
Hendrick Toyota Apex
Apex, NC
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3,238 Reviews of Hendrick Toyota Apex
Good honest service Hendricks has treated me so well over the years-often telling me I didn’t need work I was willing to pay for. This time I needed some extra things I h Hendricks has treated me so well over the years-often telling me I didn’t need work I was willing to pay for. This time I needed some extra things I hadn’t anticipated. They have so much good capital with me I authorized it without hesitation. They do more than take good care of my car-they take good care of my family! More
Oil Change and Tire Rotation I worked with service manager for many years. He has been straight forward and makes recommendations. I am not easily moved and I like them. I worked with service manager for many years. He has been straight forward and makes recommendations. I am not easily moved and I like them. More
Transmission check I called Toyota to see if I could have my transmission checked. Kyle assisted me when I called. He was very knowledgeable and made me feel like I wa I called Toyota to see if I could have my transmission checked. Kyle assisted me when I called. He was very knowledgeable and made me feel like I wasn't going to be taken advantage of. When he called me back to give me the news (good news) he did kindly tell me there was a few fluids that should be looked at. I will be back for maintenance! More
6 months service after purchase My husband and I are very satisfied with the service of our Toyota . Don who took the car information was very nice and very professional. Even thou My husband and I are very satisfied with the service of our Toyota . Don who took the car information was very nice and very professional. Even though we're worried that we came a little bit late because we lost our direction, he told us not to to worry. He even kept his promise of the service finishing in an hour!! . To top it, we had the car washed. I will from now on recommend Hendricks to friends and family for their car needs More
40,000 mile service It is always a pleasant experience to go there for service. Caitlin meets me at my appointed time and communicates with me through the process. I rece It is always a pleasant experience to go there for service. Caitlin meets me at my appointed time and communicates with me through the process. I receive reminders via email and text when it's time for my service which is helpful for me.. Everybody is efficient and friendly and I love the free lifetime car washes. More
Service department Had an appointment to have my Rav4 serviced, and was in and out in no time. The service advisor was amazing and helpful. Looking forward to dealing wi Had an appointment to have my Rav4 serviced, and was in and out in no time. The service advisor was amazing and helpful. Looking forward to dealing with them again. More
service visit Scheduling was easy with an appointment that was convenient for my schedule & without delay, Service rep was friendly, response was quick as soon as Scheduling was easy with an appointment that was convenient for my schedule & without delay, Service rep was friendly, response was quick as soon as I pulled into the dealership & they were finished changing my oil, rotating my tires, etc within 30 min of my arrival!. Waiting area was comfortable & free beverage was very nice. A most surprisingly, pleasant experience. More
Prices are competitive and service reps are always awesome I recently had to take my truck in for some recall repairs and for an oil change. Service is always exceptional, the waiting area has free coffee and I recently had to take my truck in for some recall repairs and for an oil change. Service is always exceptional, the waiting area has free coffee and wifi and the staff is always very friendly I also find their prices to be very competitive. I had my battery replaced and it was $50 cheaper than a comparable battery at auto parts stores. I really have no reason to go anywhere else. More
Always easy and great service One of the best dealerships I have ever gotten a car from. For the past 5 years they have always provided great and friendly service. One of the best dealerships I have ever gotten a car from. For the past 5 years they have always provided great and friendly service. More
Service visit and follow up visit for tire issue. I had my 2013 Prius V in for its 115,000 service, under my new service plan, and it went well. Unfortunately within hours of the visit one of my tire I had my 2013 Prius V in for its 115,000 service, under my new service plan, and it went well. Unfortunately within hours of the visit one of my tires started going flat. Since I had a tire rotation, I was concerned that the two were related. I followed up the next day with the dealer and even though there was no way to be sure the problem was related to the service, they repaired the tire at no charge. I consider this excellent service, and it will help build my loyalty to Hendricks Toyota when considering future purchases and service. Thanks! More