
Hendrick Toyota Apex
Apex, NC
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3,237 Reviews of Hendrick Toyota Apex
Maintence Excellent service, in and out in no time. Friendly and knowledgeable. Waiting area clean and nice with amenities. I liked the separation for families Excellent service, in and out in no time. Friendly and knowledgeable. Waiting area clean and nice with amenities. I liked the separation for families with children and the quieter area for others More
Excellent service I am always pleased with the service I receive at Hendrick Toyota. They get you in and out efficiently and provide great customer service every time. I am always pleased with the service I receive at Hendrick Toyota. They get you in and out efficiently and provide great customer service every time. More
Service was prompt I checked-in at 4:15 and it’s done around 5:30. It’s great. The stuff are friendly and professional. Explained everything clearly I checked-in at 4:15 and it’s done around 5:30. It’s great. The stuff are friendly and professional. Explained everything clearly More
Great Customer Service! My service advisor Alyss was great! She explained the tire thread level to me and recommended what tires she thought would best fit my vehicle. She an My service advisor Alyss was great! She explained the tire thread level to me and recommended what tires she thought would best fit my vehicle. She answered all of my concerns and was very professional throughout my service time. I always will choose Hendrick Toyota of Apex as my number 1 dealer. Thank you! More
Overcharged and total inaccurate information Make sure you get EVERYTHING in writing, they lie to you and do not allow you to speak with the same person twice. They change the verbal quote they Make sure you get EVERYTHING in writing, they lie to you and do not allow you to speak with the same person twice. They change the verbal quote they give you, they change the schedule time and take advantage of you anyway they can. It's unfortunate you can not trust the dealership, I just hope their work stands up over time. Make sure you have a lot of time and money both before you have your car serviced here More
Great service. Great service delivered in a timely manner. Service technician very helpful. Nice to have coffee and water and a quiet waiting room. Pleasant experi Great service delivered in a timely manner. Service technician very helpful. Nice to have coffee and water and a quiet waiting room. Pleasant experience to have. More
45,000 mile service Took my 2016 4Runner in for 45,000 mile service.My service manager was Christopher Green he arranged for a recall on my 4Runner to be corrected .Chris Took my 2016 4Runner in for 45,000 mile service.My service manager was Christopher Green he arranged for a recall on my 4Runner to be corrected .Christopher kept me informed of the time it would take.It was a pleasure dealing with him. More
Quick service. Although my service manager's name escapes me for the moment. The young gentleman was honest and helpful. He was eager to assist me with the questio Although my service manager's name escapes me for the moment. The young gentleman was honest and helpful. He was eager to assist me with the questions I had about my vehicle. More
service on April 26, 2019-35000 mile checkup/inspection I have always gotten superior service at Hendrick Toyota in Apex! On my last visit Joad Turnquest was my service manager and he was very helpful in e I have always gotten superior service at Hendrick Toyota in Apex! On my last visit Joad Turnquest was my service manager and he was very helpful in explaining everything to me and keeping me informed about the service that was needed. I would not take my car to any other automotive service! More
Towed Vehicle Excellent service by Brian Dean. He advised towed vehicles are a priority and the Hendricks team performed as promised. You will be pleased with the Excellent service by Brian Dean. He advised towed vehicles are a priority and the Hendricks team performed as promised. You will be pleased with their service. More