Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,093 Reviews
Call Dealership (833) 432-1510
View Awards

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,093 Reviews of Hendrick Lexus Northlake

April 05, 2024

Very friendly staff, they keep you updated throughout the maintenance checks. I Would highly recommended. More

by Page
Recommend Dealer
Yes
Employees Worked With
Mark Dockx, Brock Ward
Report | Print
Apr 10, 2024 -

Hendrick Lexus Northlake responded

Page, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Mark and Brock and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 04, 2024

Milton was very responsive and provided great follow-through! Great personality and easy to communicate with! More

by Kzim
Recommend Dealer
Yes
Employees Worked With
Milton Jackson
Report | Print
Apr 05, 2024 -

Hendrick Lexus Northlake responded

Kzim, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Milton provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 04, 2024

Cause Ward at Hendrick Lexus Northlake is the best of the best! Responsive, respectful, and took care of all our needs quickly and completely! Highly recommend Chase if you want to work with the absolute b More

by ATCRich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Apr 05, 2024 -

Hendrick Lexus Northlake responded

Rich, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

April 03, 2024

Very pleased with my service advisor, Chase Ward, and the quality of the technical service. I had major work done and knew I could trust this dealersship. More

by Panther Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Apr 04, 2024 -

Hendrick Lexus Northlake responded

Panther Fan, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team. Thank you for your loyalty!

April 02, 2024

Friendly and knowledgeable staff. Took great care of my car. Happy with the advice from our advisor . Changed our mind about bringing our car back to Hendrick for service again. Thank More

by Maana Ameri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Apr 04, 2024 -

Hendrick Lexus Northlake responded

Maana, thank you so much for taking the time to share about your service visit with Chase and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate you giving our team the opportunity to provide a true Hendrick experience. Thank you for your loyalty!

April 02, 2024

Chase Ward is outstanding. He's very knowlegeable, listens, quick yet thorough. He represents Lexus well. Thanks. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart, Chase Ward
Report | Print
Apr 04, 2024 -

Hendrick Lexus Northlake responded

Angel, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team. Thank you for your loyalty!

April 02, 2024

Always a pleasure to work with the service team. They are knowledgeable, friendly and efficient. More

by 71sem13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Apr 04, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team. Thank you for your loyalty!

April 02, 2024

Had the 30K service and battery changed. Chase Ward was my service advisor and did a great job. Promised it back at noon and exactly at noon he finished the job. Kept sending text messages a More

by badaripanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Reel, Harris Veneris, Jeff Nowacki, Robert Marock, Chase Ward, Ted Funk
Report | Print
Apr 04, 2024 -

Hendrick Lexus Northlake responded

Badari, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing your positive feedback regarding our service diagnostic videos with our team. Thank you for your loyalty for over a decade!

April 02, 2024

Chase was amazing on my visit to North Lake Lexus. He answered all my questions and made sure I left satisfied with the work that was done. More

by Josie W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Apr 04, 2024 -

Hendrick Lexus Northlake responded

Josie, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

April 02, 2024

Great service on my last visit! Chase Ward made my car feel like new! Always great service at Northlake Lexus! Service team is outstanding! More

by jazzerneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Prater, Chase Ward
Report | Print
Apr 04, 2024 -

Hendrick Lexus Northlake responded

Jazzerneal, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

1
...
52
53
54
...
210