Hendrick Toyota Apex

Very efficient service My service rep, Joad, was very professional and extremely pleasant to deal with. I also met with Brittany to discuss possible trade in value of my ve My service rep, Joad, was very professional and extremely pleasant to deal with. I also met with Brittany to discuss possible trade in value of my vehicle. Pleasant and absolutely no pressure. More

Excellent! Great! Wonderful! I have always stayed away from dealerships for any work but warranty. Toyota and Hendrick's are the exception. They do great work and are not crooks l I have always stayed away from dealerships for any work but warranty. Toyota and Hendrick's are the exception. They do great work and are not crooks like most dealerships. I worked in the automotive industry for 32 years. I should know!!! More

Oil change Everything was great EXCEPT the length of time I had to wait for an oil change. I waited almost 2 hours for a scheduled oil change. That definitely Everything was great EXCEPT the length of time I had to wait for an oil change. I waited almost 2 hours for a scheduled oil change. That definitely needs improvement! More

Hendrick Toyota Apex does a great job! Dan Johnson our Service Agent is very helpful, very nice & very knowledgeable! We had 2 recalls, oil change & tires rotated & the car was finished so Dan Johnson our Service Agent is very helpful, very nice & very knowledgeable! We had 2 recalls, oil change & tires rotated & the car was finished sooner then we expected! More

Out of Town Oil Change I had the privilege of getting my oil changed on 12-29-2016 at Rick Hendricks Toyota at Apex. I was immediately greeted by a car specialist. They chan I had the privilege of getting my oil changed on 12-29-2016 at Rick Hendricks Toyota at Apex. I was immediately greeted by a car specialist. They changed my oil and gave me a complimentary car ash in about an hour. Great job guys! Patty Cherry More

Recall Service I had scheduled a recall service on my Toyota Tacoma. I arrived at 7 am and was promptly pulled into the garage and greeted by my service rep. Everyth I had scheduled a recall service on my Toyota Tacoma. I arrived at 7 am and was promptly pulled into the garage and greeted by my service rep. Everything seemed well organized and everyone was very courteous. I also noticed that they were prepared and well equipped to take me where ever I needed to go and to my surprise when my vehicle was done asked if I need someone to pick me up to bring me back to the dealership. Check out was simple and Mathew was great to work with. We also discussed recommended services but with no pressure to buy. I do plan on purchasing tires. The price is reasonable and positive service will always bring me back to a business. More

Always Good Srevice Went in for 95,000 mile maintenance. As always , really good service. Adrian Richardson was my Service Agent. Really nice & helpful. Checked on me dur Went in for 95,000 mile maintenance. As always , really good service. Adrian Richardson was my Service Agent. Really nice & helpful. Checked on me during service. Explained what needed to be done. Even walked me to my car when finished. Really impressed with this young man. More

Excellent service as always I depend on Hendrick to keep my car in top shape! Their recommendations for service are practical and beneficial, not excessive. Grateful for their I depend on Hendrick to keep my car in top shape! Their recommendations for service are practical and beneficial, not excessive. Grateful for their help and excellent work! The Hendrick Toyota name means quality work and excellent customer service More

Highly Intelligent and Gracious Service A bright and impressive young man named Brandon helped my husband and I get our 90k service done. He listened to all our issues and not only made sure A bright and impressive young man named Brandon helped my husband and I get our 90k service done. He listened to all our issues and not only made sure to address and resolve them all, but went out of his way making extra effort and taking extra time to get us the best deal saving us $150. He also saved us an extra trip to the dealership by including in all the recall work the car needed. He was very knowledgeable about the workings of our car and was able to explain clearly what was going on in detail, we were not surprised to find out he had previously been a service tech. Polite, helpful, and ultra efficient, the most exceptional service experience anywhere, ever. More

Terrific Staff I recently had both of my vehicles serviced at Hendrick Toyota of Apex and was totally blown away by the amazing service. A big shout-out to Brian Mar I recently had both of my vehicles serviced at Hendrick Toyota of Apex and was totally blown away by the amazing service. A big shout-out to Brian Marshall in the Service Department for all of his help. He is the most courteous and professional service member I have ever worked with in my life. Keep up the good work! More