Hendrick Toyota Apex

Super service First time buyer of Toyota and first time with Hendrick Toyota of Apex. First service appointment was yesterday, 5K service. Excellent all around. First time buyer of Toyota and first time with Hendrick Toyota of Apex. First service appointment was yesterday, 5K service. Excellent all around. John Desmond was our advisor and he made what is usually a not very pleasant experience very good. Was clear on timing, his availability, expectations. Would recommend these folks and John to all my friends. More

sevice John Desmond was very professional and helpful. I appreciate the service department at Hendrick Toyota. They do their jobs very competently and friend John Desmond was very professional and helpful. I appreciate the service department at Hendrick Toyota. They do their jobs very competently and friendly. sincerely rcw More

Very professional I had front brakes installed on my 2009 Tacoma. They also advised me of other services that should be completed and performed minor repIairs at no ch I had front brakes installed on my 2009 Tacoma. They also advised me of other services that should be completed and performed minor repIairs at no charge. I had the additional services complete and added no additional time to the service as I waited at the dealership. I was able to work with free wifi and complimentary drinks and snacks. More

35K mile service Very prompt as usual. Very courteous. Very nice waiting area with free coffee and free wifi. Moved car out of garage area when done so easy to pick Very prompt as usual. Very courteous. Very nice waiting area with free coffee and free wifi. Moved car out of garage area when done so easy to pick-up. More

Excellent service I stopped at the dealer to check tire pressure. They found a slow leak and agreed to repair. Service rep schedules repairs and checked for recalls and I stopped at the dealer to check tire pressure. They found a slow leak and agreed to repair. Service rep schedules repairs and checked for recalls and services.. Cheerful and pleasant service and found coupons to reduce the bil for the repair! I could not believe he prompt friendly service as a "walk in" customer! Cpaa Foster was a perfect sample of excellent service! More

Easy Doing Business in Apex I recently brought in my 2015 Toyota Camry for the first 6-month maintenance check up. I was greeted by a friendly staff who quickly took my car and I recently brought in my 2015 Toyota Camry for the first 6-month maintenance check up. I was greeted by a friendly staff who quickly took my car and told me what to expect. They actually escorted me to the waiting room and offered a light breakfast. Since the waiting room was Wi-Fi connected, it was easy for me to use my personal computer to finish some outstanding projects on my to-do list. Before I knew it, the assistant service manager came to get me and told me that my car was ready. He told me to take my time and to see him at his desk when I was ready. The professionalism and courtesy that they showed me was outstanding. They presented me with a full description of the services that were performed, let me know what to do next, and shook my hand and wished me a good day. Doing business with Hendrick Toyota Scion of Apex, NC is a relaxing and pleasant experience. All the employees are customer focused and convey a complete level of confidence that makes a customer feel appreciated. More

40,000 mile service on my 2010 Toyota Prius Service on my car was performed while I waited in the launge. It was excellent and prompt service. It was done within the promised waiting time of one Service on my car was performed while I waited in the launge. It was excellent and prompt service. It was done within the promised waiting time of one hour. My car was received free diagnosis and wash. The sevice manager was very courtious. More

Excellent customer service I brought my 2014 Toyota FJ Cruiser in for scheduled maintenance. They were prompt receiving me, gave me the estimated wait time, and exceeded it! T I brought my 2014 Toyota FJ Cruiser in for scheduled maintenance. They were prompt receiving me, gave me the estimated wait time, and exceeded it! They are always courteous and accommodating. Thank you, Hendrick Toyota Scion Apex! More

excellent service, realistic and helpful advice They are always timely and efficient, excellent service with realistic expectations for car owners, helpful I maintaining my older Sienna , don't expe They are always timely and efficient, excellent service with realistic expectations for car owners, helpful I maintaining my older Sienna , don't expect you to replace entire van mechanics each visit More

5000 checkup was A-OK I was only there for my 5000 mile checkup but the staff was courteous and professional. The only negative is they forgot to reset my maintenance warn I was only there for my 5000 mile checkup but the staff was courteous and professional. The only negative is they forgot to reset my maintenance warning but quickly rectified that once I brought it to their attention. The car wash is a nice added perk. More