Hendrick Toyota Apex

O'neil Burton made my car buying experience exceptionally pleasant. From the first phone call. He was not pushy, pleasant and knowledgeable. I would recommend him to any and all my friends. The entire Hendri pleasant. From the first phone call. He was not pushy, pleasant and knowledgeable. I would recommend him to any and all my friends. The entire Hendrick family was outstanding. More

I love the service that I was giving here, the staff was wonderful and a lady name Sarena Williams helped purchase my new car and made it stress free wonderful and a lady name Sarena Williams helped purchase my new car and made it stress free More

I contacted Hendrix after my wife and I had a terrible experience with another big local dealership a couple of years ago. That previous experience was so miserable we knew not to return there but were u experience with another big local dealership a couple of years ago. That previous experience was so miserable we knew not to return there but were uncertain as to what to expect when we contacted Hendrix. Our appointment with Amanda Russell turned out to be an absolute pleasure and we had a brand-new Sienna in about 25 days - just as we were told by the staff. Amanda worked with her colleagues to get us a great value for our trade in and an interest rate that could not be beat. If you are looking for a vehicle, talk with Amanda and you will be glad you did. We sure are! More

Great team at this dealership. Was able to come in after moving here and get the process done in a timely manner. Great options to keep your car running for years. moving here and get the process done in a timely manner. Great options to keep your car running for years. More

I’ve been dealing with Hendrick Toyota of Apex for over 10 years. I have purchased several cars from this dealership. I have never had a negative experience. Last car that I bought was from O’Neill Burton 10 years. I have purchased several cars from this dealership. I have never had a negative experience. Last car that I bought was from O’Neill Burton. This man was very professional, knowledgeable, impatient. More

Deji Famoroti made my car buying experience delightful. I am very pleased with the way I was treated by everyone I worked with when buying my new Rav4! am very pleased with the way I was treated by everyone I worked with when buying my new Rav4! More

The service I received from Xavier was top notch. We had an idea of the vehicle we wanted and he promptly showed us two options that were exactly what we were looking for. No run-around, pressure free and e an idea of the vehicle we wanted and he promptly showed us two options that were exactly what we were looking for. No run-around, pressure free and easy! More

I had bought my first rav4 2017 form them all was all had no problems , at the beginning of 2020 I got my new rav4 2020 first they messed up my contract 3 time I had to keep coming in , then had problems wit no problems , at the beginning of 2020 I got my new rav4 2020 first they messed up my contract 3 time I had to keep coming in , then had problems with the battery of a brand new car that kept on dieing ? Then the tires 3 time keep getting flat every time I going for service. Finally I went in on the 13th of July because I had a trip to go to PA guess what I have a flat tire and stuck in the middle of the high way from a tire I had a problem with and went to fix it 3 times to do so still not done now I am waiting for the towing truck to fix the car lesson learned never buy a car again from Hendrick apex Nc take my word for it More

I came in as a first time car buyer to look at a preowned vehicle on the lot. Went for a test drive with Tom McClay and it felt as if I had a friend riding with me (and found out we graduated from the same c vehicle on the lot. Went for a test drive with Tom McClay and it felt as if I had a friend riding with me (and found out we graduated from the same college!!). He is so personable yet professional, and I could tell he really loved his job and cared more about creating a special experience than making a sale. Despite walking out without the car, my experience with Tom was the best yet. He acknowledged that buying a car was a big step for me but I felt supported the entire time and did not feel pressured to make a decision. Tom made sure I had all the information I needed and answered any questions I had so I could make an informed decision. In the near future, I hope to do business/give my business to Tom McClay at Hendrick Toyota Apex :) More

Had a service appointment at 1:00pm ...Marcus told me 1 hr and 30 minutes would be the wait time...He was kinda clueless...I told him I would wait....got email 2 hrs later saying time would be completed be hr and 30 minutes would be the wait time...He was kinda clueless...I told him I would wait....got email 2 hrs later saying time would be completed before 4:30 pm....after 50 minutes over he calls me to come get the car but he never let me know he was running behind. He even forgot I was waiting. I work 6 days a week and this day was my day off and I am busy...He could have at least took 1 minute to call or text to let me know he was running behind...nothing...I bring it up to him and he gets defensive....no empathy...their customer service sucks AFTER you buy a car. Hendrick could care less about your time....I did email Hendrick as well....Tag # 3626 More