
Hendrick Lexus Northlake
Charlotte, NC
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2,028 Reviews of Hendrick Lexus Northlake
I found the 2020 GS 350 on AutoTrader and reached out to the dealership. I had an immediate response from Hussain Amir. Over the next several days, he provided photos, answered questions, and demonstrated the dealership. I had an immediate response from Hussain Amir. Over the next several days, he provided photos, answered questions, and demonstrated exceptional customer service. This was the best car buying experience I have ever had, and I have bought at least 20 cars. I completed the transaction from 400 miles away without ever having seen the actual car, and I completed the purchase with full confidence because of Lexus CPO and Hussain's exceptional service. I flew to Charlotte and he had me picked up and brought to dealership where I experienced that Lexus service level. I was on my way soon and love the car. More
Both Vincent Williams & Mark Dockx provided us with top notch customer service! They were both professional and made our buying process very painless. This is my first time purchasing a ES 350 Lexus. My hu notch customer service! They were both professional and made our buying process very painless. This is my first time purchasing a ES 350 Lexus. My husband and I absolutely love it! We are happy campers! Thanks again Vincent & Mark - you both played a tremendous part in us joining the Lexus Family. More
Everything and Everyone at the dealership was amazing. The only thing I would change is while purchasing and signing I received a video from Rick Hendrick thanking me for purchasing my New 2024 Lexus Es The only thing I would change is while purchasing and signing I received a video from Rick Hendrick thanking me for purchasing my New 2024 Lexus Es 350 that should have included Sal Rizzo! He went above and beyond to find me the perfect automobile and I highly recommend him for anyone searching for a Lexus! More
I brought my car for the scheduled 5K maintenance, I scheduled it way in advance. I had no issues with my appointment, everything went well. Josh explained what the service would be like. I decided scheduled it way in advance. I had no issues with my appointment, everything went well. Josh explained what the service would be like. I decided to wait for the car since they have an area for me to take conference calls for privacy. overall I am very pleased with the service. More