
Hendrick Lexus Northlake
Charlotte, NC
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2,095 Reviews of Hendrick Lexus Northlake
Love the service we receive at Hendrick Lexus Northlake. Chase Ward is the best service advisor and always goes above and beyond for his customers. Chase Ward is the best service advisor and always goes above and beyond for his customers. More
Jackie and Robbie were absolutely a joy to work with. They were very professional and helped answer all of my questions. They were very patient with me and I could not be happier in my new vehicle! They were very professional and helped answer all of my questions. They were very patient with me and I could not be happier in my new vehicle! More
I have never had a better vehicle purchase experience than working with Jackie Layne at Hendrick Lexus. From our first contact online and through subsequent emails and texts she answered every question a than working with Jackie Layne at Hendrick Lexus. From our first contact online and through subsequent emails and texts she answered every question and concern I had about the vehicle I purchased. I had located an IS 500 that was equipped exactly how I wanted it. Jackie took care of everything leading me to fly in from Tennessee to test drive and buy the car. She arranged my ride from the airport with Kimmy who was also awesome. I arrived and my car was waiting in the delivery showroom with a nice red bow on it. Jackie and everyone were so nice. After checking out the car and a very thorough test drive I told Jackie I wanted the car. She had everything arranged and I worked with Jack to get the contract finished. I have purchased countless cars, trucks and motor homes over the years and Jackie made this the best experience I’ve ever had buying a vehicle. I will definitely consider flying back to buy my future vehicles. I appreciate how genuine Jackie is and the rest of the people who made my day at Hendrick so enjoyable. I’ll be recommending Jackie and Hendrick Lexus as the place to buy their next Lexus! Thanks Jackie! Regard’s, Michael A Van Arden More
Great experience with Hendrick Lexus Northlake! Worked with Mr. Vincent, “Coach” , he was very knowledgeable and helpful. I would not buy a Lexus from any where else. If you are in the market for Worked with Mr. Vincent, “Coach” , he was very knowledgeable and helpful. I would not buy a Lexus from any where else. If you are in the market for a luxury car, you won’t go wrong with Lexus Northlake. Thanks for the great car buying experience! More
Great service professionals & well run department! I love that they remind me I need service and I can correspond via text about my appointments. I wouldn’t change a thing I love that they remind me I need service and I can correspond via text about my appointments. I wouldn’t change a thing More
The whole team was wonderful to work with and provided us with the care we needed and wanted at a fair price. Coach Vincent Williams was especially helpful in all facets of making the deal happen so that we with the care we needed and wanted at a fair price. Coach Vincent Williams was especially helpful in all facets of making the deal happen so that we could easily enjoy our new car. More