Hendrick Toyota Apex

Very professional I had front brakes installed on my 2009 Tacoma. They also advised me of other services that should be completed and performed minor repIairs at no ch I had front brakes installed on my 2009 Tacoma. They also advised me of other services that should be completed and performed minor repIairs at no charge. I had the additional services complete and added no additional time to the service as I waited at the dealership. I was able to work with free wifi and complimentary drinks and snacks. More

Excellent service I stopped at the dealer to check tire pressure. They found a slow leak and agreed to repair. Service rep schedules repairs and checked for recalls and I stopped at the dealer to check tire pressure. They found a slow leak and agreed to repair. Service rep schedules repairs and checked for recalls and services.. Cheerful and pleasant service and found coupons to reduce the bil for the repair! I could not believe he prompt friendly service as a "walk in" customer! Cpaa Foster was a perfect sample of excellent service! More

Easy Doing Business in Apex I recently brought in my 2015 Toyota Camry for the first 6-month maintenance check up. I was greeted by a friendly staff who quickly took my car and I recently brought in my 2015 Toyota Camry for the first 6-month maintenance check up. I was greeted by a friendly staff who quickly took my car and told me what to expect. They actually escorted me to the waiting room and offered a light breakfast. Since the waiting room was Wi-Fi connected, it was easy for me to use my personal computer to finish some outstanding projects on my to-do list. Before I knew it, the assistant service manager came to get me and told me that my car was ready. He told me to take my time and to see him at his desk when I was ready. The professionalism and courtesy that they showed me was outstanding. They presented me with a full description of the services that were performed, let me know what to do next, and shook my hand and wished me a good day. Doing business with Hendrick Toyota Scion of Apex, NC is a relaxing and pleasant experience. All the employees are customer focused and convey a complete level of confidence that makes a customer feel appreciated. More

40,000 mile service on my 2010 Toyota Prius Service on my car was performed while I waited in the launge. It was excellent and prompt service. It was done within the promised waiting time of one Service on my car was performed while I waited in the launge. It was excellent and prompt service. It was done within the promised waiting time of one hour. My car was received free diagnosis and wash. The sevice manager was very courtious. More

Excellent customer service I brought my 2014 Toyota FJ Cruiser in for scheduled maintenance. They were prompt receiving me, gave me the estimated wait time, and exceeded it! T I brought my 2014 Toyota FJ Cruiser in for scheduled maintenance. They were prompt receiving me, gave me the estimated wait time, and exceeded it! They are always courteous and accommodating. Thank you, Hendrick Toyota Scion Apex! More

excellent service, realistic and helpful advice They are always timely and efficient, excellent service with realistic expectations for car owners, helpful I maintaining my older Sienna , don't expe They are always timely and efficient, excellent service with realistic expectations for car owners, helpful I maintaining my older Sienna , don't expect you to replace entire van mechanics each visit More

5000 checkup was A-OK I was only there for my 5000 mile checkup but the staff was courteous and professional. The only negative is they forgot to reset my maintenance warn I was only there for my 5000 mile checkup but the staff was courteous and professional. The only negative is they forgot to reset my maintenance warning but quickly rectified that once I brought it to their attention. The car wash is a nice added perk. More

Great sales but terrible post-sales service I arrived at 7 a.m. as my appointed time for oil change/tire rotation and waited for 10 minutes before my assigned advisor came to talk to me. They I arrived at 7 a.m. as my appointed time for oil change/tire rotation and waited for 10 minutes before my assigned advisor came to talk to me. They then assigned me to another advisor because the first advisor was busy. While I was waiting, they sent the third advisor because the second advisor felt ill. I finally got my car back at 8:40 a.m. as I was promised to have it done at 8 - 8:10 a.m. This is not the first time I have bad post-sales experience with this dealer. They have great sales representatives but several of their service advisors seem not to enjoy their jobs and do not have engineering concepts. More

good service They provided very good service to me... I recommend this to a friend...I have free service till my car with me. Even if it is free service they treat They provided very good service to me... I recommend this to a friend...I have free service till my car with me. Even if it is free service they treat me well. More

Thank you Brian for an amazing experience once again.. I just want to say that "I Just Love this Dealership and I Just Love these Guys"! Since I purchased my Scion and brought my car in for service, ever I just want to say that "I Just Love this Dealership and I Just Love these Guys"! Since I purchased my Scion and brought my car in for service, every experience has been more than wonderful... Everyone that works here has been amazing. I have always gotten fast service that more than exceeded my expectations. Thank you everyone and Thank you Brian....I Love you all. Anne and her mom More