
Hendrick Toyota Apex
Apex, NC
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3,296 Reviews of Hendrick Toyota Apex
5000 mile checking It was an excellent service and Brian was very helpful, kind. Toyota Srvice is much better my previous car’s service ( Honda ) Thank you for your se It was an excellent service and Brian was very helpful, kind. Toyota Srvice is much better my previous car’s service ( Honda ) Thank you for your service Zehra Pamuklar More
Diagnosis Very helpful and knowledgeable. They found the problem and didn’t try to sell me something that I didn’t need. They also found a couple of recall issu Very helpful and knowledgeable. They found the problem and didn’t try to sell me something that I didn’t need. They also found a couple of recall issues and took care of them the same day. More
Excellent Service--As Always! Was in for a recall on the recall for the airbag in our Matrix. Easy to schedule for my convenience & parts were available. Upon inspection the serv Was in for a recall on the recall for the airbag in our Matrix. Easy to schedule for my convenience & parts were available. Upon inspection the service tech noted worn tread on the tires (dangerously worn), as well as a couple of other issues. Branden assisted me with prioritizing the work that needed to be done & did not make me feel I had to have all of the work done right away. More
Excellent Service Very customer friendly!! Easy online appointment set up - fast, friendly service - comfortable waiting area with free coffee and snacks. I would hig Very customer friendly!! Easy online appointment set up - fast, friendly service - comfortable waiting area with free coffee and snacks. I would highly recommend Hendricks Toyota! More
Toyota Matrix had a SECOND recall (airbag) Toyota Matrix - passenger (front) side airbag recall. Scheduled easily for work. First visit - no airbags there in stock. Service Dept person promi Toyota Matrix - passenger (front) side airbag recall. Scheduled easily for work. First visit - no airbags there in stock. Service Dept person promised to call us - and DID! Work now done! Took far longer with the first recall. Pleased with this better experience. I wonder why my first appt was scheduled - person on the phone did not know of the supply issue? also, I regret a recall, especially when we are advised to "not have passenger in front seat" - many folks cannot do that. More
Excellent service Toyota service is excellent. The advisers are helpful and friendly. We are helped as soon as we arrive and the car is ready in the time frame given Toyota service is excellent. The advisers are helpful and friendly. We are helped as soon as we arrive and the car is ready in the time frame given. Our last trip was for tires and a battery for our Prius V. When we purchased our 2012 car we did not finance the car. More
Great Customer And Quality Work. Zero Re-do’s Always quick and easy to get an appointment and my cars serviced here. Amber Boger is a great service advisor! I’ve had major and minor work done. Always quick and easy to get an appointment and my cars serviced here. Amber Boger is a great service advisor! I’ve had major and minor work done. More
Truly exceptional! Danielle in the Service Department is truly exceptional! Professional service, quick and accurate! I will be back again in the future to Toyota of Danielle in the Service Department is truly exceptional! Professional service, quick and accurate! I will be back again in the future to Toyota of Apex. More
Awesome service Professional service, quick and accurate! bought the care over a year ago. Salesperson was awesome and sales was quick. Great price ! Will not change Professional service, quick and accurate! bought the care over a year ago. Salesperson was awesome and sales was quick. Great price ! Will not change this place for another! More
5000 mile maintenance checkup on 2018 Rav4 All of our cars for the past 15 years have been Toyotas. We love our new Rav4!! Just had it in for the 5000 mile checkup. Rick Sanchez, the assista All of our cars for the past 15 years have been Toyotas. We love our new Rav4!! Just had it in for the 5000 mile checkup. Rick Sanchez, the assistant service manager, was outstanding!! He was very friendly and professional explaining what was included in the checkup. The service was completed in less time than I thought. I also had a couple of questions regarding our vehicle which were answered completely. I was very pleased in dealing with Mr. Sanchez. Outstanding!! More