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Hendrick Toyota Apex

Apex, NC

5.0
3,238 Reviews

1210 Laura Village Road

Apex, NC

27523

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3,238 Reviews of Hendrick Toyota Apex

January 02, 2021

I recently purchased a 2021 Tundra, and the process couldn’t have gone any smoother. Starting with Sofia the salesperson, and finishing with the finance manager Tim. More

by mhales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sofia Pitts, Tim Cox
Jan 04, 2021 -

Hendrick Toyota Apex responded

We appreciate your positive review about your recent experience with us!

December 30, 2020

I traded in my 2017 Prius for a 2021 Corolla at Rick Hendrick this year. I bought the Prius at another big dealer in the area, and I was amazed at how different the experience was - in a very good way! More

by idreamofairstreams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wolenski
Jan 01, 2021 -

Hendrick Toyota Apex responded

Hi Idreamofairstreams, thank you for taking the time to leave a review for us at Hendrick Toyota Apex. We're happy we could meet your expectations!

December 26, 2020

Rebecca was very professional and saved me time and money by being very knowledgeable. She is one of the managers and was very pro active! More

by Dme7081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca @ Apex service manager
Dec 28, 2020 -

Hendrick Toyota Apex responded

Dme7081, we're glad you had such a wonderful experience with us!

December 24, 2020

Wonderful customer service, to come in on Christmas eve when most people would hate to be working Mat DeJesus was super friendly and and pure joy to interact with. Extremely knowledgeable will recommend hi More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew DeJesus
Dec 28, 2020 -

Hendrick Toyota Apex responded

Hello Danielle, thank you; we appreciate your feedback!

December 18, 2020

I suggest you do not go here. I went to buy a car. First they give a good price. They give a better price again. But little by little, problems start and eventually they get very high interest fro More

by Ali
Price
Recommend Dealer
No
Employees Worked With
Dewin
Dec 22, 2020 -

Hendrick Toyota Apex responded

Good Morning Ali. We are unable to review your file with the limited name provided but am sorry you did not have a pleasant shopping experience at our dealership. We work with many financial institutions and do our best to secure the optimal finance rate for each of our customers based on their credit beacon & lending history. Please feel free to contact our finance director Ryan Aquino directly at 919-335-1564 and he will be happy to explain this in greater detail. Kindest Regards, Karalynn Kline Customer Relations Manager.

December 17, 2020

Very pleased with my purchase from this dealership and the great service that Brandon E provided. Definitely will return for another purchase with this dealership!! More

by abur22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon E.
Dec 21, 2020 -

Hendrick Toyota Apex responded

Abur22, we are so happy to read such a great review about Hendrick Toyota Apex!

December 17, 2020

Had my oil changed and tires rotated. What a complete pleasure. I'd certainly return to Hendrick Toyota for service and would tell my friends to do the same... More

by oraant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nicoletti
Dec 21, 2020 -

Hendrick Toyota Apex responded

Oraant, we're glad to hear you enjoyed your visit.

December 10, 2020

As always, I received friendly, prompt, professional, service as well s a straightforward analysis and follow up after the Hendrick’s service team performed my periodic maintenance. More

by wurbane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan
December 10, 2020

Prompt service, very professional and completed in a timely manner. My vehicle was in for an oil change and tire rotation and I was in and out in under a hour. More

by Slider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmil Moore
December 08, 2020

Hendrick staff were professional, courteous, knowledgeable, and flexible, from the appointment process, the reception at the service center, the work complex in a timely manner and applying disc More

by familylund6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan, Joad
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