Hendrick Toyota Apex
Apex, NC
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2,781 Reviews of Hendrick Toyota Apex
Brian review 10/10 - great service experience - would recommend for sure. All things as expected with no surprises also on time with clear expectations set so n 10/10 - great service experience - would recommend for sure. All things as expected with no surprises also on time with clear expectations set so no issues More
Hendrick Toyota Scion Apex is indeed the well oiled machine! From the time we arrived, we were treated with utmost professionalism by our sales staff Raul Amacker and the manager Terry. We were provided with cho From the time we arrived, we were treated with utmost professionalism by our sales staff Raul Amacker and the manager Terry. We were provided with choices and information to help us make the best informed decision for our needs without the typical pressure from the stereotypical "used car salesman" pitch. Once we made the decision, the process of paperwork was quick and finely tuned right down to the financials with Brian Blum. Thank you all for making the experience a pleasure. We will be doing business with you again in the future. More
Service oil change Very quick and organized. They also fixed my punctured tires. Brian was very friendly and helpful. The waiting area was good and had internet, which i Very quick and organized. They also fixed my punctured tires. Brian was very friendly and helpful. The waiting area was good and had internet, which is great. More
Toyota service Mr. MacQueen was very helpful. This was the first appointment for a new car purchased from this dealership. The process was efficient and communicat Mr. MacQueen was very helpful. This was the first appointment for a new car purchased from this dealership. The process was efficient and communications were appropriate. More
Finally I had complained about terrible screeching noise when wheel was turned when road was wet and I parked. It happened again last Sunday and fortunately I had complained about terrible screeching noise when wheel was turned when road was wet and I parked. It happened again last Sunday and fortunately I got Rick Sanchez who listened to me and understood my upset. He made arrangements to duplicate the wetness underneath the car and they discovered that the rotors needed to be machined did it and wetted car down again and everything checked out. Thank you Rick and glad that Hendrick's has someone like you who listened. More
It was very good. My experience with the service adviser was very good. They kept me informed and answered any questions that I had and my wait time was not long. My experience with the service adviser was very good. They kept me informed and answered any questions that I had and my wait time was not long. More
Corolla for a Couple of Newlyweds! As a recent college graduate and newly married man, the car buying experience was an impending trial I dreaded. Having assisted my parents in finding As a recent college graduate and newly married man, the car buying experience was an impending trial I dreaded. Having assisted my parents in finding their newest vehicle, Toyota of Apex's Dan Graham went above and beyond alleviating the dread of car buying I brought to the table. In fact, they got me into a reliable vehicle for a more than reasonable price. They provided the information I needed to make an informed car buying decision across the market with no pressure towards buying from them. I look forward to purchasing another vehicle from Dan Graham when my wife's car inevitably gives out! More
Great experience with sales person. Friendly, cordial. Through and up front. Not much haggling back and forth. Overall experience was better than usual. I experience with sales person. Friendly, cordial. Through and up front. Not much haggling back and forth. Overall experience was better than usual. I may recommend. More
New Tires I recently had four new Michelin tires installed at Hendrick Toyota in Apex and was very pleased with the deal, the assistant service manager, and the I recently had four new Michelin tires installed at Hendrick Toyota in Apex and was very pleased with the deal, the assistant service manager, and the quality of the install. They even provided me a loaner car which I will consider when it comes time to purchase my next car. More
10,000 service I scheduled the service for 5 pm and ended up being about 25 minutes late. They took me anyway and completed the oil change and tire rotation in less I scheduled the service for 5 pm and ended up being about 25 minutes late. They took me anyway and completed the oil change and tire rotation in less time than anticipated. I was glad to have that chore taken care of and will schedule my 15,000 mile check up on line as well. They do a great job. Thanks, More