
Hendrick Toyota Apex
Apex, NC
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3,240 Reviews of Hendrick Toyota Apex
Jennifer Stern was straight forward, honest, and extremely helpful throughout the entire purchase process. I was pleasantly surprised by the transparency in pricing throughout the process. By far m extremely helpful throughout the entire purchase process. I was pleasantly surprised by the transparency in pricing throughout the process. By far my best new car buying experience. More
Jennifer Stern was extremely helpful during this process of buying a new car. No pressure. Honest answers. Seemed to go the extra mile.Knowledgeable about the car. of buying a new car. No pressure. Honest answers. Seemed to go the extra mile.Knowledgeable about the car. More
Hendrick Toyota Team is really great to work with. The negotiation of price for the new car happened thru email communication with no pressure. On the day of purchase, Tom helped us understand all the tec negotiation of price for the new car happened thru email communication with no pressure. On the day of purchase, Tom helped us understand all the technology in the car and gave us the key. The paperwork was all done electronically which I liked the most. More
Really nice to see how many people had salesman who were more friendly and knowledgeable than pushing hard for the sale. My salesman told me his mom was out of work because she didn't have a vehicle and her more friendly and knowledgeable than pushing hard for the sale. My salesman told me his mom was out of work because she didn't have a vehicle and her cleaning service was dependent on having something to drive and would I personally sell him my van (not as a trade-in through Toyota). I told him I was a sucker for helping moms needing to stay in work, and yes, if I could find something that worked for me. I bought a van and sold him mine personally for $1,000 (turns out I could've sold it for $1,500). He tried to get another $100 knocked off my price which I didn't do. Management was fine with him making the transaction at the dealership and storing his new purchase there as well. 17 days have gone by and he hasn't transferred the title which means I got taken, his mom was in no emergency to get a ride, and I'm a bit raw for having made a rush decision on my purchase on his behalf (shame on me for that part). I did not get a patient salesman that day, nor today. I made an appointment for today letting him know this wasn't the Sienna for me. When I came to talk, he was not explorative at all trying to figure out what I needed nor did he offer to make it right to try and trade-in the van I had just bought for anything other than the low-ball value that they give (they probably bought the van for $5k and sold it to me for $9k). So I did not get the friendly salesman trying to figure out what my needs were, was not knowledgeable about what was on the lot, was always in a rush, and again, shame on me for falling for it. Not proud of myself, that salesman, or management for allowing him to scam customers for his personal gain in the store. I miss the personal touch that so many others got to experience. More
Adedeji Famoroti and the staff did everything I asked for when trading in my Tacoma SR5 and got me my new 2021 Tacoma TRD Sport 4x4. highly recommend these guys. when trading in my Tacoma SR5 and got me my new 2021 Tacoma TRD Sport 4x4. highly recommend these guys. More
Adedeji Famoroti, Kyle, Steve and the entire team at Hendricks Toyota Apex is an absolute pleasure to work with. This was my second time interaction with them over a 3 year period and things have only g Hendricks Toyota Apex is an absolute pleasure to work with. This was my second time interaction with them over a 3 year period and things have only gotten better. From the time we walked in to the time we closed the deal, took approximately 5 hrs including everything and we were made to feel special and appreciated as return customers. Even in a time where there aren't any discounts available, the team worked hard to provide the best possible options and add-ons. I commend the team at Hendricks for their transparent and straight shooting attitude and will happily recommend them to others as well as being a customer for life. More
Stopped by because I was interested in learning about getting a new or used truck for my son. Went by a few weeks ago, and we were helped by Oscar. He was able to walk us through which truck would fit my getting a new or used truck for my son. Went by a few weeks ago, and we were helped by Oscar. He was able to walk us through which truck would fit my son the best, and helped us talk through pricing. The whole experience was very good. More
I recently leased a Toyota Rav4 Hybrid from Hendrick Toyota of Apex and was treated with the professional excellence I had expected and had heard about from another customer who had previously bought fr Toyota of Apex and was treated with the professional excellence I had expected and had heard about from another customer who had previously bought from Hendrick. The sales person was Tunde Oyewole and he was excellent! Truthful and professional and knowledgeable. He did exactly what he said he would do and in a timely manner. This was a pleasant car-dealer experience all around. I'm sorry I don't have the finance/lease officer's name as he was professional and clear and highly competent as well. More
I recently purchased my second Highlander from Hendrick Toyota in Apex. I have enjoyed working with Oneil Burton on both buys. Alstin Vanderford, the Internet Sales Manager, was also very helpful. I hat Toyota in Apex. I have enjoyed working with Oneil Burton on both buys. Alstin Vanderford, the Internet Sales Manager, was also very helpful. I hate the car buying experience generally but found them to be straightforward and fair without putting pressure on me. Sophia was also a pleasure. The tenor of an organization starts at the top and trickles down. It is evident that Hendrick has a top notch team, which is a testament to his leadership. More