Hendrick Toyota Apex

"Very professional from start to finish!" From my first phone call to Branden Shatto in the service dept to the completion of my Corolla recall repair, everything was very top notch. I was ver From my first phone call to Branden Shatto in the service dept to the completion of my Corolla recall repair, everything was very top notch. I was very impressed with the follow through and sincerity of his several emails dealing with my concerns. My entire experience was absolutley a 5 star experience! Thank you, Branden. More

Great Service Great service. Fast, reliable, kind and friendly. My initial waiting time was 3 hours but finished in 1 hour. Paula helped me a lot to have a great ex Great service. Fast, reliable, kind and friendly. My initial waiting time was 3 hours but finished in 1 hour. Paula helped me a lot to have a great experience in Hendrick Toyota Scion Apex. More

Top notch service! Great service! I wish I'd bought my car from Hendrick Toyota of Apex! I will definitely go there for the next car! My service representative was espec Great service! I wish I'd bought my car from Hendrick Toyota of Apex! I will definitely go there for the next car! My service representative was especially helpful. More

Long term owner--2007 Camry SE When I moved to Cary, NC in 2009, I started using Hendrick Toyota to keep my 2007 Camry SE serviced every 5000 miles. They are the best auto service When I moved to Cary, NC in 2009, I started using Hendrick Toyota to keep my 2007 Camry SE serviced every 5000 miles. They are the best auto service group I have ever dealt with. I'm 67 years young and hold my cars for long periods of time. We have a deal--they'll make sure mine hits 250,000. It's 145,000 miles now. I'm looking forward to more years of great service and confidence in their ability to take care of me by taking care of my car. More

Service Always have a really great experience when come get my car serviced here. When I called the lady first said it would only be about 45 minutes so I too Always have a really great experience when come get my car serviced here. When I called the lady first said it would only be about 45 minutes so I took my car in but when I got there it was actually 2-3 hour wait so mike went ahead and gave me a free rent a car so I could move on with my day!! Great experience and great costumer service! More

Regarding loan processing not fare simply they will cheat Hi My self Nagaswetha We had very bad experience in Hendrick Toyota Apex showroom. We bought CAMRY SE 2016 model. Before taking itself we told the c Hi My self Nagaswetha We had very bad experience in Hendrick Toyota Apex showroom. We bought CAMRY SE 2016 model. Before taking itself we told the credit score is 730. Sales representative Matthew Trexler and his manager said 3.5% APR is will be applicable on that credit score. But we were interested to go with DCU. unfortunately I didnt get approval because I dont have driving license. Now Manager and Sales represent Mathhew Trexler is telling 6% APR. If you are buying form this showroom be careful. Ask them write on paper all the promised ones. We realized that we came to wrong place. More

20k service on Highlander Overall, they did a good job on the service. Being a stickler for detail, I noticed when I checked tire pressures with a digital gage the next day, a Overall, they did a good job on the service. Being a stickler for detail, I noticed when I checked tire pressures with a digital gage the next day, after a night for the tires to cool down, (rotation was part of the 20k service) one tire was 1.5 psi lower than the others. Probably not a big deal but perhaps indicates "hurrying" to get the job done and makes you question if they really check everything. For example, I was told they topped off the washer fluid, but I know it was full when I took the car in. So, yes it was topped off, but they didn't do it. They did give me some suggestions on what to try on the Homelink that we have had some issues with it not always opening the garage doors (we carry the remote in the car just in case now.). More

Car detailing/14 point checkup/recall services I scheduled my car for complete detailing last Monday, and was welcomed with a smile by Tom, who escorted me inside to meet Paula. Paula explained in I scheduled my car for complete detailing last Monday, and was welcomed with a smile by Tom, who escorted me inside to meet Paula. Paula explained in detail what services would be provided, including the recall service plus checking the vents to see if I needed to replace the inside filters. She then arranged the shuttle to bring me home. I keep returning to Hendrick Toyota because I am graciously greeted and treated like a 'real' person, instead of some little old lady who knows nothing about her car. Admittedly, I do no understand a lot of the mechanical jargon, but your employees treat me with respect and courtesy, in addition to smiles, never hurried and I appreciate it. I would rate my experience last Monday, Sept. 14 as a 10. I will say that the odor inside the car (I'm assuming from the chemicals used to clean the upholstery) was off-putting to me the day I picked up my car. However, in two days it had dissipated. I love my car and believe in taking good care of it. Thanks to you and your staff for helping me in that endeavor. More

Very professional service I've used Toyota of Apex for a number of years and have found the experience consistently professional and reasonable. Not the cheapest place you go, I've used Toyota of Apex for a number of years and have found the experience consistently professional and reasonable. Not the cheapest place you go, but the quality of work is very good and I've found the staff to fully stand behind their work. Also, the detailing service they have is consistently very good, as good or better than most places I've been to in the Triangle. More

Service Dept. Rocks In January we bought 2 new cars and this was our 2 services for our cars. Its such and awesome place. Your service people go beyond the call of duty.. In January we bought 2 new cars and this was our 2 services for our cars. Its such and awesome place. Your service people go beyond the call of duty.. Also your the facility is always so clean . Just love it. More