Hendrick Toyota Apex
Apex, NC
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2,829 Reviews of Hendrick Toyota Apex
Fantastic service! The service is always fantastic! They great you, listen to your needs and problems, always suggest a complimentary car wash, and fix mistakes other co The service is always fantastic! They great you, listen to your needs and problems, always suggest a complimentary car wash, and fix mistakes other companies make (not rotating my tires at Sears). More
Exceptional Service w/ customer focus I've owned Toyota's for years and customer service like yours has convinced me to never change brands. Thanks for putting the customer first. I've owned Toyota's for years and customer service like yours has convinced me to never change brands. Thanks for putting the customer first. More
Great experience every time Easy in easy out. Fast, professional, no up sell. Always great service at Hendrick Toyota of Apex. Will keep going back to this dealership. Always Easy in easy out. Fast, professional, no up sell. Always great service at Hendrick Toyota of Apex. Will keep going back to this dealership. Always a win. You can count on professional service in a timely manner. More
Service department-Paula Foster (Service Rep) Your service department performed outstandingly as did your service rep, Paula Foster. She outlined the service and the steps, including the detailed Your service department performed outstandingly as did your service rep, Paula Foster. She outlined the service and the steps, including the detailed list of charges clearly and professionally. Her demeanor was very pleasant and helpful. More
Thank you Service department and Nat Highest standards of servicing customers. Perfect communication and handling customers. Very quick and quality service. Great ambience and basic ameni Highest standards of servicing customers. Perfect communication and handling customers. Very quick and quality service. Great ambience and basic amenities to wait while the car is getting the service. More
Service After Sale Service after sale has been painless, constant with attention to customer needs - time, shuttle service and ease. Car is currently under warranty. W Service after sale has been painless, constant with attention to customer needs - time, shuttle service and ease. Car is currently under warranty. We also asked for potential concerns to be addressed - wear on tire and sound we heard. They addressed all concerns. More
Puts the customer first After my tires were rotated elsewhere, I was told I needed strut replacement -cost $2200. I called Hendrick Toyota Apex and spoke with Joel who sugges After my tires were rotated elsewhere, I was told I needed strut replacement -cost $2200. I called Hendrick Toyota Apex and spoke with Joel who suggested I come over same day to check the vehicle.The struts and suspension were fine, but the front brake pads needed replacement and the oil needed a change as the filter was leaking. Estimated cost $238.instead of $2200. 5 stars ro Joel and Hendrick Toyota. Apex. More
Excellent Experience Danielle Christie provided excellent service. My 2013 Highlander needed its 25000 service and the NC inspection. The work was completed in less than a Danielle Christie provided excellent service. My 2013 Highlander needed its 25000 service and the NC inspection. The work was completed in less than an hour and I drove away with a clean vehicle. Anne Rothrock More
Excellent Service The inspection for my automobile was done right on schedule and efficiently by C. Ly .Danielle Christie was a great help with the paperwork throughout The inspection for my automobile was done right on schedule and efficiently by C. Ly .Danielle Christie was a great help with the paperwork throughout the process from start to finish. I will continue to use Hendrick Toyota of Apex to service my 2007 Highlander. More