Hendrick Toyota Apex

Hendrick Toyota Apex does a great job! Dan Johnson our Service Agent is very helpful, very nice & very knowledgeable! We had 2 recalls, oil change & tires rotated & the car was finished so Dan Johnson our Service Agent is very helpful, very nice & very knowledgeable! We had 2 recalls, oil change & tires rotated & the car was finished sooner then we expected! More

Out of Town Oil Change I had the privilege of getting my oil changed on 12-29-2016 at Rick Hendricks Toyota at Apex. I was immediately greeted by a car specialist. They chan I had the privilege of getting my oil changed on 12-29-2016 at Rick Hendricks Toyota at Apex. I was immediately greeted by a car specialist. They changed my oil and gave me a complimentary car ash in about an hour. Great job guys! Patty Cherry More

Recall Service I had scheduled a recall service on my Toyota Tacoma. I arrived at 7 am and was promptly pulled into the garage and greeted by my service rep. Everyth I had scheduled a recall service on my Toyota Tacoma. I arrived at 7 am and was promptly pulled into the garage and greeted by my service rep. Everything seemed well organized and everyone was very courteous. I also noticed that they were prepared and well equipped to take me where ever I needed to go and to my surprise when my vehicle was done asked if I need someone to pick me up to bring me back to the dealership. Check out was simple and Mathew was great to work with. We also discussed recommended services but with no pressure to buy. I do plan on purchasing tires. The price is reasonable and positive service will always bring me back to a business. More

Always Good Srevice Went in for 95,000 mile maintenance. As always , really good service. Adrian Richardson was my Service Agent. Really nice & helpful. Checked on me dur Went in for 95,000 mile maintenance. As always , really good service. Adrian Richardson was my Service Agent. Really nice & helpful. Checked on me during service. Explained what needed to be done. Even walked me to my car when finished. Really impressed with this young man. More

Excellent service as always I depend on Hendrick to keep my car in top shape! Their recommendations for service are practical and beneficial, not excessive. Grateful for their I depend on Hendrick to keep my car in top shape! Their recommendations for service are practical and beneficial, not excessive. Grateful for their help and excellent work! The Hendrick Toyota name means quality work and excellent customer service More

Highly Intelligent and Gracious Service A bright and impressive young man named Brandon helped my husband and I get our 90k service done. He listened to all our issues and not only made sure A bright and impressive young man named Brandon helped my husband and I get our 90k service done. He listened to all our issues and not only made sure to address and resolve them all, but went out of his way making extra effort and taking extra time to get us the best deal saving us $150. He also saved us an extra trip to the dealership by including in all the recall work the car needed. He was very knowledgeable about the workings of our car and was able to explain clearly what was going on in detail, we were not surprised to find out he had previously been a service tech. Polite, helpful, and ultra efficient, the most exceptional service experience anywhere, ever. More

Terrific Staff I recently had both of my vehicles serviced at Hendrick Toyota of Apex and was totally blown away by the amazing service. A big shout-out to Brian Mar I recently had both of my vehicles serviced at Hendrick Toyota of Apex and was totally blown away by the amazing service. A big shout-out to Brian Marshall in the Service Department for all of his help. He is the most courteous and professional service member I have ever worked with in my life. Keep up the good work! More

Wonderful Experience!!!! When I pulled up, I was greeted by the wonderful and knowledgeable staff, all with smiles on their faces. I was taking good care by Danon and she has When I pulled up, I was greeted by the wonderful and knowledgeable staff, all with smiles on their faces. I was taking good care by Danon and she has the best best customer service! I will make this my new home for my Toyota! More

Terrible experience, very unprofessional I emailed this dealership to inquire about a 2017 tacoma , got linked up with Kyle John, was quoted a specific price (a very small discount, which is I emailed this dealership to inquire about a 2017 tacoma , got linked up with Kyle John, was quoted a specific price (a very small discount, which is fine) prior to visiting the dealership, I asked him specifically if they would negotiate the price of the truck if i came in to his dealership (dealers dont neg over the phone) he said (to be fair using his exact words) he would use my presence as leverage with his managers to get a discount. OK fair enough that means ill prob got a small discount at least right? Well to my surprise they tried to charge me MORE than quoted, obviously i wasnt happy so i grabbed my keys and stormed out. O and also to the woman (employee of this dealership) that made fun of my car parked out front (2006 SL65 amg V12) saying that "I drive a womans car" and laughing at me with 3 other employees, well honestly i dont care what you think and it doesnt hurt my feelings, just not professional and very childish. Given these circumstances, i rate a 1 Star review, and will take my business elsewhere. More

Worth the drive I recently went to Hendrick and purchased a 2014 Toyota Tundra and I had a wonderful experience. Jessica Drown was my sales rep and I feel she did wha I recently went to Hendrick and purchased a 2014 Toyota Tundra and I had a wonderful experience. Jessica Drown was my sales rep and I feel she did what it took to get me into that truck. More