
Hendrick Toyota Apex
Apex, NC
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3,246 Reviews of Hendrick Toyota Apex
We worked with Tom McClay to do a trade in and buy a new Tacoma Pickup. He was very easy to work with and made the entire process easy. The whole process took less than 3 hours. He was respectful to my wife Tacoma Pickup. He was very easy to work with and made the entire process easy. The whole process took less than 3 hours. He was respectful to my wife. This is our 3rd Toyota we have purchased at Hendrick Toyota of Apex. We use their repair business always. A great experience! More
Great service, thanks to my salesman Raymone Maye. I would definitely recommend you go see him. I truly appreciate all of the help I received. would definitely recommend you go see him. I truly appreciate all of the help I received. More
Review of New Car Sales Person Sofia Pitts My 2017 Toyota Prius Prime was totalled. Mrs. Pitts looked for a replacement. Because we couldn't find one, we decided to order a 2020 Prius Prime. My 2017 Toyota Prius Prime was totalled. Mrs. Pitts looked for a replacement. Because we couldn't find one, we decided to order a 2020 Prius Prime. I have been driving it for 3 months. More
This has nothing to do with our salesman but rather the shady finance department. I purchased a used vehicle and the salesman showed me the invoice which had a two thousand dollar power train warranty and shady finance department. I purchased a used vehicle and the salesman showed me the invoice which had a two thousand dollar power train warranty and $299 oil change contract and I told him to take them both off the invoice which he did. I then went to meet with the Finance Manager Kyle in his office, and here’s where the problem starts. I digitally signed my documents with their tablet with my wife as a witness and there were was no warranty or oil change charge on my invoice. But guess what, few weeks later I received a bank statement regarding my loan and it shows an amount over $2k higher than what I originally discussed with the salesman which means they added the warranty and oil change to my bill of sale after I signed. I called the finance manager to speak about this issue, and he claims that he told me “I could get a better rate if I add the warranty/oil change”. I guess I have idiot written on my forehead. I have a 720 credit score, I don’t need your assistance. I will be filing a complaint with the FTC and telling coworkers, friends and family to NEVER shop at any Hendrick dealer. More
I have purchased RAV4 from Brandon J. Edmundson of Hendrick. He is passion and professional. He was always willing to answer my all kinds of questions including cars, insurance and license. If you wan Hendrick. He is passion and professional. He was always willing to answer my all kinds of questions including cars, insurance and license. If you want an excellent experience, you can choose Brandon J. Edmundson. More
Big shout out to Raymone Maye of Hendrick Toyota for selling all those vehicles please take good care of him he is awesome love the Toyota Jump selling all those vehicles please take good care of him he is awesome love the Toyota Jump More
My husband and I have purchased two cars from Raymone Maye and we had great service and experience with both the Avalon and Camry. We love the smooth ride. I also appreciate my scheduled appointments Maye and we had great service and experience with both the Avalon and Camry. We love the smooth ride. I also appreciate my scheduled appointments going smoothly. I highly recommend using Raymone Maye if you’re looking for a good experience. He is professional. More
Recently brought in my 2009 Tacoma for new tires. Left my vehicle and on my back home I received a call that front passenger side wheel bearing had play in it and was advised to replace that one bearing. I a vehicle and on my back home I received a call that front passenger side wheel bearing had play in it and was advised to replace that one bearing. I agreed. When I picked up vehicle, that one bearing assembly was billed at over $500 and labor was billed at over $400 for that one bearing. I could see that for both front but one! It's a 2 hour job, max! When I questioned service advisor "slick Rick" he smirked and said they're expensive. My tire replacement coupon from Hendricks says buy three and get fourth tire for $1. There bill for tire replacement said fourth tire was free. Now Michelin tires won't honor there $70 rebate because the say I only purchased 3 not four. Won't be back. More
Loyal of Toyota Since 2007/Loyal to Toyota / Apex since 2011 Hello. I was shopping for cars this week. I met with a sales person on Sunday, Mike Wolenski. He was very laid back and let the car sell itself. Hello. I was shopping for cars this week. I met with a sales person on Sunday, Mike Wolenski. He was very laid back and let the car sell itself. He was very knowledgeable about Toyota's products and the competition. He never said one bad thing about the competitions's car. He told me that they were all good dependable cars and he just wanted a chance to win my business. I came back on Friday. I did not realize it was his day off and test drove the care with another sales person. Before the end of the test drive, he was at the dealership and took over from the other gentleman. I had other cars to test drive, so I hate that he came in. I told him I would be back. After a few hours, I went back because the Camry won in all accounts. When I returned, Mike was waiting on me to assist with the sale. This was a number of hours later. Needless to say, I bought a new car this evening. Tim Cox - the finance guy - laid out all the different warranties, etc. This was the tricky part and where I hesitated for a minute or ten. I went out, drank some water and called my sister. She repeated the same thing that Tim had told me in his office. I enjoyed my experience and will enjoy fostering our relationship further. Will B, More
2018 RAVA 4 Phenomenal SUV First of all I want to say is Hendrick Toyota of Apex does not know anything about me writing this review. This is my doing. I brought this SUV in O First of all I want to say is Hendrick Toyota of Apex does not know anything about me writing this review. This is my doing. I brought this SUV in October of 2018. This SUV has been just a great vehicle to drive. In the last couple of months I had been driving long distances to get back and forth to home and work. My 2018 SUV has been comfortable and peaceful to drive. Through no matter what type of weather is going on, my RAVA 4 SUV take me through all of it. I will never go back to a car, SORRY cannot do it. When I am driving besides those long distance trucks, my RAVA 4 keeps me from getting nervous. My RAVA 4 SUV is like a little dog telling a big dog (long distance truck), " I ain't scare of you." If it was not for my RAVA 4 SUV, I could not do the things I do because I stay busy alot. Thank you Hendrick Toyota and thank you TOYOTA Corporation for making this wonderful and awesome vehicle. From Toyota Lady for life - Shirley Farmer-Hudson More