Hendrick Toyota Apex

Efficient and Thorough To date, I have only had efficient, professional service at Hendrick Toyoto in Apex. I have been taken care of within minutes both for required maint To date, I have only had efficient, professional service at Hendrick Toyoto in Apex. I have been taken care of within minutes both for required maintenance and complimentary car wash. I have been advised quite correctly on all occasions as to the amount of time the service will take. I am a senior citizen and each time I have been treated with the utmost respect as a customer and I appreciate that very much. Many of the young folks will actually smile. Thank you and please keep up the good work. BV Chapel Hill More

As Easy As Can Be Bought a Highlander last weekend. Smooth and positive experience. We all know purchasing a car is not exactly fun and takes a bit of time. We still sp Bought a Highlander last weekend. Smooth and positive experience. We all know purchasing a car is not exactly fun and takes a bit of time. We still spent several hours, as expected, but it was easy and straight forward. Thomas Wood was great to work with. He was kind and honest. We had done our research ahead of time and knew what we wanted. He walked us through the process and gave us a fair deal. I would highly recommend Thomas. He made the experience better than anticipated. More

Fast and good service Great service faster than expected good personal I will return anytime offer a free car wash and take care of you while you there waiting Great service faster than expected good personal I will return anytime offer a free car wash and take care of you while you there waiting More

Great service! I'm on my second lease from Hendrick so I always go to their service department. This week they were so speedy that I was shocked when they called to I'm on my second lease from Hendrick so I always go to their service department. This week they were so speedy that I was shocked when they called to tell me my car was ready! More

Worst sales people We have been going to this dealership for the past 5 years for service. Also bought couple of cars from their sales department. Their service departme We have been going to this dealership for the past 5 years for service. Also bought couple of cars from their sales department. Their service department is excellent. People are extremely nice and honest and do not push you to get any extra service items. On the other hand, our first car buying experience from their sales was good. However, we had an awful experience when we bought our second car recently. They didn't let us walk out during our first meeting and pushed us into making a deal. They didn't have the exact vehicle to show us all the features, so they walked us through all the features on the computer. We trusted them as we have had good experience with this dealership and other Toyota dealerships in general. The price we paid was not that great but we agreed as it was brand new model. In the end, when we got the vehicle and after driving it next day, we found out one of the main feature that made us decide to buy this car which they showed during our the first sales meeting and was promised as standard was not there. We tried to contact the salesmen but they were not willing to help rectify the situation and even gave little impolite response. We tried to contact the branch sales manager and left voicemails and sent emails but didn't receive any response at all even as a courtesy. Highly recommend for their service department but NEVER go to this dealership for buying cars. More

Great Service My Service Rep, Amber, was very helpful. She seemed very knowledgeable and was able to get my repairs and oil change done quickly and for a very reas My Service Rep, Amber, was very helpful. She seemed very knowledgeable and was able to get my repairs and oil change done quickly and for a very reasonable price thanks to her due diligence to find me the best available deal. Definitely plan an being a repeat customer for as long as I own a Toyota. More

Quick and easy This was my first car purchasing experience and the process was very easy. They located the exact car I wanted from another dealer and when it arrived This was my first car purchasing experience and the process was very easy. They located the exact car I wanted from another dealer and when it arrived I was in and out of the dealership in a couple hours. More

great experience Service manger was friendly and knowledgable. great price and finish work on time. overall, I am impressed by service manage Ms. Katelynn Kennington Service manger was friendly and knowledgable. great price and finish work on time. overall, I am impressed by service manage Ms. Katelynn Kennington with service. More

Excellence Servcie Service tech clearly explained the work that was needed, pricing, and length of service. Friendly and very professional service. Keep me informed abou Service tech clearly explained the work that was needed, pricing, and length of service. Friendly and very professional service. Keep me informed about progress of work. More

Happy customer The sales man went above and beyond to win my business and I was very impressed by his proffessionalism, friendliness, and timeliness. All my question The sales man went above and beyond to win my business and I was very impressed by his proffessionalism, friendliness, and timeliness. All my questions were answered. More