Hendrick Lexus Northlake

Excellent customer service. Professionalism is always demonstrated. Attention to detail and clearly communicated current and potential issues regarding overall needs of the vehi Professionalism is always demonstrated. Attention to detail and clearly communicated current and potential issues regarding overall needs of the vehicle. Great overall experience. More

My service appointment with Lucian was handled professionally and met my expectations as the items were handled well with no issues. professionally and met my expectations as the items were handled well with no issues. More

Working with Jeremiah and Jazz was a great experience, both were professional and a pleasure to work with, making the entire process easy. Will recommend them and HLNL to friends and relatives. both were professional and a pleasure to work with, making the entire process easy. Will recommend them and HLNL to friends and relatives. More

Omar was my service rep. Excellent care! Would keep coming back to Omar next time. Excellent care! Would keep coming back to Omar next time. More

Josh Rozelle did a fantastic job assisting me with my service. Fantastic job by the entire team! service. Fantastic job by the entire team! More

Omar was very good to work with. He sent us emails on the status of receiving our part on a regular basis. He sent us emails on the status of receiving our part on a regular basis. More

Vincent (Coach, ) was a sweetheart. He was very helpful as was the rest of the staff. I'm now a proud owner of a Lexus. He was very helpful as was the rest of the staff. I'm now a proud owner of a Lexus. More

I highly recommend Hendrick Lexus Northlake! The customer service is exceptional from start to finish in the purchasing of my 2023 Lexus RX 350! I was given VIP treatment from point of inquiry a The customer service is exceptional from start to finish in the purchasing of my 2023 Lexus RX 350! I was given VIP treatment from point of inquiry and that service has continued after closing the deal. They genuinely care about their customers. Robert Marock was exceptional. Robert helped me to find a suitable model Lexus and provided excellent customer service. He answered all my questions and made the buying process so easy. Robert made test drive a personable experience not designed to sell you a car but to find the car that makes you happy and to make the most informed decision. Most of they time car buying is a hassel but with Hendrick Lexus it was easy. Jose Canas was exceptional with helping me learn the new technology of my Lexus to get me ready for enjoying my new ride. Jack McMackin made all the paperwork and purchasing of the vehicle an easy and a satisfactory process. Usually car buying is a dreaded experience, but with Hendrick Lexus the process was amazing and in alliance with the high, quality of the Lexus brand. More

Quick efficient service. Hassle free experience. Worked with me to ensure i left the dealership feeling excited for the vehicle and resources available for future needs. Hassle free experience. Worked with me to ensure i left the dealership feeling excited for the vehicle and resources available for future needs. More

A class dealership. From the time my wife and I walked in two weeks ago till today when we picked up her new Lexus RX350, it has been a pleasurable experience. “Coach” i From the time my wife and I walked in two weeks ago till today when we picked up her new Lexus RX350, it has been a pleasurable experience. “Coach” is great. Good salesman and now a friend. We knew we were spending a lot of money. Coach talked with us and she got exactly what she wanted. Everyone was really helpful and friendly. No pressure at all. So, my wife has moved from Cadillac to Lexus. If you’re just looking, stop by Northlake Lexus and talk with Coach. He’ll answer your questions and you’ll leave feeling good whether you buy or not. Again, Hendricks Northlake Lexus is a real class act and a car shopping pleasure!!! More