Hendrick Toyota Apex

I had a great buying experience with Hendrick Toyota of Apex. My salesman, Oneil Burton, was completely awesome. He helped me get the truck I was looking for even with the current shortages. And the fina Apex. My salesman, Oneil Burton, was completely awesome. He helped me get the truck I was looking for even with the current shortages. And the finance manager, Angelo Terry, got me a price and rate that I could work with. All in all, this was the easiest car buying experience I have ever had. I look forward to doing business with these guys for a long time. More

7/12/21 - Ok, now I've had my vehicle... and Hendrick service ... for about 3.5 months now and feel that I can give a more accurate assessment of my experience. First, I found out several weeks after service ... for about 3.5 months now and feel that I can give a more accurate assessment of my experience. First, I found out several weeks after my purchase that an extra warranty plan that I had declined had "accidentally" been added to my purchase. $2200. You sign all of the documents electronically, which they zip through very quickly, and you don't even get a paper copy to read (it's all on a thumb drive). I happened to look through it about 10 days later and noticed it was added. I was not happy about that at all and complained to the finance manager about it. He offered to remove it, but I was in the process of refinancing the loan (got a loan through USAA for about 0.5% lower.... that's what I get for not having a pre-approved loan before going to the dealer....) He said that the service agreement would be refunded to me when I refinanced the loan. That never happened and he was full of baloney... Other things that I've found pretty misleading: * "Free carwashes for life!" - Yea, if their carwash is turned on / working. I've been there 4 times, it's worked twice. And it's very basic, so don't expect your car to be very clean. * Purchased a 6 oil change / tire rotation package for $300. - I thought this was a pretty good deal, until I attempted to schedule service. The scheduling system on the Hendrix website sucks. I mean, it's absolute garbage. I'm a pretty tech savvy guy in my 30s and I have yet to figure out how to schedule a simple oil change and tire rotation despite two separate attempts. When I called to get one scheduled, the closest one I could get that fit my schedule was 3 days out. Pretty disappointing. I live 1/4 mile away from the dealership and ended up going to the Jiffy Lube next door, spending $130 for the same service. Overall, I'm pleased with the vehicle, but all of the service surprises on the back end have been really disappointing. If a dealership promises you all sorts of perks, take them with a grain of salt. And be sure to read the fine print carefully as you sign the paperwork, so they don't "accidentally" screw you. More

WOW! Today is our two-week anniversary of owning our car, new to us – but a used 2018 Toyota RAV4. Our daughter suggested we contact Tom McClay of Hendrick Toyota of Apex. Not knowing exactly what kind of ca new to us – but a used 2018 Toyota RAV4. Our daughter suggested we contact Tom McClay of Hendrick Toyota of Apex. Not knowing exactly what kind of car in which we were interested, I checked this website and saw two possibilities. When we met Tom, he took us directly to see the cars I saw online. Being very respectful to us with our limited knowledge of newer cars, he very clearly explained all the new “bells and whistles” of the car we were considering. His incredible knowledge gave us the confidence to make the decision this was the car for us. Tom’s professional experience and politeness towards us confirmed he is the person and this is the car dealership for us. You won’t be disappointed! More

I had the pleasure of working with Adedeji Famoroti when my wife was looking for a new vehicle, he answered all our questions and made the buying process seamless. I highly recommend him for your vehicle ne my wife was looking for a new vehicle, he answered all our questions and made the buying process seamless. I highly recommend him for your vehicle needs. What also wowed us is the lifetime warranty they have on all new cars. More

I have to say this dealerships was Great! Jennifer Stern was my sales person and she made the buying experience a pleasure. She help me find what I was looking for and at the price I wanted to spend. She ho was my sales person and she made the buying experience a pleasure. She help me find what I was looking for and at the price I wanted to spend. She hooked me up with their Trade-in Manager who gave me a fair price for my truck - it was more than I expected! If you are in the market for a new vehicle make Hendrick's your first and last stop, by the way for the best experience ask for Jennifer Stern, she is the BEST! More

We recently purchased a RAV4 for our daughter. The team members at Hendrick that I worked with, especially Tom McClay, have been wonderful and accommodating. members at Hendrick that I worked with, especially Tom McClay, have been wonderful and accommodating. More

Best car buying experience I've ever had with Oneil Burton and Hendrick Toyota of Apex! Burton and Hendrick Toyota of Apex! More

Great professional and friendly dealership. Very passionate about supreme customer service/satisfaction.. If you are in need of a new or used car GO TO TOYOTA OF APEX(ask for Sarena Williams )Thanks passionate about supreme customer service/satisfaction.. If you are in need of a new or used car GO TO TOYOTA OF APEX(ask for Sarena Williams )Thanks for the superb service. A year after getting my Toyota, I was pleasantly surprised to receive a call from Ms.Williams, just to check on me and see was I still in love with the my car and I really appreciated the extra customer support provided at this dealership! More

Sarena Williams- is an excellent service Advisor, she is humble, awesome and very knowledgeable about her job. I still enjoy my 2019 Toyota. I have referred others to purchase a car from her. humble, awesome and very knowledgeable about her job. I still enjoy my 2019 Toyota. I have referred others to purchase a car from her. More