
Hendrick Lexus Northlake
Charlotte, NC
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2,095 Reviews of Hendrick Lexus Northlake
It is always a pleasure to work with Brock. He is professional and great at what he does. I love the extra mile they go in making a video of the entire service and what they see regarding my ca He is professional and great at what he does. I love the extra mile they go in making a video of the entire service and what they see regarding my car. I highly recommend Hendrick Lexus Northlake! More
While shopping for two new vehicles, Jazz set herself apart from other sales representatives. She demonstrated knowledge, persistence and kindness. Her follow up was also reliable and appreciated in comp apart from other sales representatives. She demonstrated knowledge, persistence and kindness. Her follow up was also reliable and appreciated in comparison to other sales reps at other dealerships. In total, I'd rate Jazz's style and competence, a winning combination, among the best of sales reps that I've ever encountered. I'd recommend her to anyone looking for a skilled, calm and honest sales person. More
Brock Ward was my service advisor and he was great. From the moment that I checked in, to updating me about the status of my service until finalizing the check out, he was courteous and professional. From the moment that I checked in, to updating me about the status of my service until finalizing the check out, he was courteous and professional. More
Great 👍 experience from start to finish! Left message and call was returned fast! Very professional response of not needing an appointment due to it was a safety issue and to come in at my Left message and call was returned fast! Very professional response of not needing an appointment due to it was a safety issue and to come in at my convenience! More
Hendrick Lexus Northlake provided me an excellent experience. My service rep Brock Ward was professional and courteous and kept us informed of our service. experience. My service rep Brock Ward was professional and courteous and kept us informed of our service. More
Brock Ward is a great representative of this dealership - I trust his opinions when assuring me that certain things are not critical to get done "now", and can wait for a while. Thanks again for the great se I trust his opinions when assuring me that certain things are not critical to get done "now", and can wait for a while. Thanks again for the great service. Joan Kemp More