Hendrick Toyota Apex

Easy scheduling, excellent customer service From start to finish an excellent experience. Easy appointment scheduling, reminders. Greeted upon arrival, clear explanations about services and wh From start to finish an excellent experience. Easy appointment scheduling, reminders. Greeted upon arrival, clear explanations about services and what to expect. Nice waiting room. Good coffee! More

Excellent Services We've purchased 3 Toyota vehicles here in the last 8 years. The experiences are pleasant to say the least. We also have had our vehicles maintained at We've purchased 3 Toyota vehicles here in the last 8 years. The experiences are pleasant to say the least. We also have had our vehicles maintained at this dealer as well. Their services are second to none. I am happy with this dealer. More

Outstanding service..! My recent visit to Hendrick Toyota of Apex was absolutely outstanding. The service has always been excellent, and the staff is extremely knowledgeabl My recent visit to Hendrick Toyota of Apex was absolutely outstanding. The service has always been excellent, and the staff is extremely knowledgeable and helpful. More

Excellent service Just went in for my first service for my new Corolla. They communicated with me throughout the process - came in twice to check with me on things - a Just went in for my first service for my new Corolla. They communicated with me throughout the process - came in twice to check with me on things - and they finished on time. I will return for future service. More

Great new vehicle purchase experience! I recently purchased a new Highlander at Hendrick Toyota of Apex. Working with saleperson Keval Bhuva, was the best. I already knew what features I wa I recently purchased a new Highlander at Hendrick Toyota of Apex. Working with saleperson Keval Bhuva, was the best. I already knew what features I wanted on the Highlander before I arrived at the dealship and after telling Keval what I was looking for he goes out on the lot and brings up the vehicle. Keval then begins to tell my wife and I all about the vehicle and all it features. Wow this man knows his Toyota’s! We took a test drive and arrived back at the dealship to begin the much dreaded price negotiations as we where trading in our current Toyota. Keval made this a much easier process than I’ve expierenced on previous vehicle purchases. I did shop at other Toyota dealships in the area but I’m glad we chose Hendrick Toyota of Apex and had the oppurtunity to work with Keval! More

OUTSTANDING Since purchasing my Prius in 2012 from Hendricks Toyota, I have had it serviced only at Hendricks. The service people, mechanics and other personnel Since purchasing my Prius in 2012 from Hendricks Toyota, I have had it serviced only at Hendricks. The service people, mechanics and other personnel are all well trained,courteous and HONEST. There has never, in the 6 years I have my Prius, been any major problems,need for replacements or major repairs and the service is always on time and delivered when promised. Why would I purchase another Prius (when the comes comes) from any other Toyota dealer.?And free lifetime carwashes too!!!! I am a Hendricks Toyota customer for life. More

Outstanding Service We just had our 10,000 mile free service at Toyota in Apex. I wanted to give a big Thumbs Up to Brian Nedham, the service guy. After checking us in, We just had our 10,000 mile free service at Toyota in Apex. I wanted to give a big Thumbs Up to Brian Nedham, the service guy. After checking us in, he spent a good deal of time getting my text messaging system set up. He was extremely patient in helping me though we had problems with my phone! Not only do I love my new Hilander, we have been extremely pleased with the customer service and maintenance service here. The atmosphere is friendly with several folks checking on us while we looked around show room and enjoyed the clean waiting area and complimentary snacks. This is our 5th new toyota vehicle and first purchase at Apex. We are very grateful to Dan Graham and all the folks we have met. It is well worth the drive to their location! More

Vehicle booked in for 10,000 mile service and inspection. I took car into service centre for a 10,000 mile service and yearly inspection for a 10.25 am appointment.Hendrick were very good at sending appointme I took car into service centre for a 10,000 mile service and yearly inspection for a 10.25 am appointment.Hendrick were very good at sending appointment reminders either by email or phone. Arrived about 15 minutes early and car was taken in straight away in a professional + efficient manner.Was offered courtesy car wash to remove salt which I accepted and was then told estimated time when work on the car would be finished.Staff were all very pleasant and communicative. Waiting facilities were comfortable and well equipped. Pleased to say that work was carried out within the time stated and I was on my way home sooner than expected. So very happy to recommend Hendrick Toyota. More

Awesome service Only place I will ever go to. Great service and people to deal with. Contacted me with issues and had them handled. Love Toyota of Apex Only place I will ever go to. Great service and people to deal with. Contacted me with issues and had them handled. Love Toyota of Apex More

New Car Buying Experience The negotiation with the sales agents is a total waste of time. The agent may commit something only to be retracted after they talk to the finance peo The negotiation with the sales agents is a total waste of time. The agent may commit something only to be retracted after they talk to the finance people. As a customer service the dealership does not honor the word of their own sales agents. More