to work with.....her attention to detail was GREAT. Will ask for her in the future when I have other maintenance activities for m Paula was WONDERFUL to work with.....her attention to detail was GREAT. Will ask for her in the future when I have other maintenance activities for my vehicle.. Thanks Paula - great meeting you! Welcome to NC! More
First visit and I'm very impressed with this dealership! Very organized and everything was well managed. The employees were professional, the building was impressive and the service department very clean and Very organized and everything was well managed. The employees were professional, the building was impressive and the service department very clean and well run. I was given an approximate time to complete the work and it was done promptly. I am glad to have found a good Toyota dealership, it was worth the drive from Benson. I was impressed overall. More