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Hendrick Toyota Apex

Apex, NC

5.0
3,236 Reviews

1210 Laura Village Road

Apex, NC

27523

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3,237 Reviews of Hendrick Toyota Apex

May 22, 2019

Maintence Excellent service, in and out in no time. Friendly and knowledgeable. Waiting area clean and nice with amenities. I liked the separation for families More

by pabrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Flick
May 23, 2019 -

Hendrick Toyota Apex responded

Pabrown, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 21, 2019

Excellent service I am always pleased with the service I receive at Hendrick Toyota. They get you in and out efficiently and provide great customer service every time. More

by Betty W Blalock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 23, 2019 -

Hendrick Toyota Apex responded

Betty W Blalock, thank you for sharing your positive experience!

May 19, 2019

Service was prompt I checked-in at 4:15 and it’s done around 5:30. It’s great. The stuff are friendly and professional. Explained everything clearly More

by Simon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
May 21, 2019 -

Hendrick Toyota Apex responded

Simon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex.

May 15, 2019

Great Customer Service! My service advisor Alyss was great! She explained the tire thread level to me and recommended what tires she thought would best fit my vehicle. She an More

by Norell32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyss Ennis
May 17, 2019 -

Hendrick Toyota Apex responded

Norell32, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Toyota Apex

May 15, 2019

Overcharged and total inaccurate information Make sure you get EVERYTHING in writing, they lie to you and do not allow you to speak with the same person twice. They change the verbal quote they More

by Kay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle, Jeremy, Mark
May 21, 2019 -

Hendrick Toyota Apex responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

May 14, 2019

Great service. Great service delivered in a timely manner. Service technician very helpful. Nice to have coffee and water and a quiet waiting room. Pleasant experi More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson
May 15, 2019 -

Hendrick Toyota Apex responded

Jane, we are so happy to read such a great review about Hendrick Toyota Apex!

May 01, 2019

45,000 mile service Took my 2016 4Runner in for 45,000 mile service.My service manager was Christopher Green he arranged for a recall on my 4Runner to be corrected .Chris More

by Ranpad65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Green
May 03, 2019 -

Hendrick Toyota Apex responded

Ranpad65, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Apex!

May 01, 2019

Quick service. Although my service manager's name escapes me for the moment. The young gentleman was honest and helpful. He was eager to assist me with the questio More

by skucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget, the young man's name
May 03, 2019 -

Hendrick Toyota Apex responded

Skucker, we are very happy we could provide you with a positive experience!

April 29, 2019

service on April 26, 2019-35000 mile checkup/inspection I have always gotten superior service at Hendrick Toyota in Apex! On my last visit Joad Turnquest was my service manager and he was very helpful in e More

by BJ 9237
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joad Turnquest
May 01, 2019 -

Hendrick Toyota Apex responded

Bj 9237, we are so happy to read such a great review about Hendrick Toyota Apex!

April 28, 2019

Towed Vehicle Excellent service by Brian Dean. He advised towed vehicles are a priority and the Hendricks team performed as promised. You will be pleased with the More

by Apex2019!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dean
May 01, 2019 -

Hendrick Toyota Apex responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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