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Hendrick Lexus Northlake
Charlotte, NC
2,029 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,029 Reviews of Hendrick Lexus Northlake
October 27, 2023
This is the best dealership by far. Each visit is hassle free thanks to Eddie Hart! He ensures that each service is on time and accurate. He is very trustworthy and transparent. I would Each visit is hassle free thanks to Eddie Hart! He ensures that each service is on time and accurate. He is very trustworthy and transparent. I would not take my vehicle anywhere else! More
by Adrienne W
Employees Worked With
Eddie Hart
October 26, 2023
Josh Rozelle treated me like I was his favorite customer. Car service done on time and returned to me clean and ready to roll. Will continue to use Lexus NL for service to my Lexus and my Q40. Car service done on time and returned to me clean and ready to roll. Will continue to use Lexus NL for service to my Lexus and my Q40. More
by schoobie31
Employees Worked With
Josh Rozelle, Chase Ward
October 26, 2023
Eddie Hart always is a joy to work with each time I go in for service. He carefully explains what needs to be done and how long it will take each visit. I feel like a valuable customer. for service. He carefully explains what needs to be done and how long it will take each visit. I feel like a valuable customer. More
by sandy.weis
Employees Worked With
Eddie Hart
October 26, 2023
Professional, Customer Centric, Honest , Responsive and always an excellent Service experience … Always the 5 star Ritz experience with Sal in Sales and Eddie in Service … always an excellent Service experience … Always the 5 star Ritz experience with Sal in Sales and Eddie in Service … More
by DMO
Employees Worked With
Sal in Sales is an honest, responsive and very knowledgable with objectivity , Eddie Hart
October 26, 2023
I had an issue with a knocking sound coming from my engine. Had my car towed to the dealer, Hendrick Lexus Northlake. I went there after work and they had a loaner vehicle ready for me. Eddie Hart was engine. Had my car towed to the dealer, Hendrick Lexus Northlake. I went there after work and they had a loaner vehicle ready for me. Eddie Hart was my service representative. He kept me informed of every step being done. He did a great job with communication. More
by casher
Employees Worked With
Eddie Hart
October 26, 2023
The folks at this dealership are respectful, kind and extremely helpful, wanting to ensure your happiness with your vehicle and their services. extremely helpful, wanting to ensure your happiness with your vehicle and their services. More
by mhendricksen51
Employees Worked With
Josh Rozelle
October 26, 2023
Thank you Jackie for taking such good care of us when we bought our new car! You were so patient, answered all our questions, & I enjoyed talking to you! bought our new car! You were so patient, answered all our questions, & I enjoyed talking to you! More
by Alendubin
Employees Worked With
Yak….Josh Rozelle, James Rafidi, Jackie Layne
October 25, 2023
Excellent service from the moment I walked through the doors. The receptionist was friendly and engaging. Vinnie Estrada our salesperson was amazing. He listened and suggested the perfect car. He was extr doors. The receptionist was friendly and engaging. Vinnie Estrada our salesperson was amazing. He listened and suggested the perfect car. He was extremely knowledgeable about all the vehicles. More
by srzdesigns
Employees Worked With
Vinny Estrada
